We had an urgent matter that needed legal support, Trethowans let us down really badly. They did absolutely none of what they promised to do. There was no contact from them, despite several emails and phone calls asking for an update. With only ONE day until the deadline, they finally responded and sent the letter that they were meant to send three weeks previously. The stress this caused us was unbelievable, with the threat of losing our business. When we put in a official complaint, their excuse was that the delay was a caused by a 'third party'. As there was no 'third party' involved this excuse was absolute rubbish! They did however write off their fee 'as a gesture of goodwill' which in our eyes shows their guilt without actually admitting it. AVOID these solicitors. They are a waste of time!!