Associate - Chartered Legal Executive at Lyons Bowe
Rachel Harper
Associate - Chartered Legal Executive
Rachel joined Lyons Bowe in July 2023 to assist our busy Property team. Rachel is a Fellow Chartered Legal Executive with over 25 years experience of working within the legal profession.
319 Wells Road, Bristol, BS4 2QD
Licensed for 1 years
Practice Areas
Housing & Property
- Housing & Property 100%
8 Client Reviews
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
About Rachel Harper
Rachel joined Lyons Bowe in July 2023 to assist our busy Property team. Rachel is a Fellow Chartered Legal Executive with over 25 years experience of working within the legal profession.
Languages Spoken: English
Contact Rachel Harper
Resume
WORK EXPERIENCE
Title
Name
Duration
Associate - Chartered Legal Executive
Lyons Bowe
?-present
One star is too many!
Horrendous! The worst communication I’ve ever experienced, you get moved from one person to another dependant on the stage of the sale so no continuity, and if you run into problems with others in the chain this firm do absolutely nothing to support you or help move things along, questions are consistently ignored, when discussing poor communication with the CEO he was the most patronising man I’ve ever spoken to in my life, he told me that he encourages his staff not to reply to emails because they have better things to do than spend time placating clients, and he reprimanded me for referring to myself as a paying customer because ‘we are providing you with a legal service not a product’ absolutely would never ever touch this firm again, they don’t deserve the money they’ve had from us.
Lawyer named in this review: Rachel Harper
Was this review helpful? Yes
Five star house sale
Answered all our queries efficiently and very professionally.
Lawyer named in this review: Rachel Harper
A representative from Lyons Bowe responded to this review on 21 August, 2024
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Was this review helpful? Yes
Definitely recommend
Lyons Bowe have been great with communication, very friendly and very helpful with all questions we have had. They have been prompt with responses and progressing our case
Lawyer named in this review: Rachel Harper
A representative from Lyons Bowe responded to this review on 17 July, 2024
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Was this review helpful? Yes
Rachel Harper was Amazing!
The solicitors and support team were fantastic. Very organised and well run. I have had a great experience selling my house and going to use them again in future for purchasing my next one. Even though I never met Rachel, I felt the service was personal and her communication was fantastic throughout the very long process!
Lawyer named in this review: Rachel Harper
A representative from Lyons Bowe responded to this review on 01 May, 2024
WOW! thank you for your 5* review! We have passed your wonderful review onto Rachel and the team. Your feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you with regards to your purchase. Don't forget that as an existing client you qualify for a 25% discount on all our other services as well, such as making a Will and LPAs!
Was this review helpful? Yes
Home Purchase
I hired Lyons Bowe to support my home purchase. They have a lovely app that shows your progress, but we could never meet our solicitor face to face as she worked from home.
We didn’t appreciate having a different person for each step of the process, as it lead to several errors due to missed information from one person to another.
In the end it all worked out, and they did make an effort to make up for errors made, so I would trust them again.
Lawyer named in this review: Rachel Harper
Was this review helpful? Yes
Professional service
In spite of delays (not due to our solicitors) the team at Lyons Bowe did their best to make the conveyancing process as least stressful as possible. Holly got the ball rolling for us. Rachel explained clearly what was involved and provided us with detailed information. Jess was very efficient and always polite.
Lawyer named in this review: Rachel Harper
Was this review helpful? Yes
Conveying
So far we are very pleased with the swiftness and level of contact received by the team.
Lawyer named in this review: Rachel Harper
A representative from Lyons Bowe responded to this review on 29 November, 2023
Thank you for taking the time to us your feedback. It is much appreciated.
Was this review helpful? Yes
Very good customer service
Answered all my questions quickly was very helpful
Lawyer named in this review: Rachel Harper
A representative from Lyons Bowe responded to this review on 29 August, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes