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20231115160024
Lidia
Amy and her team were extremely efficient and carried out the transfer of title very quickly
A representative from Pm Property Lawyers Limited responded to this review on 21 November, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Very good service
Very good experience. Information is shared as soon as they receive it.
Lawyer named in this review: Amy Hobson
Was this review helpful? Yes
Professional and productive
I would recommend PM Property Lawyers over and over. My experience was tricky as I had a court order in place and had to wait for the ex husband to sign TR1 forms. I went back to court and he was made to sign on the day by the judge. PM Lawyers were extremely friends and professional throughout all the court order holdups.
Today is the day that I have the sole mortgage in my name! I am delighted. Thank you especially to Amy Hobson, who was efficient and helped me out massively. Great service. I am so relieved and happy I can now move on with my life!!!! Very reasonable too! Transfer Of Equity Title.
Lawyer named in this review: Amy Hobson
Was this review helpful? Yes
Excellent service
Brilliant service, great to deal with and really helpful, I’ve already recommended a friend
Lawyer named in this review: Amy Hobson
A representative from Pm Property Lawyers Limited responded to this review on 17 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Conveyancing
Transfer of equity completed efficiently.
Lawyer named in this review: Amy Hobson
Was this review helpful? Yes
Zero to no communication
Horrible experience, lost paperwork for 5 weeks, zero to no communication for weeks on end- email trails not followed so each party was consistently left out of the little communication we did receive!
Customer service was APPAULING.
was spoken to rudely on numerous occasions by different members of staff. Our file was passed around roughly 5 teams, honestly would never recommend them to someone I hated!
Lawyer named in this review: Amy Hobson
A representative from Pm Property Lawyers Limited responded to this review on 06 February, 2025
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
First time buyer
Awful experience, late processing information, poor communication and long waiting periods, delays, financial impact, rude and arrogant nature, didn’t seem to have any customer service, not helpful with advice, did not give out correct advice on a few things
Lawyer named in this review: Amy Hobson
A representative from Pm Property Lawyers Limited responded to this review on 31 January, 2025
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
Buying a house
It was great experience wth them and was friendly talking with them no need of fear and straight forward advice for us
Lawyer named in this review: Amy Hobson
A representative from Pm Property Lawyers Limited responded to this review on 09 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Customer experience had a taste as sour as vinegar. Need sweetening up
I recently used PM Property Lawyers (PMPL) for the conveyancing of a new home purchase. While the process eventually reached a successful conclusion, my experience was mixed, and I feel it's important to provide a fair account.
The positives:
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- The transaction was completed successfully, which I appreciate.
- PMPL’s app is user-friendly for initial setup, and the integration with Armalytix for verification of funds was seamless.
- Kiana's personality was great. She should have been the main solicitor instead of Amy! Since Amy was almost non-existent until the last days of the process.
The challenges:
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Unfortunately, the journey to completion was far from smooth. Communication was the most significant issue. I often had to chase for updates, and there was a lack of proactive engagement. My assigned solicitor was largely unresponsive during key stages, and I often felt left in the dark regarding progress on my file. This caused unnecessary stress, particularly as I was managing tight timelines and family considerations.
Additionally, the PMPL app, while useful, did not consistently reflect real-time updates on the case, which added to my frustration. Advertised timelines were not met, and the clarity around services like “fast track” was lacking.
Overall impression:
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While I’m grateful for the eventual completion of my purchase, the journey with PMPL left much to be desired. Improved communication and adherence to timelines would significantly enhance their service. I hope this feedback helps PMPL refine their approach for future clients.
Lawyer named in this review: Amy Hobson
A representative from Pm Property Lawyers Limited responded to this review on 13 December, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
Wouldn’t use again!
We chose this firm to complete our house purchase in June and it took 5/6 months to complete with no chain either side. This was a long time to complete and unacceptable! Communication was poor and they were difficult to get hold of and never replied to messages on their app. When they answered the phone you just got the same generic excuses and it was like they didn’t care.
Lawyer named in this review: Amy Hobson
A representative from Pm Property Lawyers Limited responded to this review on 12 December, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
House purchase
It was difficult at first but went very fast and smooth, thank Amy and the team!
Lawyer named in this review: Amy Hobson
A representative from Pm Property Lawyers Limited responded to this review on 12 December, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes