Stacey Flegg

CICA Manager

With over 11 years of experience securing compensation for clients through the Criminal Injuries Compensation Scheme, Stacey’s deep understanding of the claims process and eligibility criteria ensures that clients receive the compensation they deserve. Her expertise has been instrumental in achieving successful outcomes, even in complex cases. In one instance, she overturned two previous CICA rejections for a childhood abuse claim, successfully arguing before the First Tier Tribunal that the case should be allowed despite the absence of a police report. This is just one example of how her tenacity and professionalism have led to CICA decisions being overturned in favor of her clients. Stacey is deeply passionate about her work and brings empathy and understanding to those who have endured immense hardship. She shares, “Sometimes, it feels like I’m the first person who has truly listened. While compensation can’t erase suffering, it can offer a sense of justice and improve lives moving forward—that’s why I love what I do.” She strongly recommends seeking legal representation when submitting a CICA claim, as the process can be more complex than it appears. “All is not what it seems,” she explains, highlighting the scheme’s strict timelines and challenges, particularly for those struggling with their mental health. “Having someone in your corner who truly understands the system can make all the difference.” Stacey’s clients frequently express their gratitude, appreciating both her extensive knowledge and the dedicated support she provides throughout their claims.