SJ
Collected on:
Slow, a bit of a weird experience.
This review is for a different branch.
Our experience with the Droitwich branch was pretty awful. Granted this was 2021, and a lot of people were moving, but I really do feel that I was overly patient.
The solicitors were pleasant enough but never really seemed to know what was going on, and unbelievably slow. The chain collapsed on the day of moving, due to a pedant further up the chain, with us and all our furniture outside the house we were buying, because they insisted on waiting until the last minute to exchange contracts. We were thus advised that there was no legal recourse for the upheaval, even though we had to put our belongings in storage, and were even told that the presence of the removal van was intimidating the homeowner, who they seemed, quite bizarrely, to have a lot of empathy with, explaining to me at great length about this poor person and their woes, that seemed no worse than ours, even though it was US paying their fee. Luckily, the homeowner appeared to take pity and allowed us to move into the house a day later. ( It transpired however that this was likely because they knew a thunderstorm was coming, and that there was a serious problem with the guttering....).Why leave a review so late after the event? Well, I'm about to move again, and I'm being a little more choosy with conveyancing this time.
Was this review helpful?
