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Dorotheea
We got assigned to work with PMPL through a third party company. Initially we were a bit nervous reading the reviews. But Team O’Shea were absolutely amazing! Our seller took 2 months to send the contract draft and was a pain to deal with but the team still helped us complete 2 months after the contract draft was received! We are honestly impressed with the service, thank you to the team!!
A representative from Pm Property Lawyers Limited responded to this review on 23 June, 2023
Thank you so much for your lovely review! Kind regards, Alicia
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Was not a good experience
The completion process took around 7 months, despite the property not being part of a chain. This caused significant delays and undue stress. I was under the impression that the process would be completed much sooner, and the prolonged wait has been very frustrating as I had hoped to be moved in by Christmas.
On multiple occasions, I was told that no further action was needed from my side, only to later find out that there were things I needed to do. Additionally, I had provided crucial information which I sent over, but it seems that this was not picked up by anyone on your team, leading to further delays. I had to chase this matter up repeatedly, which added to the frustration.
I was not kept sufficiently updated on the progress of my case. As a first-time buyer, I had to constantly chase for updates, which caused unnecessary stress during an already stressful process. I was informed that the solicitor handling my case was on annual leave during the process. While I understand staff need time off, I feel my case should have been reassigned to another team member to ensure continuity and avoid further delays. Unfortunately, this was not done, and it further delayed the process.
Would not recommend this company, would suggest going elsewhere unfortunately.
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 17 February, 2025
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Excellent experience
I was assigned Sophie and Olivia to work through the sale and purchase of our houses. They were fantastic, when they were on holiday I also had contact with Kiana who was also a delight to work with.
The team handled the sale of the houses quickly efficiently and were very helpful. Thank you so much.
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 03 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Good!.....but
Overall good legal company. 2 items of important paperwork sent recorded delivery, was advised not received. Then found as filed incorrectly. Dates seemed to be a problem as loads of dates were thrown about without checking with solicitors in chain, which inevitably caused more problems and delay for a month which PM Law didn't sort out (should have, it's their job!) The estate agent sorted out for me in end.
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 29 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Good experience
Positive experience despite quite a few negative comments online. Sophie and her team were communicative and responsive answering all our queries sufficiently.
Conveyancing process in general is unnecessarily lengthy, exchange and completion completed as per targeted dates so cannot fault.
Would recommend to use! Ask for Sophie's team if you do not want to be disappointed!
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 20 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Conveyancing
Great value for money, but was swapped between three different solicitors and didn't know who was in charge of my house purchase from week to week, until finally had a very good solicitor to get my exchange over the line. Completed in 12 weeks.
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 17 December, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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A much better service at the end of sale
Initially the first Solicitor allocated did virtually nothing for the first two months. It is only when Ms O’Shea came on board that things began to move. After prompting the service was fine And the sale completed. There were no searches required so I believed it could have been covered in much less time.
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 13 December, 2024
Thank you for your email i will pass the feedback onto the team
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House purchase
Very slow and disjointed service.
Had to chase Team O’Shea on multiple occasions as the process came to a stand still. However when I emailed to say that I would be escalating my concerns to your Managing Director as my mortgage had 8 working days left before it expired, Olivia kept me informed about exchanging and completion. If this was the standard of client care throughout the whole process I would have given 5 stars.
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 10 December, 2024
I am sorry you feel this way. Please contact us further if you wish for us to investigate this internally.
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Friendly efficient and professional
I genuinley can not praise Sophie oshea and her assistant Olivia Thawley.
Dealt with both our selling and buying of property.
Efficient with all due dilligence required to get case up and running. Never left us waiting for updates and always on the end of the phone should any questions we had need.
They are a credit to the Company
Would highly recommend
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 02 December, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Very happy
We just wanted to say a big thank you to all ot the PM Property team for the effort and support we've been given.
I know our case wasn't an easy but you did it.
Once again a big thank you to Olivia and Sophie . Probably you've had enough of my phone calls :)
I am glad we chosen you guys to deal with our case.
All the best fir you
Karolina and Slawomir
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 29 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Good service, professional and met our needs.
We really enjoyed the app as a means of communication and updates. We found PM Law via Home legal direct. We mainly got updates on a Friday which was a little inconvenient when paperwork needed to be filled in because we often wouldn’t get a response to queries until early the next week.
We did feel they thoroughly interrogated all aspects of the house and we felt confident they provided a high attention to detail and due diligence.
Lawyer named in this review: Sophie O'Shea
A representative from Pm Property Lawyers Limited responded to this review on 27 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes