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20241105155052
Frances
More than helpful, knowledgeable and easy to communicate with. Treated my disabled husband with the utmost courtesy (Pershore Branch) Highly recommended
A representative from Thomson & Bancks responded to this review on 11 November, 2024
Thank you for your kind words Frances! We are so glad to hear that Jemma provided excellent service and treated your husband with the care and respect he deserves. Your recommendation means a lot to us!
Was this review helpful? Yes
Efficient and friendly.
Having recently married we needed to update our wills.
We were dealt with efficiently, professionally and in a very friendly manner.
We would recommend them and we will, if required, be using them again.
Lawyer named in this review: Jemma O'Connor
A representative from Thomson & Bancks responded to this review on 21 October, 2024
Thank you for your kind review David & Janice! We are glad to hear that you found our service efficient and friendly, especially from Jemma. Your recommendation means a lot to us, and we look forward to assisting you again in the future if needed!
Was this review helpful? Yes
will writing
we discussed the elements that we would go through to complete the will.
I was put at ease by Jemma who showed both professionalism and care for my feelings.
Lawyer named in this review: Jemma O'Connor
A representative from Thomson & Bancks responded to this review on 11 October, 2024
Dear Colin, Thank you for your kind words. We’re glad Jemma made you feel at ease with her professionalism and care during the process. Best regards, Thomson & Bancks
Was this review helpful? Yes
Organising Power of Attorney
Very efficient in organising the paperwork and patient in waiting for a signature. Most helpful.
Lawyer named in this review: Jemma O'Connor
A representative from Thomson & Bancks responded to this review on 07 October, 2024
Thank you for your review. We're glad to hear you found the process efficient and helpful. It was a pleasure assisting you.
Was this review helpful? Yes
Power of Attorney
Straight forward, very efficient and very professional
Lawyer named in this review: Jemma O'Connor
Was this review helpful? Yes
Clear, swift and friendly service.
Thomson and Bancks were recommended to me by a friend. I approached them to draft and finalise a Will for me - and I can't fault the service. Jemma has been so patient, clear and friendly; the process has been very easy; and I felt that my circumstances and requests were very much considered and met throughout. I was also very grateful for how clearly the cost of the service was set out for me; there were no hidden surprises. All in all, I'm a very happy client.
Lawyer named in this review: Jemma O'Connor
A representative from Thomson & Bancks responded to this review on 05 September, 2024
Thank you, Susan, for your wonderful feedback. We're pleased to hear that you had such a positive experience with Jemma and our team. Ensuring clarity, patience, and transparency throughout the process is very important to us, and we're glad to know that we met your expectations.
Was this review helpful? Yes
New Will
Everything was explained in a simple way, very efficient.
A few corrections needed in the draft which related to a persons name, changed correctly.
Easy communication throughout.
Lawyer named in this review: Jemma O'Connor
Jemma O'Connor from Thomson & Bancks responded to this review on 14 August, 2024
Paul, thank you for your positive review. We aim to provide a professional service whilst making matters as straightforward as possible for our clients. We are glad that you would use our firm again.
Was this review helpful? Yes
Jemma
Very professional, efficient, friendly, first class service, great!
Lawyer named in this review: Jemma O'Connor
Jemma O'Connor from Thomson & Bancks responded to this review on 05 August, 2024
We are very pleased to hear that our Jemma was able to provide you with such a first class service. Thank you for providing such a positive review.
Was this review helpful? Yes
Wills and Powers of Attorney
The process was efficient with excellent communication and a high level of professional knowledge. A pleasure to deal with.
Lawyer named in this review: Jemma O'Connor
Jemma O'Connor from Thomson & Bancks responded to this review on 05 August, 2024
Thank you for your positive feedback regarding our services. We are pleased to hear that you found our Jemma to be professional, friendly, and efficient during your Will and Power of Attorney matter. We pride ourselves in being able to deliver clear and practical advice and appreciate your kind words.
Was this review helpful? Yes
Lasting Power of Attorney
Went well and would recommend
Lawyer named in this review: Jemma O'Connor
A representative from Thomson & Bancks responded to this review on 23 July, 2024
Dear George, Thank you for your feedback. We’re glad everything went well and appreciate your recommendation. Best regards, Thomson & Bancks
Was this review helpful? Yes
Will
Professional , friendly and efficient,
Very happy with the services .
Lawyer named in this review: Jemma O'Connor
A representative from Thomson & Bancks responded to this review on 28 June, 2024
Dear Glynis, Thank you for your positive feedback regarding our services. We are pleased to hear that you found our Jemma to be professional, friendly, and efficient during your Wills matter. We appreciate your kind words.
Was this review helpful? Yes