CILEX Paralegal at Bright Solicitors

Karen Andrews

CILEX Paralegal

Karen joined the Residential Property team in August 2021 and is a CILEX Paralegal.

Ground Floor, Studio 5-11, 5 Millbay Road, PL1 3LF

Licensed for 1 years

Practice Areas

Housing & Property

5.0/5 35 Client Reviews 35
  • Housing & Property 100%
35 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    35
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Andeep
Andeep Added 1 week ago Report to admin
Collected whilst working at Bright LLP
March 15, 2025 20250315211604

Conveyancing for 1st time purchase - amazing service

5

Our experience with Bright Solictors was positive. Karen & Alexandra were very good. They were responsive, and efficient and we never had to chase them. I would recommend them!

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 24 March, 2025

Thank you for sharing your experience! We're so pleased to hear that Karen and Alexandra provided responsive and efficient service, making the process seamless for you. Your recommendation means a great deal to us, and we're delighted to have been able to assist you. If you ever need us again in the future, we’ll be here to help!

Was this review helpful? Yes

Douglas
Douglas Added 2 weeks ago Report to admin
Collected whilst working at Bright LLP
March 12, 2025 20250312220822

Conveyancing for the purchase of a new home

5

My wife and I purchased a new home for which Karen Andrews and her assistant Alexandra Knapman acted for us on the conveyancing. Karen and Alex were very quick to respond to get the process started with very clear instructions and communications by e-mail and by phone.

There were some complications with the purchase that Karen and Alex were able to provide solutions for very quickly. They were proactive in their communications with the other parties involved in the transaction. This was especially appreciated in the final days leading up to exchange and completion when the seller at the top of the chain was pronounced as being in end of life care and the chain had to be resolved quickly to allow the deal to happen. At all times Karen protected us from some suggestions made by other participants that would have left us potentially exposed to financial risk. We totally trusted Karen and her advice proved to be totally sound.

We ended up doing a simultaneous exchange and completion on the same day which I had never heard of but it protected us. Karen and the senior team at Bright solicitors provided sound, calm, and excellent advice against the backdrop of what was sometimes an emotive situation for some of the parties concerned. At all times we trusted Karen and the team at Bright Solicitors and we are very glad that we did so as we achieved our desired outcome of purchasing the property without exposing ourselves to risk.

Should we ever need conveyancing services again we would totally go with Bright Solicitors and Karen and Alex again. They were excellent and we could not have wished for a better service, with both Karen and Alex really going the extra mile to get the deal over the line under some emotive pressure from other participants.

[See More]

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 24 March, 2025

Thank you for sharing your experience. We’re pleased to hear that Karen, Alex, and the team were able to assist you effectively during what was a complex transaction. We appreciate your trust in our advice and services, and we’re glad we could help you achieve your goal of purchasing the property while minimizing risk. Should you require conveyancing services in the future, we’d be happy to assist you again.

Was this review helpful? Yes

Douglas
Douglas Added 2 weeks ago Report to admin
Collected whilst working at Bright LLP
March 12, 2025 20250312220337

Conveyancing for the purchase of a new home

5

My wife and I purchased a new home for which Karen Andrews and her assistant Alexandra Knapman acted for us on the conveyancing. Karen and Alex were very quick to respond to get the process started with very clear instructions and communications by e-mail and by phone.

There were some complications with the purchase that Karen and Alex were able to provide solutions for very quickly. They were proactive in their communications with the other parties involved in the transaction. This was especially appreciated in the final days leading up to exchange and completion when the seller at the top of the chain was pronounced as being in end of life care and the chain had to be resolved quickly to allow the deal to happen. At all times Karen protected us from some suggestions made by other participants that would have left us potentially exposed to financial risk. We totally trusted Karen and her advice proved to be totally sound.

We ended up doing a simultaneous exchange and completion on the same day which I had never heard of but it protected us. Karen and the senior team at Bright solicitors provided sound, calm, and excellent advice against the backdrop of what was sometimes an emotive situation for some of the parties concerned. At all times we trusted Karen and the team at Bright Solicitors and we are very glad that we did so as we achieved our desired outcome of purchasing the property without exposing ourselves to risk.

Should we ever need conveyancing services again we would totally go with Bright Solicitors and Karen and Alex again. They were excellent and we could not have wished for a better service, with both Karen and Alex really going the extra mile to get the deal over the line under some emotive pressure from other participants.

[See More]

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 24 March, 2025

Thank you for sharing your experience. We’re pleased to hear that Karen, Alex, and the team were able to assist you effectively during what was a complex transaction. We appreciate your trust in our advice and services, and we’re glad we could help you achieve your goal of purchasing the property while minimizing risk. Should you require conveyancing services in the future, we’d be happy to assist you again.

