Senior Case Manager at Farley Dwek Solicitors Limited
Ruth Pople
Senior Case Manager
Ruth Pople is an employee with Farley Dwek Solicitors Limited. They are an experienced employee who is able to assist you working as a Senior Case Manager
1 Universal Square, Devonshire Street North, Manchester, M12 6JH
Licensed for 2 years
Practice Areas
Consumer
- Consumer 100%
12 Client Reviews
Overall experience
- Value For Money
- Approachability
About Ruth Pople
Ruth Pople is an employee with Farley Dwek Solicitors Limited. They are an experienced employee who is able to assist you working as a Senior Case Manager
Languages Spoken: English
Contact Ruth Pople
Address
Farley Dwek Solicitors Limited
1 Universal Square
Devonshire Street North
Manchester
M12 6JH
Phone 0161 272 5222
WebsiteResume
WORK EXPERIENCE
Title
Name
Duration
Senior Case Manager
Farley Dwek Solicitors Limited
?-present
Honest, straight-talking, knowledgeable solicitors
I contacted Farley Dwek via their online 'contact us' form regarding my father's eligibility for NHS continuing care. I knew they were experts in the field and I had already paid for and downloaded their excellent guide on the subject. Despite the fact that it became quickly obvious that there was no case for them in this instance, Ruth still gave me close to an hour of her time and was compassionate, extremely knowledgeable and also willing to give me an honest, off-the-cuff appraisal of our situation and chances of receiving funding. I am very grateful that I encountered such expertise and integrity at a sensitive and difficult time, and would not hesitate to recommend them to others.
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 13 September, 2024
Dear Katherine, we are pleased you got in contact with us at this difficult and challenging time, and that we were able to spend time with you appraising your father's situation and give you our frank and honest opinion as to his chances of securing CHC funding. As solicitors, it is in our DNA to act with honesty and integrity at all times and to advise in our ciient's best interests. As such, even though we couldn't assist you, your positive feedback means so much to us and our team and is really appreciated. Please do get in touch again if we can be of any further assistance. Kind regards, Farley Dwek Solicitors.
Was this review helpful? Yes
NHS CHC Appeal Success
When a loved one has dementia there is a lot to cope with delivering their care. The team at Farley Dwek were totally professional in challenging an incorrect NHS CHC funding decision. We are so grateful.
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 19 July, 2024
Dear Client, thank you for your positive feedback, which is very much appreciated. It has been our pleasure to support you and your family, and write to thank you for your instructions. Kind regards, Farley Dwek Solicitors.
Was this review helpful? Yes
Appeal
From first contact with the managing partner Andrew Farley and Ruth Pople,
Senior Case Manager , Farleydwek appeared to be a very well organised
Law firm.
The staff is very professional and takes all the time to explain
sometimes complicated situations .
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 15 May, 2024
Dear Hans, thank you for your review of our professional services and your positive feedback, which is sincerely appreciated. CHC is complicated and we feel it is very important that our clients understand the process and the value we add. We are pleased to have been able to support your claim for CHC funding and obtaining a successful outcome. Kind regards, Farley Dwek Solicitors
Was this review helpful? Yes
Appeal for rejected retrospective CHC
I applied for retrospective CHC funding after my relative passed away and managed some success on my own. However I was rejected by the ICB for a significant amount of time for which I thought my relative should have been eligible. I contacted Farley Dwek and found them to be very helpful. They gave me succinct and clear advice so that I was fully aware of my options. I chose to engage them for my appeal and, even though it took a long time through the ICB dragging their heels, Farley Dwek were always in contact with me so that I constantly knew where things were up to. I cannot praise them highly enough.
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 08 November, 2023
Dear Yvonne, thank you so much for taking the time to post your kind comments about our services. We strive to provide a high quality service, working closely with our clients and keeping them regularly informed, in a timely manner, as their appeal progresses. We are so pleased that you chose to instruct us at this important appeal stage and that we were able to deliver a successful outcome for your relative. Best wishes, Farley Dwek Solicitors
Was this review helpful? Yes
Excellent, helpful and Professional
We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Then the subsequent follow up and all our contacts with the FD solicitor/case manager were superb. Really helpful. Eventually we got a very good result which was entirely the result of FD's work. Definitely recommended.
