Client Care Lead at Britton And Time Solicitors

Roslynne Tighy

Client Care Lead

Great customer service is built on a foundation of empathy and understanding; that’s why I believe that it’s important to provide every client with a service that is tailored and built just for them. Going above and beyond for our clients, especially when they could be dealing with the toughest of times, is my top priority.

39 Church Road, Hove, East Sussex, BN3 2BE

Licensed for 1 years

Practice Areas

Consumer

5.0/5 2 Client Reviews 2
2 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    2
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate

Reviews collected on

Gareth
Gareth Added 1 year ago Report to admin
Collected whilst working at Britton and Time Solicitors
July 10, 2023
Collected on
20230710110928

Gareth

5

I had an issue and contacted this company. During the call I was advised a member of staff would 'get back to me' on the next working day. I thought 'here we go' with the fob off line you often get. Today (Monday) I did receive a call and I must say the young lady dealing with the call was helpful and offered positive advice. My dealings with this business, although short, clearly demonstrated a positive and good business ethic. Thank You.

Lawyer named in this review: Roslynne Tighy

A representative from Britton and Time Solicitors responded to this review on 28 September, 2023

Dear Gareth Morris, Thank you for taking the time to leave us a 5-star review. We genuinely appreciate your feedback and are pleased to hear that we could meet your expectations, especially regarding timely and helpful communication. At Britton and Time Solicitors, we understand the importance of trust and promptness, and we're delighted to know our team upheld those values during your experience. We always strive to demonstrate a strong business ethic, and it's rewarding to know that this resonated with you, even in our brief interaction. Please know that we're here to assist you further whenever you need. Thank you for choosing Britton and Time Solicitors. Warm regards, Britton and Time Solicitors

Was this review helpful? Yes

Joseph
Joseph Added 2 years ago Report to admin
Collected whilst working at Britton and Time Solicitors
May 21, 2022
Collected on
20220521191834

Joseph

5

I called up to inquire about a particular issue, I was thoroughly impressed by the customer service I received, I spoke to someone called Ros she was so friendly and helpful!

Lawyer named in this review: Roslynne Tighy

A representative from Britton and Time Solicitors responded to this review on 28 July, 2022

Dear Joseph, Thank you for your 5-star review and I am pleased that we could help you. I will pass your feedback on to the team (and Ros) who will no doubt be thrilled that they received a good review on goggle. We use reviews as part of our customer service monitoring and your feedback will help us to ensure we offer a five star service at all times. If there is anything else that we can do to help in future, please just let us know and we would be happy to assist. Yours sincerely, Paul Britton

Was this review helpful? Yes

About Roslynne Tighy

Great customer service is built on a foundation of empathy and understanding; that’s why I believe that it’s important to provide every client with a service that is tailored and built just for them. Going above and beyond for our clients, especially when they could be dealing with the toughest of times, is my top priority.

Languages Spoken: English

Contact Roslynne Tighy

Address

Britton And Time Solicitors

39 Church Road

Hove

East Sussex

BN3 2BE



Phone 0203 0075500

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Client Care Executive

Britton and Time Solicitors

?-present