Solicitor at Cla Trust&legacy Planning Limited

Helen Downes

Solicitor - Solicitor

SRA ID: 28485

Helen qualified as a solicitor in 1997. She has spent her career working in Cardiff, latterly as a partner and Head of Private Client at one of the large city firms. Helen has gained a sterling reputation for dealing with complex tax, trust and estate planning issues on behalf of high net worth individuals and, at the same time, never losing the human touch. In November 2016, her vision of a boutique private client law firm where understanding clients' needs, being friendly and approachable and ensuring high standards of work at all times was realised in CLA Trust & Legacy Planning. Helen and her team are 100% committed to this ethos.

Telynfa, Main Road, Gwaelod-Y-Garth, CF15 9HJ

Licensed for 27 years

Practice Areas

Wills, Trusts & Probate

5.0/5 3 Client Reviews 3
  • Wills, Trusts & Probate 100%
3 Client Reviews

5.0/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    3
  • Very Good
    0
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
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Tony
Verified Tony Added 5 months ago Report to admin
Collected whilst working at Cla Trust&legacy Planning Limited
June 18, 2024 20240618121036

I would not hesitate to recommend

5

Friendly, personable, service. My requirements were a little out of the ordinary, but Helen dealt with them without a problem.

Lawyer named in this review: Helen Downes

A representative from Cla Trust&legacy Planning Limited responded to this review on 18 June, 2024

Thank you so much for your kind words. We are very pleased to have been able to help and are glad you have been satisfied with the services provided. If we can ever be any of any further assistance please get in touch. Best Wishes. CLA Trust & Legacy Planning

Was this review helpful? Yes

Damien
Verified Damien Added 1 year ago Report to admin
Collected whilst working at Cla Trust&legacy Planning Limited
May 06, 2023 20230506173403

Excellent Work

5

Helen was excellent. First class sorting out probate for us. Could call her anytime to answer any questions. Very friendly and would definitely recommend and use her again in the future.

Lawyer named in this review: Helen Downes

A representative from Cla Trust&legacy Planning Limited responded to this review on 23 May, 2023

Hi Damien Thank you for your five star review. We do appreciate the positive feedback and are pleased to hear you would be happy to recommend us. We look forward to working with you in the future!

Was this review helpful? Yes

Heather
Verified Heather Added 1 year ago Report to admin
Collected whilst working at Cla Trust&legacy Planning Limited
March 31, 2023 20230331230336

Clear, kind and competent communication and support

5

The outstanding quality of my experience with CLA was the ease and immediacy of communication. My mother, aged 93, became very frail and I needed a Power of Attorney to manage her affairs. I rang several firms of solicitors, all of whom kept me on hold or promised to ring back. On phoning Cla I was speaking to Helen Downes within a minute after dialling the number.

To complete the application, Helen visited my mother in hospital and at a nursing home. Helen's kindness and sensitivity in ensuring that my mother understood what was involved, were beyond praise.

Over the 4-5 months it has taken from application to registration of the Power of Attorney, the same high standard of kind, careful and prompt communication has been maintained.





Lawyer named in this review: Helen Downes

A representative from Cla Trust&legacy Planning Limited responded to this review on 28 April, 2023

Thank you so much for taking the time to post such a positive review. We are grateful for your kind words and are delighted that you have been happy with the service provided. If we can be of any further help in the future please do let us know. Kindest regards. CLA Trust & Legacy Planning

Was this review helpful? Yes

About Helen Downes

Helen qualified as a solicitor in 1997. She has spent her career working in Cardiff, latterly as a partner and Head of Private Client at one of the large city firms. Helen has gained a sterling reputation for dealing with complex tax, trust and estate planning issues on behalf of high net worth individuals and, at the same time, never losing the human touch. In November 2016, her vision of a boutique private client law firm where understanding clients' needs, being friendly and approachable and ensuring high standards of work at all times was realised in CLA Trust & Legacy Planning. Helen and her team are 100% committed to this ethos.

Languages Spoken: English

Contact Helen Downes

Address

Cla Trust&legacy Planning Limited

Telynfa

Main Road

Gwaelod-Y-Garth

CF15 9HJ



Phone 029 2081 3624

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Solicitor

Cla Trust&legacy Planning Limited

07-12-2022-present