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Mark
Would like to thank Lucy and the team for a job well done .
Had a few ups and downs as buyer pulled out and then Canterbury council computers hacked.
But we got over the hill and completed .
Very helpful and kept us in the loop the whole way through
Nothing was to much trouble.
Again a big thank you for all your hard work .
Mr Gosbee
A representative from Martin Tolhurst Partnership LLP responded to this review on 26 April, 2024
What a great review- thank you so much for taking the time to leave your feedback for us! Your comments are really appreciated by everyone at Martin Tolhurst. Ilaria Online Team
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Conveyancing
Lucy dealt with everything promptly, smoothly and professionally. Communications were excellent and we were kept informed at all stages. All our questions were answered quickly and in the right level of detail. Every effort was made to make it a stress-free experience, which was much appreciated. No hesitation in recommending, thank you for all your work on our behalf.
Lawyer named in this review: Lucy Nelson
A representative from Martin Tolhurst Partnership LLP responded to this review on 05 September, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Kind regards, Ilaria Online Team
Was this review helpful? Yes
Sale and Purchase Conveyancing
My experience was one of efficient and professional contact. Queries were dealt with in a timely manner and information and communication was good.
Lawyer named in this review: Lucy Nelson
A representative from Martin Tolhurst Partnership LLP responded to this review on 25 July, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Kind regards, Ilaria Online Team
Was this review helpful? Yes
Speedy and efficient service
Lucy Nelson from Martin Tolhurst did a fabulous job with our recent house purchase. Every email we sent was responded to really quickly and exchange and completion went smoothly. The tracker system online is also very good to track progress. Highly recommend.
Lawyer named in this review: Lucy Nelson
A representative from Martin Tolhurst Partnership LLP responded to this review on 09 August, 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your positive experience with us. We hope to work with you again in the future. Thank you again. Best Wishes, Clio Martin Tolhurst Solicitors Online Team
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Thanks for all your help during a stressful time selling my house
My solicitor for kind and extremely helpful during the process of selling my house.
Lawyer named in this review: Lucy Nelson
A representative from Martin Tolhurst Partnership LLP responded to this review on 29 June, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Willowswell
Really happy with the service from Lucy and Martin Tolhurst, good communication and help throughout the process.
Lawyer named in this review: Lucy Nelson
A representative from Martin Tolhurst Partnership LLP responded to this review on 22 December, 2020
We are delighted that you were pleased with the service we provided on your matter. We hope we can act for you again in the future.
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Lucy Nelson is an asset to Martin Tolhurst
If you are buying in Medway or Gravesend I would highly recommend using Lucy Nelson for her outstanding work ethic and patience in steadily steering my sale to complete in the midst of a pandemic. I never needed to chase for an update I was always made aware of the situation as soon as it occurs. Thank you for your help.
Lawyer named in this review: Lucy Nelson
A representative from Martin Tolhurst Partnership LLP responded to this review on 11 November, 2020
Thank you for the great review. We are delighted that you were pleased with the service we provided on your matter. We hope we can act for you again in the future.
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House sale
Dealt with our house sale very well. Good communication. Always responded quickly to emails and when conveyancer was on holiday, redirected to another person who knew what was going on!
Lawyer named in this review: Lucy Nelson
A representative from Martin Tolhurst Partnership LLP responded to this review on 19 October, 2020
What a great review - thank you so much! Your comments are really appreciated by everyone at Martin Tolhurst.
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Sale of my house
Lucy my solicitor was professional & responded quickly to my emails & calls. My sale had a ‘issue’ with convenants & my buyers solicitors were poor in dealing with this. Lucy was on leave, a partner stood in & the situation was very stressful to say the least- I was disappointed I didn’t receive the support I felt was needed - things got tied up in legal jargon & I felt unsupported.
Situation was resolved & Lucy ensured exchange & completion happened smoothly.
Lawyer named in this review: Lucy Nelson
A representative from Martin Tolhurst Partnership LLP responded to this review on 14 October, 2020
Thank you for taking the time to review our service. Your comments will be passed onto the staff who assisted you and are greatly appreciated.
Was this review helpful? Yes