Emma Victoria Ashton's experience...
Emma Coathup has been absolutely amazing with us. Guiding us every step of the way and always quick to get back to us. We are very pleased with the service we received and will be using BLJ again.
A representative from Bell Lamb & Joynson responded to this review on 21 January, 2025
Hi Emma. Thank you so much for your kind words! We're thrilled to hear that Emma provided such great support throughout your journey. We'll be sure to pass on your feedback to her. It's wonderful to know you're pleased with the service, and we look forward to working with you again in the future.
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Fantastic
Gemma took up our house purchase after another purchase fell through and we had to move quickly. Gemma took us through the process amazingly fast and kept us informed continuously. Can't praise Gemma enough for the fantastic service.
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 27 January, 2025
Thank you, Paul. We are thrilled to hear that Gemma and Emma could assist swiftly with your house purchase and provide fantastic service. Your kind words mean a lot to us.
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Excellent service!
This was our first time selling a property and the service we received from both Emma and Gemma was absolutely amazing. They always got back to us either instantly or within the same day, we never had to chase them. They were also very supportive in answering all our questions. I can’t fault their work ethic and we will be using them again in the near future.
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 27 January, 2025
Hi Emma. Thank you so much for your wonderful feedback! We’re thrilled to hear that both Emma and Gemma provided such outstanding service during your first property sale. It’s great to know that their prompt responses and support made the process easier for you. Your kind words about their work ethic mean a lot to us, and we’re delighted to have earned your trust. We look forward to working with you again in the near future!
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Brilliant job
Had excellent service from Gemma Scholes and her team. Couldn't have asked for more.
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 21 January, 2025
Hi Colin. Thank you for your kind words! We’re so pleased to hear that you received excellent service from Gemma Scholes and her team. Your satisfaction is incredibly important to us, and we’re glad we could assist you so effectively
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Property sale
Gemma was great and kept me informed throughout the process.
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 10 January, 2025
Thank you for your feedback, Mark! We're pleased to hear Gemma and Emma kept you well-informed throughout the Property process. Your satisfaction is our priority, and we’re always here to help.
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Excellent service
I can’t thank Gemma enough for the conveyancing she completed for me. It was so fast and efficient, I was in the property a few weeks after I found it!
Thank you so much Gemma x
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 08 January, 2025
Thank you, Laura, for your fantastic review. We're so pleased to hear that Emma and Gemma's service was fast and efficient, helping you settle into your new property quickly. We truly appreciate your kind words.
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Brilliant
Really quick and easy. Gemma and Emma kept me informed every step of the way with much appreciated professional advice.
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 09 January, 2025
Thank you for your feedback, Carol. We're glad Gemma and Emma made the process smooth and kept you well-informed throughout. Your appreciation means a lot.
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Conveyance
My fabulous conveyancing solicitor Gemma provided an outstanding level of service and went beyond the call of duty to support me whilst managing what ended up being a pretty drawn out and problematic conveyancing process. The prompt communication from both Gemma and her assistant Emma was indeed excellent, they made me feel confident, they were readily available and kept me well informed at every stage. I am so grateful for their friendly professionalism and helpfulness and would have no hesitation in recommending them to my family and friends. Together they make a great team. Once again thank you for all your support.
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 08 January, 2025
Thank you for your kind and thoughtful review. We’re so glad to hear that Gemma and Emma were able to provide such excellent support throughout your conveyancing process, especially during a challenging and drawn-out time. Their prompt communication and professionalism are truly valued, and we’re delighted to know that they made you feel confident and well-informed at every step. Your recommendation means a great deal to us, and we’re grateful for the opportunity to assist you. If you ever need help again in the future, we’ll be here to support you.
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A quick turnaround at the last minute!
The sellers solicitor really dragged the process out and fortunately Gemma and Emma were able to respond quickly to make sure we completed on time. A great team.
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 21 November, 2024
Thank you for your review, Karen. We're glad Gemma and Emma's quick responses ensured everything was completed on time despite the challenges.
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Excellent
Very professional
Kept me updated all the way
Would definitely use these again
Thanks Gemma
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 13 November, 2024
Thank you for your great feedback Sean. We are glad Gemma provided such a professional service and kept you informed. We wish you all the best.
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Excellent
After an initial fumble in the app from the admin team in not realising that I had actually accepted the quote for conveyancing, I have nothing but praise for my final team of Gemma and Emma. I was in a chain with family, and the reassurance I had knowing that my solicitors were not only on the ball with my own sake and purchase but also able to provide updates that would also support my elderly parents in making sure that their far less efficient solicitors were also in step was immense. As we neared completion, Gemma and Emma's updates were clear, efficient and supportive, and on the day itself, when it was looking like we might not be able to complete on the day and I was battling removals companies not arriving, I had complete faith that Gemma was doing all she could to make sure that our link in the chain was ready to go. Beyond this, though, she was looking at how she could ensure that the rest of the chain could also move forward, and presented me with all the options, and understood my prioritiy in getting my parents safely sorted with their purchase ahead of my own. To have such a human attitude throughout a lengthy legal process you're not familiar with was reassurance to an entire extended family and deserves recognition beyond the usual pat on the back. Thank you so much.
Lawyer named in this review: Gemma Scholes
A representative from Bell Lamb & Joynson responded to this review on 08 November, 2024
Thank you so much for your thoughtful and detailed feedback. We’re so glad to hear that Gemma and Emma provided you with the support and reassurance you needed, not just for your own sale, but also in coordinating with your parents’ solicitors. It’s wonderful to know that their dedication and human approach made such a positive impact during the conveyancing process. We truly appreciate your trust in our team and are grateful for your recognition of their efforts. Thank you once again for your kind words.
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