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 13 October, 2023
Dear Rob, thank you for your fantastic review of our professional services which is most appreciated and makes our work so rewarding. It was a pleasure to help you succeed in your CHC appeal. We shall ensure that all those who were involved in assisting you are aware of your kind comments. If we can be of any further assistance, please do get in touch. Best wishes, Farley Dwek Solicitors
Was this review helpful? Yes
Excellent, professional advice
We asked for initial advice about my
Mum’s CHC appeal. Ruth, our solicitor, was excellent. She was very professional and really knew her stuff. She talked us through each of the domains and gave us a lot of advice on what to add in and what to expect. Ruth gave us her honest opinion which was exactly what we wanted.
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 11 October, 2023
Dear Client. Thank you for your review. We appreciate your feedback and first-hand testimony of Ruth's expertise and knowledge in this complex area of CHC funding. We shall ensure Ruth sees your kind comments. Please do not hesitate to contact us or Ruth again if we can be of any further assistance. Kind Regards, Farley Dwek Solicitors
Was this review helpful? Yes
Support with CHC process
We have been on a three year journey with the opaque and frustrating CHC funding process, which has ultimately been successful. As a family we have had the invaluable support of Ruth Pople who is, as well as being knowledgeable and professional extremely approachable also prompt and efficient. We can not hesitate to recommend Ruth if you are in need. We are very grateful to Ruth and all the team at Farley Dwek.
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 09 August, 2023
Dear Carolyn, thank you for adding your review and kind recommendation, which is much appreciated. Ruth has a wealth of experience in CHC matters and we shall certainly pass your wonderful comments on to her. We are delighted that Ruth's professional approach and tenacity to seek justice has resulted in a successful outcome for your family. Kind regards, Farley Dwek Solicitors
Was this review helpful? Yes
Level of service
Found all the staff dealt with our case with complete empathy during what has been a difficult time for the family and we would like to thank everyone at Farley Dwek who have been involved in the proceedings
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 24 July, 2023
Dear Eileen, thank you for your review. We appreciate your positive feedback which we shall certainly pass on to all those involved in your CHC funding claim. We were pleased to support you with our professional and personable services throughout this difficult time. With all best wishes, Farley Dwek Solicitors.
Was this review helpful? Yes
Successful Appeal;
As a dementia carer for many years, Farley Dwek have been "life savers" for navigating the complex procedures for eligibility for Continuing Healthcare. Their expertise in our Appeal was second to none. I had confidence that they would not be proceeding with our Appeal unless it was beneficial to them and us. I do think advertising their skills and making people/carers more aware that they are no win/no fee specialists would encourage more carers to seek their advice. If an Appeal is successful, it is funds returned to the families and well worth the wait Not only have they been successful for us, they were excellent in their respect for their clients. I would never hesitate to recommend Farley Dwek to anyone needing the initial Assessment for this funding, any advice and Appeals.
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Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 21 January, 2023
Dear Rosie, thank you for your amazing review and recommendation, which is much appreciated. Ruth and all our expert team of CHC specialists take great care and pride in supporting families through the complex CHC assessment and appeal process. Thank you for placing your confidence in us to represent you and deliver this successful outcome. Kind regards, Farley Dwek Solicitors
Was this review helpful? Yes
Passionate,Professional Thorough Friendly service
I had never heard of your firm before but a friend also a solicitor had and had said you were good at what you did.
I was lucky to get Ruth Pople.
I needed an appeal for CHC for my brother David who has complex needs.He is paraplegic after a spinal injury,
He has learning disabilities and Autism He does not have mental capacity.
Initially he was denied CHC .
An assessment was carried out by a nurse who didn't think we had any chance at winning Fortunately for us Ruth thought there was a possibility for David to win the appeal and if he didn't then would take it further if that was what I wanted.
Due to Covid and a backlog of CHC appeals we waited and waited but then Ruth gave me the good news that David had won the appeal and would now get full CHC funding October 2022
Lawyer named in this review: Ruth Pople
A representative from Farley Dwek Solicitors Limited responded to this review on 02 November, 2022
Dear Julie, Thank you so much for this positive review. We are very thankful for the kind words you have said about Ruth! We know that she, too, is delighted with this fantastic outcome. Please do not hesitate to contact us should you require any further assistance in the future. Kind regards. Farley Dwek Solicitors
Was this review helpful? Yes