Was this review helpful? Yes

Joshua
Joshua Added 4 weeks ago Report to admin
Collected whilst working at Bright LLP
February 27, 2025 20250227192316

First time buyer

5

I would definitely recommend Bright Solicitors to any first time buyers. Karen and Alex were helpful and efficient throughout and kept me informed at each stage of the process. They were quick to respond to my queries and explained things clearly. I would work with them again.

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 24 March, 2025

Thank you for your kind words and recommendation! We’re so pleased that Karen and Alex were able to support you efficiently and keep you well-informed throughout the process. It’s wonderful to hear that their clarity and promptness made your first-time buying experience a positive one. We’d be delighted to work with you again in the future!

Was this review helpful? Yes

Mark & Sue Hurrell
Verified Mark & Sue Hurrell Added 1 month ago Report to admin
Collected whilst working at Bright LLP
January 30, 2025 20250130162539

Highly Recommended

5

I cannot speak highly enough of Brights; they were so professional, timely, helpful in the sale of our home and purchase of a new home. They faced significant challenges (as did all of us) with our purchase due to the very different approach to service from those connected to the purchase we were making and I'm surprised their bill didn't come in at least double what it did as they appeared to have to do most things twice (or more) to get any response. They were really reasonably priced for the work that they did.

Karen and Alexandra - you kept us calm'ish' - thank you

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 11 February, 2025

Thank you so much for your incredible feedback! We are over the moon to hear that you had such a positive experience with our team during the sale and purchase of your home. Navigating the challenges that arose was no small feat, and we're delighted that Karen and Alexandra could help keep you calm and supported throughout the process. It's also great to hear that you found our services professional, timely, and reasonably priced despite the extra hurdles. Your kind words and high regard mean the world to us, and we truly appreciate you taking the time to share your experience. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. Wishing you all the best in your new home!

Was this review helpful? Yes

Linda Soole
Verified Linda Soole Added 4 months ago Report to admin
Collected whilst working at Bright LLP
November 19, 2024 20241119172852

Sale and purchase of property

5

Karen and Alex were extremely helpful and patient ( we’re not very good with technology!!) would definitely recommend them and use them again.

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 21 November, 2024

Hi Linda. Thank you for your kind words about Karen and Alex. We'll be sure to share your review with both of them, and our Residential department. Thanks again!

Was this review helpful? Yes

Ann Buckingham
Verified Ann Buckingham Added 5 months ago Report to admin
Collected whilst working at Bright LLP
October 10, 2024 20241010205907

House purchase

5

What a wonderful team.Karen and Alex guided us every step of the way with our house purchase .
Very efficient and only a phone call away.We would highly recommend

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 14 October, 2024

Thank you for your kind words! We're thrilled to hear that Karen and Alex were able to make your home-buying experience smooth and efficient. It was a pleasure working with you, and we appreciate your recommendation!

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 5 months ago Report to admin
Collected whilst working at Bright LLP
October 04, 2024 20241004154636

Could not have asked for more from the team. Thank you.

5

Brights acted for us on a complex and protracted property sale.

We were kept up to date with progress, and we felt respected and included.

I know our team worked very hard for us, to a successful conclusion. I would not hesitate to recommend Brights to others.

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 09 October, 2024

Thank you so much for your kind words! We're delighted to hear that you felt well-supported throughout the process and that our team was able to guide you through your complex sale. It's great to know that you appreciated the communication and dedication. We truly value your recommendation and are always here if you need us in the future. Best wishes from everyone at Bright Solicitors!

Was this review helpful? Yes

Nicola
Nicola Added 6 months ago Report to admin
Collected whilst working at Bright LLP
September 18, 2024 20240918153439

House sale

5

Thank you Karen and Alex for all the hard work in our house sale, made me feel safe and assured they were looking after me , they went above and beyond ,so very grateful
Nicky davey

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 19 September, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

William
William Added 6 months ago Report to admin
Collected whilst working at Bright LLP
September 05, 2024 20240905154435

Sale of 5 Boringdon Park Woodlands Ivybridge

5

Whilst the sale of this property took longer than anticipated, including a last minute withdrawal by one purchaser. Karen Andrews kept us updated on matters and was helpful in resolving a couple of disputed matters. Karen’s confidence that our (2nd) sale would eventually complete was encouraging and gave us confidence.

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 19 September, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Reviews collected on

Jasmin
Jasmin Added 1 week ago Report to admin
Collected whilst working at Bright LLP
March 17, 2025
Collected on
20250317200954

Jasmin

5

This is the second time we have used Brights for moving and they were great. Karen and Alex were always quick to respond and on hand if we had any questions. Our situation was not easy but they kept going with it and helped the process go as quickly as possible. Karen went above and beyond to help our move happen on the planned date. We are very grateful to the team at Brights and would highly recommend them.

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 24 March, 2025

Thank you so much for sharing your experience and for trusting us with your move for the second time! It’s wonderful to hear that Karen and Alex were always quick to respond and available to assist with any questions. We’re glad that they could help navigate the complexities of your situation and ensure everything went smoothly. Karen going above and beyond to make your planned move happen is a shining example of our commitment to clients. Your recommendation means a lot to us, and we’re grateful for the opportunity to support you!

Was this review helpful? Yes

Susan
Susan Added 1 month ago Report to admin
Collected whilst working at Bright LLP
January 30, 2025
Collected on
20250130162047

Susan

5

I cannot speak highly enough of Brights; they were so professional, timely, helpful in the sale of our home and purchase of a new home. They faced significant challenges (as did all of us) with our purchase due to the very different approach to service from those connected to the purchase we were making and I'm surprised their bill didn't come in at least double what it did as they appeared to have to do most things twice (or more) to get any response. They were really reasonably priced for the work that they did.

Karen and Alexandra - you kept us calm'ish' - thank you

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 11 February, 2025

Thank you so much for your incredible feedback! We are over the moon to hear that you had such a positive experience with our team during the sale and purchase of your home. Navigating the challenges that arose was no small feat, and we're delighted that Karen and Alexandra could help keep you calm and supported throughout the process. It's also great to hear that you found our services professional, timely, and reasonably priced despite the extra hurdles. Your kind words and high regard mean the world to us, and we truly appreciate you taking the time to share your experience. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. Wishing you all the best in your new home!

Was this review helpful? Yes

Andy
Andy Added 5 months ago Report to admin
Collected whilst working at Bright LLP
October 08, 2024
Collected on
20241008095149

Andy

5

I chose Bright Solicitors as it was a local conveyancing solicitors to me and my property in Plymouth. They have amazing online reviews. I particularly like the fact that I can actually walk into their office or phone them up and talk about how my property sale was going.

I have had very bad experiences using online conveyancing companies in the past so it was refreshing to call or email my solicitor (Karen or Alex) and they would respond very quickly indeed. This is what puts Bright solicitors way above the rest. You are dealing with an actual human single point of contact who is readily available from the beginning of your sale to the completion.

Karen and Alex of Bright's solicitors handled the sale of my flat.

Its started off as a pretty normal transaction, but the buyers online solicitors (gilson grey) turned the simple one flat chain into total chaos.
They were so bad I nearly lost the sale due to their total incompetence.

It was completely down to Karen and Alex's determination, tenacity and deep professional knowledge, that we exchanged and completed on my flat.

Karen and Alex were amazing at keeping the sale on track. They went above and beyond what was required of them. They even at times assisted the buyers solicitor (gilson grey) to do their own job.

Karen and Alex are extremely pro-active conveyancing professionals and I can thoroughly recommend them to get your sale done. They are both a credit to Bright solicitors. I would not hesitate to use Bright's Solicitors and specifically, Karen and Alex again. Thank you!!

[See More]

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 09 October, 2024

Thank you so much for your glowing review! We’re thrilled to hear that Karen and Alex were able to provide you with such a positive experience, especially given the challenges that arose with the buyer's solicitors. It’s great to know that their dedication and expertise helped keep your sale on track. We pride ourselves on offering a personal and proactive service, so it’s wonderful to hear that you appreciated the regular communication and support. We look forward to working with you again in the future if you need us. Best wishes from all of us at Bright Solicitors!

Was this review helpful? Yes

Hannah
Hannah Added 8 months ago Report to admin
Collected whilst working at Bright LLP
July 24, 2024
Collected on
20240724104831

Hannah

5

We started the process back last October selling and buying. Unfortunately our first house fell through early this year and then our most recent transaction proved to be very difficult (due to the other side solicitors!), Karen has been amazing throughout and her hard work and determination has got us our dream home! We really can't thank her and her team enough and would definitely recommend!

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 26 July, 2024

Hi Hannah. Thank you for the review and for rating us 5 stars! We really appreciate your feedback and thank you for mentioning Karen by name - we'll pass this onto management for recognition. Thanks again!

Was this review helpful? Yes

Georgina
Georgina Added 11 months ago Report to admin
Collected whilst working at Bright LLP
May 03, 2024
Collected on
20240503122913

Georgina

5

Thank you very much to Julie, Karen & Alex for a fantastic service in purchasing our first home. We have been updated throughout the whole process and it has been a wonderful experience due to the friendly and professional service we have been provided with. I would highly recommend Julie and the team and will most definitely be using them again in the future.

Lawyer named in this review: Karen Andrews

A representative from Bright LLP responded to this review on 09 May, 2024

Hi Georgina! Thank you so much for taking the time to leave this review, and for mentioning Julie, Karen & Alex by name. We really appreciate your feedback and will make sure to share this with our Residential department. Thanks again!

Was this review helpful? Yes

About Karen Andrews

Karen joined the Residential Property team in August 2021 and is a CILEX Paralegal.

Languages Spoken: English

Contact Karen Andrews

Address

Bright Solicitors

Ground Floor

Studio 5-11

5 Millbay Road

PL1 3LF



Phone 01752 910674

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Trainee (Cilex) Paralegal

Bright LLP

?-present

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