Conveyancing Executive at Hatch Brenner LLP
Lizzy Phillips
Conveyancing Executive
I joined the Hatch Brenner property team in 2017 as a Legal Secretary and worked my way up the ladder to my current role as a Conveyancing Executive after gaining experience and training across a wide range of residential property transactions. I have been in my current role as a Conveyancing Executive since 2021. I have enjoyed working directly with clients both locally and across England and Wales, to ensure that they have as stress free as possible transaction. I am currently working towards my CILEX qualification in order to become a Chartered Legal Executive. My work includes dealing with Property Sales and Purchases, Leasehold Sales and Purchases, New Build Purchases, Transfer of Equity, Assents, Re-mortgages, Retirement Properties, Auction Sales and Purchases and Shared Equity transactions.
4 Theatre Street, Norwich, NR2 1QY
Licensed for 1 years
Practice Areas
Housing & Property
- Housing & Property 100%
5 Client Reviews
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
About Lizzy Phillips
I joined the Hatch Brenner property team in 2017 as a Legal Secretary and worked my way up the ladder to my current role as a Conveyancing Executive after gaining experience and training across a wide range of residential property transactions. I have been in my current role as a Conveyancing Executive since 2021. I have enjoyed working directly with clients both locally and across England and Wales, to ensure that they have as stress free as possible transaction. I am currently working towards my CILEX qualification in order to become a Chartered Legal Executive. My work includes dealing with Property Sales and Purchases, Leasehold Sales and Purchases, New Build Purchases, Transfer of Equity, Assents, Re-mortgages, Retirement Properties, Auction Sales and Purchases and Shared Equity transactions.
Languages Spoken: English
Contact Lizzy Phillips
Resume
WORK EXPERIENCE
Title
Name
Duration
Conveyancing Executive
Hatch Brenner LLP
?-present
Poor experience overall.
From the start to the end I felt I had to continually be on the case of the solicitors. From my case manager going on leave and no one taking over the case to paperwork being dropped off and not handed to the relevant parties the whole experience left a lot to be desired.
Hatch brenner have been the family solicitors for years going back three generations now and we have all agreed we will find someone else to use. You were aware of the situation, my partner was in hospital going through chemo and still I had to phone most days to get the most basic jobs done. The final job was to transfer the money over to my account and even that was late and resulted in me having to phone twice to get it sorted.
While the staff were always polite and the reception team helpful it still does not make up for the sale dragging and a poor overall service. I think perhaps you need to look at the way cases are handled and implicate some sort of system to prevent cases and tasks being forgotten.
Lawyer named in this review: Lizzy Phillips
A representative from Hatch Brenner LLP responded to this review on 28 November, 2024
We have received your concerns and would be happy to discuss this with you directly. Please feel free to reach out to the Head of Department at your convenience to address this further.
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Many thanks Lizzie
Lizzy was very helpful and efficient
Lawyer named in this review: Lizzy Phillips
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Good service
Good professional service
Lawyer named in this review: Lizzy Phillips
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Outstanding
Outstanding and professional in every aspect
Lawyer named in this review: Lizzy Phillips
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Thanks
Very courteous.
Lawyer named in this review: Lizzy Phillips
Was this review helpful? Yes