Associate & Chartered Legal Executive at Thomson & Bancks Llp

Jemma O'Connor

Associate & Chartered Legal Executive

I joined Thomson & Bancks Solicitors in October 2006 as a Trainee and subsequently graduated from Staffordshire University in June 2011 with my Law Degree. I am now an Associate of the firm and a Fellow of the Chartered Institute of Legal Executives. I have worked across all four offices in Stratford-upon-Avon, Pershore, Tewkesbury and Cheltenham so know the local areas well and have strong links with local businesses. I am experienced in the Administration of Estates (both testate and intestate), Powers of Attorney, Court of Protection Applications, Wills, Tax Advice and Vulnerable Client Issues. I am a full member of The Association of Lifetime Lawyers (formerly Solicitors for the Elderly). I am professional yet approachable and my sensitive style is reflected in my excellent client satisfaction record. My client’s needs are of paramount importance and I strive to make, sometimes, difficult issues as easy as possible. I am a country girl at heart and, when not in the office, I love nothing more than spending time with my husband, our two young children and our whippets in and around our home in the Cotswolds.

1 Mansell Street, CV37 6NR

She is an experienced Associate & Chartered Legal Executive who is able to assist you

Practice Areas

Wills, Trusts & Probate

5.0/5 49 Client Reviews 49
  • Wills, Trusts & Probate 94%
  • Family Law 6%
49 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    48
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Tracey
Verified Tracey Added 6 days ago Report to admin
Collected whilst working at Thomson & Bancks
March 27, 2025 20250327101745

Probate for Mother’s estate

5

My experience was very positive, clear, efficient and helpful

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 31 March, 2025

Thank you for your kind review, Tracey! We're glad to hear your Probate experience with Jemma was positive, clear, and efficient. We appreciate your feedback!

Was this review helpful? Yes

Sheryl
Verified Sheryl Added 1 week ago Report to admin
Collected whilst working at Thomson & Bancks
March 25, 2025 20250325183259

Administration for late mothers estate.

5

Jemma was very thoughtful when I communicated with her. She explained the process, also the approximate length of time that it might take to probate before completing all the necessary paperwork.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 31 March, 2025

Thank you for your kind review, Sheryl! We're glad to hear Jemma was thoughtful and helpful in guiding you through the probate process. We appreciate your feedback and are pleased we could assist you during this time!

Was this review helpful? Yes

Derek
Verified Derek Added 1 week ago Report to admin
Collected whilst working at Thomson & Bancks
March 25, 2025 20250325165458

Lasting Powers of Attorney

4

Speedy, polite, friendly and very much to the point.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 31 March, 2025

Thank you for your review, Derek! We're glad to hear you were pleased with the family law service provided by Jemma and the team, and found it efficient and friendly. We appreciate your feedback!

Was this review helpful? Yes

Anonymous
Anonymous Added 1 week ago Report to admin
Collected whilst working at Thomson & Bancks
March 24, 2025 20250324000000

Our Wills

5

We went to Thomson & Bancks to do our wills. Very straightforward very friendly. Would definitely recommend to friends.

Lawyer named in this review: Jemma O'Connor

Was this review helpful? Yes

Christopher
Verified Christopher Added 2 weeks ago Report to admin
Collected whilst working at Thomson & Bancks
March 18, 2025 20250318221322

Preparation of Grant of Probate

5

We had one online meeting and then everything else was done by letter or email. Jemma was very helpful in the online meeting, gave good advice, I thought, and offered a level of service that was the most appropriate in terms of work to be done and keeping incurred costs down as much as reasonably possible. She was very friendly and easy to talk to, and kept us informed by mail or email at each stage of the process. I was very satisfied with the service and would recommend Thomson & Banks to others.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 24 March, 2025

Thank you for your thoughtful review and for sharing your experience, Christopher! We’re delighted to hear that Jemma provided helpful advice and tailored the service to your needs while keeping costs reasonable. It’s also wonderful to know that you found her friendly, approachable, and communicative throughout the process. Your recommendation means a lot to us, and we truly appreciate your trust. If you ever need further assistance, please don’t hesitate to get in touch.

Was this review helpful? Yes

Robert
Verified Robert Added 1 month ago Report to admin
Collected whilst working at Thomson & Bancks
February 05, 2025 20250205210347

Good service from Jemma

5

Understood our needs, explained everything well. Responded quickly to email enquiries.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 10 February, 2025

Hi Robert. Thank you for your feedback! We're pleased to hear that we could understand your needs, provide clear explanations, and respond promptly to your enquiries. Your satisfaction is our priority, and we truly appreciate your support!

