Danny
Disgraceful company, drag their feet, dont chase paperwork, cost you more money, tell you lies to get them more time,
They WILL put you at risk of losing any property you may prospectively want to buy
AVOID LIKE THE PLAGUE ESPECIALLY TEAM LANCASTER 6months plus for a house that is still not complete MOLLIE LANCASTER & HER SO CALLED TEAM does not do anything in a timely manner at all!!!!
DO NOT USE!!!!
A representative from Pm Property Lawyers Limited responded to this review on 14 June, 2024
We are really sorry to see your review and that you feel this way. Please contact us further if you wish for us to investigate this internally for you.
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The worst conveyancing experience of my life
From the moment it took them nearly two weeks - and only then because I phoned to ask why there had been no progress - to request searches, I feared the worst. This was the simplest job I could have given them: buying a house with cash and no mortgage, no house of mine to sell, with an excellent property survey and no chain. I had to chase everything. Eventually they resorted to telling untruths to the vendor's solicitors (I have documentary proof so don't even think of suing me) twice to cover up their own lack of activity. Appalling service. They have taken on too many clients and I hope you are not one of them.
Lawyer named in this review: Mollie Lancaster
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Sale and purchase
Pm Property Lawyers have not so good Google reviews but I don't think there being fare I was given mollie Lancaster team and they did what I payed them to do. Sometimes call back did not happen but I'm not there only client I'm really happy with mollies team and what thay did for me so thank you and yes I would use them again
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 19 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Sale of house
Really good price. The sale went through . But it did take a bit longer than expected. Staff were decent and seemed very professional.
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 15 November, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Mollie Lancaster
Nothing but praise for Mollie and her team.
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 14 November, 2024
Thankyou for your review. I will pass the feedback onto the team
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Solicitors
Not great at all leave you waiting little to no communication. Takes upto 40 minutes to answer phone.
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 03 October, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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A difficult experience requiring professional support.
As an older person this experience was quite difficult that required a large amount of patience and trust. Every effort was made to grow and gain in confidence and allow the stressful situation to run smoothly. All through each stage I required assistance, and patience was shown as I was very unsure about sharing large amounts of information over the internet. To make the process easier I was allowed to visit my bank in person and carryout bank transfers with confidence. As I was dealing with two sets of solicitors, planning departments and architects all at the same time I found the whole experience very demanding and overpowering at times.
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 17 September, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Don't use this firm if you want smooth service
Very slow and not proactive at dealing with matters. Extremely difficult to get through to someone to speak on the phone - on hold for over an hour and a half in the days prior to completion when attempting to address urgent matters, which if I hadn't been prompting them to act on, the sale would've fallen through. Significant post completion issues dealt with awfully, yet again on hold for long periods (20-30 minutes) in attempts to speak with the relevant team. No update provided on problems post completion, where you'd expect communication to be urgent. Certainly wouldn't use this firm again.
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 13 September, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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D. Grham
Always supportive, attention to detail, driving the next step.
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 10 September, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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AWFUL EXPERIENCE DO NOT RECOMMEND
Take too long to do anything. Full of broken promises. 30 mins on hold to get through. Completed on 23rd Aug and they still haven’t paid our old mortgage off.
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 09 September, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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Poor communication
The conveyancing service was generally ok however there was a lack of communication about progress and the online portal was not kept up to date, especially in the earlier stages of the process.
Lawyer named in this review: Mollie Lancaster
A representative from Pm Property Lawyers Limited responded to this review on 05 September, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes