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Siobhan
Absolutely amazing experience with Poole Alcock! Ensuring I understood everything every step of the way and sticking to deadlines outlined by mortgage issuer! Would highly recommend
A representative from Poole Alcock LLP responded to this review on 21 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Quality Customer Service
A polite, courteous and professional customer service. Efficient in delivery and transparent in process. Just what a customer needs in a business relationship.
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 30 July, 2024
Hi Ian thank you so much for this great review we really appreciate such lovely feedback.
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House sale
They keep me informed from start to finish when I was selling a house. Excellent job!
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 17 July, 2024
Hi Anton thank you so much for this lovely review and for leaving such great feedback we really appreciate this, all the beat for the future.
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House sale
Very professional, kept me informed all the way through the process.
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 05 July, 2024
Hi thank you for this great feedback, all the best.
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Brilliant service
Brilliant service from start to finish. Katie was excellent. Kept me updated at all times throughout sale of property. I would highly recommend Poole Alcock. No hidden costs.
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 22 April, 2024
Hi thank you so much for your great review and for taking the time to leave such love comments. We hope to work with you again in the future.
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All round disappointment
Emails and answer phone messages always ignored. No updates on any progress. Very unorganised, nobody seemed to ever know what was going on. Communication between the team was very poor. Many false promises of jobs being done, but never were. Constantly required chasing up several times before things were ever completed. Generally poor quality performance which made the experience far more painful than it had to be.
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 20 May, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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House Purchase Review
I found the team at Poole Alcock very professional and competent, they delivered a first class service
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 04 March, 2024
Hi Richard thank you so much for your review and we hope to work with you again in the future, all the best.
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Very efficient and professional
Great experience using Poole Alcock, very professional and speedy service.
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 05 January, 2024
Hi thank you so much for your great review and for taking the time to leave such lovely feedback its very much appreciated.
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Recent experience
Recommended from my overall experience over the past year.
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 11 December, 2023
Hi David thank you so much for this great review. We hope to work with you again in the future should you need us.
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Great Service
We have recently completed the sale of my late Mothers Retirement Apartment which should have been pretty straight forward. Unfortunately, the people purchasing our buyers property caused difficulties but Amelia did her job really well. I could always speak either with Amelia or one of her team and my emails were always replied to. All documents that we sent over to Amelia were immediately forwarded to the buyers Solicitor to keep pushing things forward. We were very pleased with Amelia’s work and that of her team together with some other staff members who were in touch with us once completion had taken place.
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 20 November, 2023
Thank you so much for taking the time to leave such a glowing review of Amelia and her team, Anne. We are delighted that you were so pleased with the service.
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First Class Conveyancing!!
Amelia Johnson and her team at Poole-Alcock were thoroughly professional, efficient and knowledgeable from start to finish. We were kept fully informed at every stage, the purchase was expedited quickly, the fees were reasonable and I can't recommend them highly enough!!!!
Lawyer named in this review: Amelia Johnson
A representative from Poole Alcock LLP responded to this review on 07 November, 2023
Hi Timothy. thank you so much for the great review. We really love getting great feedback like this from Clients that are happy with our service and would also recommend, thanks again :)
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