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 month ago Report to admin
Collected whilst working at Thomson & Bancks
February 03, 2025 20250203110428

Making a Will

5

I can highly recommend Jemma O'Connor. She was helpful and did not rush me through my appointment. She advised me with all legal aspects.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 06 February, 2025

Thank you for your kind words. We're glad Jemma provided helpful and thorough Wills advice. Your recommendation is much appreciated!

Was this review helpful? Yes

Jonathan
Verified Jonathan Added 3 months ago Report to admin
Collected whilst working at Thomson & Bancks
December 26, 2024 20241226154823

Excellent all round

5

Jemma really was on the case. Very careful and considerate. She explained everything very well. It was not her fault that the insurance company and HMRC didn't want to play ball

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 09 January, 2025

Thank you for your feedback, Jonathan. We're glad Jemma provided careful, considerate service and clear explanations throughout. Your understanding regarding external challenges is greatly appreciated.

Was this review helpful? Yes

Malcolm,
Verified Malcolm, Added 3 months ago Report to admin
Collected whilst working at Thomson & Bancks
December 19, 2024 20241219193620

Will.

5

Excellent. Very pleased with service and advice.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 08 January, 2025

Thank you for your feedback, Malcolm! We’re glad to hear you were pleased with the service and advice provided by Jemma during your Will's matter.

Was this review helpful? Yes

Lynne
Verified Lynne Added 3 months ago Report to admin
Collected whilst working at Thomson & Bancks
December 17, 2024 20241217094553

Excellent experience and service

5

Have used Jemma on two occasions and would highly recommend both her and Thomson and Bancks.
Very efficient, helpful and professional service.

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 06 January, 2025

Thank you for your feedback, Lynne! We're delighted to hear that Jemma provided efficient, helpful, and professional service on both occasions and during your Wills matter. Your recommendation means a lot to us!

Was this review helpful? Yes

Reviews collected on

Frances
Frances Added 4 months ago Report to admin
Collected whilst working at Thomson & Bancks
November 05, 2024
Collected on
20241105155052

Frances

5

More than helpful, knowledgeable and easy to communicate with. Treated my disabled husband with the utmost courtesy (Pershore Branch) Highly recommended

Lawyer named in this review: Jemma O'Connor

A representative from Thomson & Bancks responded to this review on 11 November, 2024

Thank you for your kind words Frances! We are so glad to hear that Jemma provided excellent service and treated your husband with the care and respect he deserves. Your recommendation means a lot to us!

Was this review helpful? Yes

Gill
Gill Added 11 months ago Report to admin
Collected whilst working at Thomson & Bancks
April 25, 2024
Collected on
20240425131950

Gill

5

After the death of my Mother, we had a very log and fairly complicated Estate to sort out. The solicitor I dealt with (Jemma O'Connor) was superb. She was very happy to give advice either by email or on the phone and worked hard to liaise with all of the necessary parties involved. I have nothing but praise for Thomson Bancks.

Lawyer named in this review: Jemma O'Connor

Was this review helpful? Yes

About Jemma O'Connor

I joined Thomson & Bancks Solicitors in October 2006 as a Trainee and subsequently graduated from Staffordshire University in June 2011 with my Law Degree. I am now an Associate of the firm and a Fellow of the Chartered Institute of Legal Executives. I have worked across all four offices in Stratford-upon-Avon, Pershore, Tewkesbury and Cheltenham so know the local areas well and have strong links with local businesses. I am experienced in the Administration of Estates (both testate and intestate), Powers of Attorney, Court of Protection Applications, Wills, Tax Advice and Vulnerable Client Issues. I am a full member of The Association of Lifetime Lawyers (formerly Solicitors for the Elderly). I am professional yet approachable and my sensitive style is reflected in my excellent client satisfaction record. My client’s needs are of paramount importance and I strive to make, sometimes, difficult issues as easy as possible. I am a country girl at heart and, when not in the office, I love nothing more than spending time with my husband, our two young children and our whippets in and around our home in the Cotswolds.

Languages Spoken: English

Contact Jemma O'Connor

Address

Thomson & Bancks Llp

1 Mansell Street

CV37 6NR



Phone

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Associate & Chartered Legal Executive

Thomson & Bancks LLP

2006-present