Collected on Google
20210610142242
Amanda
I had a difficult case and Barcan&Kirby helped enormously with resolving it as painlessly as possible! I highly recommend all staff, but especially Mark Scanlon and Helene Bryant. Exceptional people and highly recommend!
A representative from Barcan+kirby LLP responded to this review on 11 June, 2021
Thanks, Amanda. Wishing you all the best for the future.
Was this review helpful? Yes
Wills, Trusts and Probate
I have always been dealt with in a efficient & professional manner - firstly by Giles Woodward & subsequently by Helene Bryant
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 21 August, 2024
Thanks for your review. We're pleased to read your positive feedback.
Was this review helpful? Yes
Wills, Trusts and Probate
Your service was exemplary. i have never experienced such good service from any other firm.
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 10 June, 2024
Thank you for this lovely review. We are so pleased to hear of your positive experience.
Was this review helpful? Yes
Wills, Trusts and Probate
everything was very clearly explained to us in plain English.
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 17 April, 2024
Thanks for your review. We appreciate the positive feedback!
Was this review helpful? Yes
Wills, Trusts and Probate
done really well over a long time period, Helena and staff where amazing and so very helpful, couldn't of ask for anymore.
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 08 March, 2024
Thank you for your review. We are glad we were able to help!
Was this review helpful? Yes
Wills, Trusts and Probate
Very grateful for service in taking out my will.
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 28 February, 2024
Thank you for your review, Philip. We are glad we were able to assist.
Was this review helpful? Yes
Wills, Trusts and Probate
i have experienced a flawless and congenial service in the context of an inherently very complicated Legal process (setting up two LPAs). Then also had trust Will prepared by the same team.
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 07 February, 2024
Thank you for this great review, Richard!
Was this review helpful? Yes
Wills, Trusts and Probate
professional and courteous but slow to respond to queries or actions needed, to the point that we sought trust fund advice elsewhere successfully. perceived that our case was low priority or too difficult proven by the speed in handing over responsibility (for a fee) for the probate to be dealt with by us.
Lawyer named in this review: Helene Bryant
Was this review helpful? Yes
Wills, Trusts and Probate
Helene was helpful, engaging and highly professional on dealing with Dads estate. We are so grateful for her advice and expertise, she helped us enormously in a difficult time
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 12 June, 2023
Thank you for your lovely review, Sue. We appreciate the positive feedback and are glad we could support you with your matter.
Was this review helpful? Yes
Wills, Trusts and Probate
Hugely impressed with Helene's expertise and knowledge of all aspects of the matter, especially tax issues. she guided us through everything with real care and Grants were issued more quickly than expected.
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 22 May, 2023
Thank you for taking the time to leave this lovely feedback.
Was this review helpful? Yes
Wills, Trusts and Probate
the solicitor dealing with the administration of the trust, although obviously very skilled in her field, was totally lacking in customer skills.
emails that i sent to her for information, appeared many times to be ignored or took a long time for any sort of response.
if she had replied saying that she was very busy & would deal as soon as she could, which would only have taken a few seconds, i would have been happy.
to not respond left me wondering if i sent the email to the correct address, so i had to phone Barcan + Kirby to check.
maybe I'm being old fashioned, but i believe the lack of response to be unacceptable.
Lawyer named in this review: Helene Bryant
A representative from Barcan+kirby LLP responded to this review on 19 May, 2023
Thank you for your feedback, Neil. We are sorry that we did not meet your requirements on this occasion, and we are working with the relevant team/Solicitor to improve our service. If you would like to discuss this further, please email us at hello@barcankirby.co.uk, and we will be happy to help.
Was this review helpful? Yes