Solicitor at Mccarthy Bennett Holland Solicitors Llp

Caroline Rooks

Solicitor - Partner

SRA ID: 278026

Caroline completed her Law Degree in 1998 at the University of Teeside and completed the Legal Practice Course at Northumbria University in Newcastle the following year. She qualified as a Solicitor in 2002 and qualified as a Licensed Conveyancer in the same year.

Wigan Investment Centre, Waterside Drive, WN3 5BA

Licensed for 22 years

Practice Areas

Housing & Property

4.9/5 79 Client Reviews 79
  • Family Law 3%
  • Commercial Property 14%
  • Housing & Property 83%
79 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    73
  • Very Good
    5
  • Average
    0
  • Poor
    0
  • Awful
    1

Review sources

Anonymous
Click to rate
Shyam,
Verified Shyam, Added 1 day ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 03, 2025 20250403095138

Highly professional and efficient service

5

Highly professional and efficient service. Clear communication, great expertise, and smooth process. Highly recommend for reliable legal support.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 04 April, 2025

Thank you for your positive feedback, Shyam. We're delighted to hear you had a smooth experience and appreciate your recommendation.

Was this review helpful? Yes

Chloe,
Verified Chloe, Added 1 day ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 02, 2025 20250402195348

Excellent!

5

Excellent service with selling our home and buying a new home! Made the experience a lot easier and was great at communicating throughout with us!

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 04 April, 2025

Thank you for your positive feedback, Chloe. We're so glad to hear that Caroline made the process of selling and buying your home easier and kept you well-informed throughout.

Was this review helpful? Yes

Jason,
Verified Jason, Added 3 days ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
April 01, 2025 20250401072344

Conveyance

5

After horrendous service from another Wigan Solicitor switched to MBH . Found them to be professional and progressive. The ability to speak to someone whenever an issue arises is something all other companies should take notice of.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 02 April, 2025

Thank you for your kind words, Jason. We're glad we could provide the professional and responsive service you needed. We appreciate your feedback!

Was this review helpful? Yes

Kathryn
Verified Kathryn Added 1 week ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 28, 2025 20250328061513

Great service!

5

We recently bought and sold a property. Caroline was very helpful and kept us informed, I would recommend.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 31 March, 2025

Thank you for your kind words, Kathryn! We're delighted to hear that Caroline provided helpful and informative service throughout your property transaction. We appreciate your recommendation!

Was this review helpful? Yes

Vasile-Florin
Verified Vasile-Florin Added 3 weeks ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 12, 2025 20250312200722

.

5

The best solicitors ever i recommended them 1 million % much professionals

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 14 March, 2025

Thank you so much for your amazing review, Vasile-Florin! We're thrilled to hear you had such a positive conveyancing experience with Georgia and Caroline and truly appreciate your high recommendation. We look forward to assisting you again in the future!

Was this review helpful? Yes

Robert
Verified Robert Added 4 weeks ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 05, 2025 20250305203308

Tennency agreement

5

Very helpful went out of there way to help very appreciated.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 07 March, 2025

Thank you for your kind words, Robert. We’re glad to hear that you felt supported and appreciated by Caroline throughout the lease process.

Was this review helpful? Yes

Liam
Verified Liam Added 1 month ago 1 found this helpful Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 05, 2025 20250305104211

Excellent

5

I’ve used MBH for several things now (house purchase, dispute(s), and a transfer of equity), and I’ve always found them to be very diligent, helpful, and reasonably priced.

Will continue to use MBH for all legal matters.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 06 March, 2025

Thank you for your continued trust in us! We're delighted to hear that you've found the service provided by Caroline, Gillian and Samantha diligent, helpful, and reasonably priced. We look forward to assisting you with any future legal matters!

Was this review helpful? Yes

Steve
Verified Steve Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
February 25, 2025 20250225111614

Very professional, excellent communication and friendly service.

5

Kept me informed and very clear advice. Friendly and approachable

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 26 February, 2025

Thank you, Steve! We're delighted to hear that Georgia, Caroline and the residential conveyancing team provided a professional service, clear advice, and friendly communication. Your feedback is greatly appreciated!

Was this review helpful? Yes

Deborah
Verified Deborah Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
February 20, 2025 20250220165929

Conveyancing solicitor for sale of property

5

I can highly recommend MBH and indeed have already!! The assisted me in the sale of my property and made it a very clear and easy process! I have already recommended them to a friend who is selling her property!

