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How Eatons Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Eatons on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eatons. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 17%
About Right 82%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eatons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Eatons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Eatons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Eatons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Eatons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    445
  • Very Good

    26
  • Average

    0
  • Poor

    1
  • Awful

    23

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Marc Helliwell

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Divorce

Marc Helliwell

November 13, 2024

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Collected on:

Thank you

I couldn't have got through the last 12 months without the incredible support from Liz Williams, Maryam Bibi and the team at Eaton's.

Liz represented me on a really challenging divorce but despite the unprofessional approach from the firm representing my ex wife and some really testing times, Liz remained professional and held herself brilliantly. Liz was always on hand to explain things to me, listen to my concerns and put my mind at ease.

Liz acted with integrity and honesty throughout the whole process. Maryam was extremely patient despite my indecisiveness at times and worked beyond her hours to assist. I would wholeheartedly recommend Eaton's, you can trust this firm to have your best interests at heart.

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Robert Hume

Verified review

This review has been left by a verified client who used Eatons.

Robert Hume

September 30, 2024

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Child Custody Arrangement

I was informed at every stage of the procedure and found Eatons to be professional and understanding of a complex custody case

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Chris Webster

Verified review

This review has been left by a verified client who used Eatons.

Chris Webster

September 27, 2024

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Will writing

What a great experience yesterday at Eatons in Bingley. Friendly help people who explained things in easy to understand language. Kirsty was very helpful making the experience stress free, especially for my mother in law. Thank you

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Simon mallinson

Verified review

This review has been left by a verified client who used Eatons.

Simon mallinson

September 18, 2024

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Free will service

Very clear and straightforward service. I have dealt with solicitors for 30 years in terms of property transactions and this was dealt with with equal professionalism

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Steven Head

Verified review

This review has been left by a verified client who used Eatons.

Steven Head

September 10, 2024

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Family Law with total understanding

Always understanding with professional care.

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Allen G Mercer

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Wills

Allen G Mercer

August 23, 2024

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Collected on:

Excellent

Excellent

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Maureen & Alan Shaw

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Wills

Maureen & Alan Shaw

August 23, 2024

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Very Informative

Husnaa was very informative when we had any questions.

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James O'Sullivan

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Divorce

James O'Sullivan

August 22, 2024

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Collected on:

Excellent

Excellent

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George Elliott Johnson

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Settlement Agreements

George Elliott Johnson

August 22, 2024

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Collected on:

In safe hands

Nothing to improve. Steven was so helpful, professional and approachable. In safe hands at every step of the way.

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Roger Newton

Verified review

This review has been left by a verified client who used Eatons.

Matter Type:

Wills

Roger Newton

August 22, 2024

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Very Professional

Kirsty was very professional & put me very much at ease. Very happy with my bill for my Will.

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Reviews collected from

Claire

Claire

December 08, 2023

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Claire

William Stone has been fantastic I have used his solicitors twice and found him to be professionally superb and would highly recommend him.A understanding
and great man👍

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Emily

Emily

November 19, 2023

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Emily

Myself and my partner were recommended Amanda at Eatons through our mortgage advisor as he said she was great to work with.. He definitely wasn't wrong. We started the process and we had many issues along the way and found Amanda to be more than helpful with any set backs we had. She always kept us updated with where we were at with the purchase and answered any questions or concerns we had. We would most definitely recommend Amanda at Eatons as she was so friendly and easy to work with and went out of her way to help make the sale happen. Thankyou so much for all your help and we are so happy in our new home!

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Prakash

Prakash

November 16, 2023

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Prakash

I used Eatons to purchase my home and they did a amazing job! They are very hard working and are quick and efficient. They are also very fairly priced.

They where always available for any queries or questions you have and get back to you immediately.

Yasser was handing my file, and always made sure everything was done on time and correctly. A top solicitor.

Highly recommend!

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Anisa

Anisa

September 19, 2023

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Anisa

A lovely smooth service. Everyone was very friendly and answered all our questions. Charlotte was fantastic! Thank you very much.

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Madsam666

Madsam666

August 26, 2023

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Madsam666

My first phone call was awesome
Steven Gilby a solicitor made light of a complicated dispute. I wish i had gone to see him sooner

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Eatons are accredited by

accreditation
accreditation

About this branch

Description

One way Eatons is different is because we understand that using a solicitor can be a daunting prospect. It's inevitable — the situation that leads you to consult with one is more often than not one of difficulty and distress. Not to mention that, when you do actually speak with one, they use jargon-filled terminology that is impossible for anyone without a Law degree to understand. Part of the reason we have lasted so long and are trusted by thousands of people is that we approach legal protection from a truly personal standpoint. Avoiding incomprehensible language and drawn-out explanations; we make sure our legal advice is clear and practical for you. In this way, from the moment you contact us, you feel at ease, in control, and safe in the knowledge that you are receiving exactly the right legal protection for you.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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