Jon
We used Barcan and Kirby to buy our house, so it made sense to use them to sell it. We had Kerryanne as our Conveyancer, and she was outstanding from the very start, she dealt with everything that came up in lightning speed, I think the buyers conveyancer struggled to keep up. When Kerryanne took a well deserved holiday, others stepped in seamlessly, and dealt with everything in Kerryannes absence, nothing stopped for a second. I have been really pleased from start to finish.
Thank you team.
Thank you for taking the time to write this great review, Jon. We are so glad that Kerryanne and the rest of the team could help you with your matter.
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Brilliant
Kerryanne and the team around her ensured our process was smooth and easy. She was quick to respond and always forthcoming with updates. We never had to chase.
Redefining our experience of working with solicitors.
Lawyer named in this review: Kerryanne Jones
A representative from Lyons Bowe responded to this review on 29 October, 2024
Amazing feedback. Thank you so much for giving us 5 stars.
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Selling Property
This was the worst experience we have had selling a property. We have sold a few with other estate agents.
We were passed over to every department through the sell, which I do understand. It would have been nice to have one main contact. We were told that there would be continuity if any staff member was sick or holiday, this was not the case. The process stopped and was picked up when staff member back. They must have a lot of graduates coming through, which I do understand they need to learn, the issue was it seemed we had a fresh graduate at every stage so with there lack of experience this really slowed the process down.
We originally had a previous buyer for our property, which we eventually pulled out off, We presumed it was the buyer dragging his feet.
After going through the agonizing process again with next buyer, we soon realized it was the solicitors.
I honestly say it was a stressful experience and one I would not want anyone to go through, also with the drawn out process, we lost literally thousands of pounds and with 3 young kids, that’s not great. I am a person who always sees the good in people and situations. I am not pinpointing one person, it was there whole business setup and ethos, very disappointed. In this situation I would not recommend them at all. Stay well away.
Lawyer named in this review: Kerryanne Jones
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Just as it should be
Kerryanne kept it simple with clear advice and timely updates - exactly what I needed.
Lawyer named in this review: Kerryanne Jones
A representative from Lyons Bowe responded to this review on 19 September, 2024
Thank you so much for giving us 5 stars. You made our day!
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My purchase."Mabek"
Always a testing experience.!!!
Buying a property,probably nothing worse.
Working with untried solicitors.!!!!!
THINK AGAIN.
Get yourself to Lyons Bowe .
The process has been made much less tiresome with the input from Kerryanne Jones.
She has kept me abreast of all matters at all times and helped hugely with
" getting the job done"
Thank you Kerryanne, my fear of solicitors,( much like a dentist) is no more.
Stephen Turner.
Lawyer named in this review: Kerryanne Jones
A representative from Lyons Bowe responded to this review on 12 September, 2024
Amazing feedback. Thank you so much for giving us 5 stars!
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Excellent service
Kerryanne has been excellent throughout the sale of my property. She has sent me regular updates and chased the buyers solicitor, and ensured that the sale has gone really smoothly. Thank you.
Lawyer named in this review: Kerryanne Jones
A representative from Lyons Bowe responded to this review on 24 July, 2024
Thanks for your 5-star review! We sincerely appreciate your feedback.
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Helpful and kind
I was transferred to Kerryanne by Laura as part of the process of purchasing my new property. They have been excellent to work with, efficient, informative and I have appreciated their support throughout.
Lawyer named in this review: Kerryanne Jones
A representative from Lyons Bowe responded to this review on 18 July, 2024
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
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Great customer service
Great customer service, very quick turnaround and excellent communication throughout.
Lawyer named in this review: Kerryanne Jones
A representative from Lyons Bowe responded to this review on 01 May, 2024
Thank you Hibo for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to working with you again!
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Buyer/seller satisfaction…..
Having been very dissatisfied with our previous solicitors, LB are in a different league. They have been managing our house sale and new purchase (processes not yet completed). To date, the communication has been prompt, clear, and the onboarding process quick to complete. Staff are professional, cheerful and friendly. Questions are dealt with quickly - so far we are very satisfied and happy to recommend.
Special mention to Max Barnett who is a pleasure to deal with.
Lawyer named in this review: Kerryanne Jones
A representative from Lyons Bowe responded to this review on 03 May, 2023
Hi Sarah, We are delighted to hear that you had a positive experience with us. We take pride in providing exceptional service, and it is always rewarding to hear that we have succeeded in doing so. Thank you for your kind words, and we look forward to working with you again when you need us! The Lyons Bowe Team
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Successful transaction
Following a difficult transaction for our clients on their sale their onward purchase was completed by Kerryanne in a very satisfactory way.
Lawyer named in this review: Kerryanne Jones
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Super Service
We were warned when we started the house purchase journey that we'd spent a lot of time chasing solicitors and to get prepared for next level stress. Our actual experience couldn't have been further from the truth - Lyons Bowe (and Kerryanne Jones in particular) were on the ball the entire time. Communication was crystal clear and we always felt that we were in safe hands with them looking out for our best interests. Any time we had a query there was a quick and reassuring response, and their patience us throughout was much appreciated. We hope we don't have to move any time soon, but if we do we'll definitely go with Lyons Bowe and ask for Kerryanne!
Lawyer named in this review: Kerryanne Jones
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