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 24 February, 2025

Thank you so much for your kind words, Deborah and for recommending us to your friend! We're thrilled to hear that we could make the sale of your property a smooth and easy process. Your support means a lot to us, and we truly appreciate your trust in our services. If you ever need assistance again in the future, don't hesitate to reach out!

Was this review helpful? Yes

David Kitching
Verified David Kitching Added 1 month ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
February 20, 2025 20250220153413

Best solicitor ever

5

Very straightforward, practical, professional, great communication. We felt very confident and assured.
Caroline is lovely.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 24 February, 2025

Thank you for your kind words, David. We're so glad Caroline was able to provide you with excellent service and that you felt confident throughout the process.

Was this review helpful? Yes

Reviews collected on

Rachel
Rachel Added 1 week ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 28, 2025
Collected on
20250328135333

Rachel

5

Fantastic service from MBH and in particular Caroline and her secretaries. Pushed our sale and purchase through in less than 8 weeks which involved a chain resulting in a stamp duty saving for us. Thank you all again.

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for your fantastic review! We're delighted that Caroline and the team could help push your sale and purchase through so smoothly. Wishing you all the best in your new home!

Was this review helpful? Yes

David
David Added 1 week ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 27, 2025
Collected on
20250327192154

David

5

Great service from Caroline and the team once again, I have used MBH many times and every time they deliver!

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for your continued trust in MBH! We're so pleased that Caroline and the team have delivered for you once again.

Was this review helpful? Yes

Inga
Inga Added 2 weeks ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
March 17, 2025
Collected on
20250317091550

Inga

1

Done house sale with Caroline Rooks . Works extremely slow. My buyers has complained too, but was more interested to know who complained and not the issue itself. Lied about correspondence too , cos I asked my buyers and estate agent to see the replys from MBH after talking to her about it.
When it comes to the purchase that was even more shocking. My property had some issues with court proceedings that we didn't see it coming and I asked to speak to her about it and her direct replay was I should speak to my morgage broker. My morgage broker undeniably explained that I need to speak to her as only solicitor should talk to me about it . Was made to feel im inconvenience her.
Ive decided to move on to a different property and to different solicitor and I can tell you with experience and my current solicitor that I do not recomend MBH solicitor. Its like day and night when it comes to work ethic, communication and speed .

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 03 April, 2025

Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We take all concerns seriously and we regret that your expectations were not met during this process. Could you please email us at mbh@wigansolicitors.com to discuss this further.

Was this review helpful? Yes

Jenna
Jenna Added 5 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
November 01, 2024
Collected on
20241101232347

Jenna

5

Great solicitors helped me with my house sale and court proceedings I would highly recommend always updated me with emails great communication from start to finish

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 06 November, 2024

Thank you, Jenna! I'm glad to hear you had a positive experience with our family & conveyancing team during your house sale and court proceedings. Your recommendation means a lot to us!

Was this review helpful? Yes

Chris
Chris Added 5 months ago Report to admin
Collected whilst working at Mccarthy Bennett Holland Solicitors Llp
October 20, 2024
Collected on
20241020120318

Chris

5

Sold 2 properties and bought one, thank you Caroline and Georgia for all your help which made the move very easy. I would highly recommend MBH Solicitors, thank you ladies

Lawyer named in this review: Caroline Rooks

A representative from Mccarthy Bennett Holland Solicitors Llp responded to this review on 15 November, 2024

Thank you Chris for this brilliant review. We appreciate your repeat instructions and recommendations.

Was this review helpful? Yes

About Caroline Rooks

Caroline completed her Law Degree in 1998 at the University of Teeside and completed the Legal Practice Course at Northumbria University in Newcastle the following year. She qualified as a Solicitor in 2002 and qualified as a Licensed Conveyancer in the same year.

Languages Spoken: English

Contact Caroline Rooks

Address

Mccarthy Bennett Holland Solicitors Llp

Wigan Investment Centre

Waterside Drive

WN3 5BA



Phone 01942206060

Website

Resume

LICENSE

Country

Status

Acquired

Updated

United Kingdom

Currently Registered

01/05/02

19/02/24

We found no instances of professional misconduct for this solicitor

WORK EXPERIENCE

Title

Name

Duration

SRA-approved manager - Partner

Mccarthy Bennett Holland Solicitors

?-present