Jenni Richards
Sale Property Lawyer
Jenni has been with us since 1996. Before, Jenni worked for a building firm, working closely with clients. She then joined us as an audio typist in the Conveyancing department. Jenni then enrolled on a conveyancing course and was promoted to a Sale Property Lawyer. In her spare time, Jenni really enjoys crafts, especially cross-stitching.
Sands Court, Grove Road, SL6 1LW
They are an experienced Sale Property Lawyer who is able to assist you
Practice Areas
Housing & Property
- Housing & Property 100%
12 Client Reviews
Overall experience
- Value For Money
- Approachability
About Jenni Richards
Jenni has been with us since 1996. Before, Jenni worked for a building firm, working closely with clients. She then joined us as an audio typist in the Conveyancing department. Jenni then enrolled on a conveyancing course and was promoted to a Sale Property Lawyer. In her spare time, Jenni really enjoys crafts, especially cross-stitching.
Languages Spoken: English
Contact Jenni Richards
Resume
WORK EXPERIENCE
Title
Name
Duration
Sale Property Lawyer
Proddow Mackay (conveyancing) Limited
?-present
Selling and buying
Selling and buying was very stressful and complicated at times but Jenni, Sam Bimpe were on hand to support and assist with any questions I had. It takes time which I understood and I had clear and thorough reports, communication and guidance throughout. Thank you ladies! Will be recommending to all my friends.
Lawyer named in this review: Jenni Richards
Was this review helpful? Yes
Excellent service
I found my solicitor at Proddow Mackay proactive and very helpful under difficult circumstances.
Lawyer named in this review: Jenni Richards
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 30 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Conveyancing
Everyone very helpful and easy to work with. Everything went through smoothly and efficiently. Jenni Richards in particular was extremely helpful.
Lawyer named in this review: Jenni Richards
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 30 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Good conveyancing experience
The process was generally smooth, although there were a few requests from more junior staff that either duplicated information, or when sent was not clear that it had been received
Lawyer named in this review: Jenni Richards
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 09 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Dreadful conveyancing experience
From the very start communication was nonexistent with us, our estate agent, the rest of the chain, and our purchaser solicitor. We had to constantly chase for updates. A prime example was when we chased our solicitor after 5 weeks of waiting for an answer to a raised query, our solicitor refused to resolve the matter, told us to sort it out ourselves! We were forced to ask the buyer solicitor to answer their own query!
On completion day our estate agent told us the chain was moving and that the purchaser money had gone to Proddow Mackay at 1.30. At 3.45 we had to phone to to find out why we had not received our money as the Proddow Mackay office closed at 4pm when all phone lines went to voicemail as we had heard nothing. We then had to wait 4 days after completion before finally receiving our money with constant chasing.
Lawyer named in this review: Jenni Richards
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 10 October, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
Overall a good experience
Although we felt the need to email or phone on several occasions in order to get up-dates on the process, our sale was handled professionally overall. E-mails were, however, responded to promptly and calls were always picked up or returned the same day. Overall a not unpleasant experience. We will use them again.
Lawyer named in this review: Jenni Richards
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 10 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Good experience
This is the second time I’ve used Proddow Mackay services. I’m still glad I used them, they’re very thorough, both this time and during the last occasion. I did have issues initially on this instruction, but it was all sorted and dealt with promptly.
Lawyer named in this review: Jenni Richards
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 10 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
No fuss, helpful and patient
What seemed a simple conveyance of a retirement flat became bogged down in the approvals of the housing association…our solicitor handled all with patience and persistence.
Lawyer named in this review: Jenni Richards
A representative from Proddow Mackay (conveyancing) Limited responded to this review on 10 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Job well done.
What should have been straightforward conveyancing wasn't, due to the buyers side, and the team made every effort to keep communications open until completion.
Lawyer named in this review: Jenni Richards
Was this review helpful? Yes
Responsive and helpful
Proddow Mackay answered my queries promptly and always kept me informed about what was happening. At a reasonable price.
Lawyer named in this review: Jenni Richards
Was this review helpful? Yes