Solicitor at Nalders LLP

John Mark Buswell

Solicitor

SRA ID: 225747

John Mark Buswell is a SRA-approved manager - Member with Nalders LLP. They have 24 years' experience in the areas of Wills, Trusts & Probate, Housing & Property, Commercial Property working as a solicitor.

North Wing, Bickland House, Bickland Water Road, TR11 4SB

Licensed for 24 years

Practice Areas

Wills, Trusts & Probate, Housing & Property, Commercial Property

1.0/5 1 Client Review 1
1 Client Review

1.0/5

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Simon
Simon Added 2 years ago 5 found this helpful Report to admin
Collected whilst working at Nalders LLP
June 24, 2022 20220624144302

AVOID - APPALLING

1

My wife and I had one of the worst experiences of our lives in June 2021, when, largely thanks to the appalling services provided by Mark Buswell of Nalders solicitors, our house purchase fell through at the last minute, leaving us with nowhere to go and only 5 days to find a rental and storage for all our worldly possessions. Mark Buswell is a dangerous mix of arrogance and sheer incompetence. He was not interested in spending any time on our matter and completely failed to get to grips with the various complex issues in our purchase. He frequently made fundamental mistakes, eg. sending us formal Transfer documents containing serious errors, serving confidential/highly sensitive correspondence on the seller's solicitors despite my express instructions not to do so, making incorrect assertions about fundamental covenants (which our experienced surveyor agreed were plain wrong) and various similar errors. Mr Buswell apparently did not have time to apply his mind to our matter, ignoring complex correspondence from both ourselves and our highly experienced surveyor and preferring to send very short e-mails which entirely missed the point and failed to get to grips with the issues. Even worse than his incompetence (and less forgivable) was his unhelpful, arrogant attitude. We might have been able to tolerate this, had Mr Buswell been able to do his job properly, but he clearly was not and I was left picking up the pieces, at the most stressful time of our lives, by trawling through lengthy legal documents at all hours of the day and night to do the job which Mr Buswell should have been doing and which we were paying him very good money to do. We were up against a very difficult seller (which made this a complex transaction), which made it all the more important that we got things right, but instead of engaging with the issues and trying to protect our interests, Mr Buswell managed to become an even bigger problem - ultimately eclipsing the problems caused by the seller - by failing us in every imaginable respect at every conceivable hurdle. We ended up losing the house, and it nearly broke our marriage too (it took us a year to get over the trauma of losing our dream home and going into rentals indefinitely). I had picked Nalders very carefully, choosing one of the more expensive firms and a senior solicitor (Buswell) in the hope that this would provide us with a very professional outfit. It did anything but, and we will never forget the appalling way in which we were treated by Mark Buswell and Nalders. I would avoid Nalders - and certainly Mark Buswell - at all costs. Look elsewhere.
Sincerely,
Simon McCarthy

Lawyer named in this review: John Mark Buswell

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About John Mark Buswell

John Mark Buswell is a SRA-approved manager - Member with Nalders LLP. They have 24 years' experience in the areas of Wills, Trusts & Probate, Housing & Property, Commercial Property working as a solicitor.

Languages Spoken: English

Contact John Mark Buswell

Address

Nalders LLP

North Wing

Bickland House

Bickland Water Road

TR11 4SB



Phone 01326 313441

Website

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