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How Mason & Beer Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Mason & Beer on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Mason & Beer. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 18%
About Right 81%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Mason & Beer and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Mason & Beer performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Mason & Beer and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Mason & Beer compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Mason & Beer offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    31
  • Very Good

    0
  • Average

    1
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Helen R

Verified review

This review has been left by a verified client who used Mason & Beer.

Helen R

September 30, 2024

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Collected on:

Excellent legal support

Mason & supported me recently with my Late husbands estate and other related legal matters. I have appreciated the swift and timely support, a professional yet friendly approach and the breadth and depth of their legal knowledge. I have been grateful for their diligent and careful approach along with clear, helpful guidance on all matters. It has been helpful to access legal support remotely at times to fit around family and work demands. I would recommend the firm to other people and particularly wish to thank George and Sarah for everything that they have done to help resolve legal matters that were impacting on myself and my family.

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Malcolm

Malcolm

July 29, 2023

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A pleasure to deal with!

The service we had from Debbie Hawkins, Karen Marriott and the rest of Mason & on the selling of the house was excellent. Always a pleasure to deal with. Efficient and effective at pushing back on unreasonable demands from the buyer's solicitors.

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Aidan Goodman

Verified review

This review has been left by a verified client who used Mason & Beer.

Aidan Goodman

July 11, 2023

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Collected on:

Very happy

Always answered every phone call straight away. Response to emails within minutes. Polite and kind. Provided clear direction throughout the process. Would highly recommend.

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Sophie

Matter Type:

Residential Conveyancing

Sophie

June 22, 2023

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Excellent service and quick completion thanks to Zoe!

I recently purchased my first property and despite living hundreds of miles away, I instructed Mason & to deal with the purchase. My solicitor was Zoe and she was amazing, constantly providing updates without having to request and the purchase went through seamlessly. I did not even have to chase for an update. Thank you Zoe for your professionalism and ensuring this experience was without stress. I would recommend Mason & and particularly Zoe to my family and friends.

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Josh

Josh

May 17, 2023

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Collected on:

Purchase/sale of properties

Zoe has been a pleasure to work with on different occasions, she is hard working and always delivers on time. You don’t need to chase her to get it done. Highly recommended A***

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Nicola Turner

Verified review

This review has been left by a verified client who used Mason & Beer.

Matter Type:

Divorce

Nicola Turner

May 15, 2023

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Collected on:

Brilliant

I would just like to say my experience with Mason & was first class. So professional but also made you feel like they really cared and you weren’t just a number but a person they took the time to get to know. Everything was dealt with and they were very through. Sarah and George were amazing throughout my divorce process and I always felt supported by them and at times it was really hard but I had them by my side throughout. I wouldn’t hesitate to recommend them.

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Esmée

Esmée

May 13, 2023

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Collected on:

New Home

I have used Mason and twice now for my home moves and I will use them again when the time comes.
Zoe and James are always so helpful and willing to talk on the phone. Despite some rather complex houses, they made it happen and it was just good to work with them throughout. Thank you!

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Chrissy

Chrissy

May 12, 2023

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Collected on:

Family Law

We have used Mason and twice now and would highly recommend their service to all. We needed help dealing with some very difficult individuals and circumstances, they were approachable, professional, helpful and clear with the action required and really helped us navigate through our situation which gained us the best outcome and we succeeded.
We cannot thank Sarah and George enough for their guidance and professionalism.

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Linda

Matter Type:

Disputed Probate

Linda

April 16, 2021

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Collected on:

Grant of Probate

Can highly recommend Mason and . Totally professional, approachable and excellent at keeping you informed of the progress all the way through the proceedings.
Costs stayed within the quotation.
Will be definitely using again should the need arise, happy to recommend to family and friends.

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matthew

Matter Type:

Residential Conveyancing

matthew

March 30, 2020

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Collected on:

Selling a deceased relatives house.

I chose Mason and when my Uncle of Eighty Seven died suddenly ,and being his executor ,I was suddenly immersed in all the duties associated with that job.
The house sale seemed straightforward but not having been in that position for many years I was pleased to have someone who I could talk to to do the conveyancing.......... very helpful.
I was kept up to date on all matters and Debbie Hawkins and her team smoothed out the many wrinkles which always seen to come up .
Cost was within there stated quotation ,and in all other respects conscientiously discharged their duties
I can happily recommended them .
M.I.McCafferty

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Reviews collected from

Nick

Nick

October 02, 2024

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Nick

Terrible service. My late mother paid them to write her will, and after initially saying that they didn't have it, they then look exactly a month from receipt of the release form (sent by registered post) to getting round to sending it on. Avoid if you want to avoid ample frustration.

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Helen

Helen

September 30, 2024

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Collected on:

Helen

Mason & Beer supported me recently with my Late husbands estate and other related legal matters. I have appreciated the swift and timely support, a professional yet friendly approach and the breadth and depth of their legal knowledge. I have been grateful for their diligent and careful approach along with clear, helpful guidance on all matters. It has been helpful to access legal support remotely at times to fit around family and work demands. I would recommend the firm to other people and particularly wish to thank George and Sarah for everything that they have done to help resolve legal matters that were impacting on myself and my family.

Was this review helpful?

Lorraine

Lorraine

December 12, 2023

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Lorraine

A massive thank you to Hilary and her team for their hard work and determination in the sale of my property. Truly grateful for their support and professionalism.

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Dom

Dom

May 15, 2023

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Dom

Zoe at Mason and Beer took over the conveyancing for a property which I was purchasing after my previous solicitors closed down.

All the queries which I had were answered quickly and Zoe was really helpful and provided updates throughout the entire process so I wasn't in the dark about the status of my purchase.

Conveyancing costs were made clear from the start and I didn't have any unexpected charges at the end.

Amazing service, would highly recommend.

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Fred

Fred

May 09, 2023

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Fred

Abysmal service taking weeks on end to reply to extremely simple requests, making issues drag on for months on end that could be resolved in a matter of hours.

This ensures the customer is charged the absolute maximum for every step as well as they charge by the email / hour and ensure to turn what could be one simple email into a swathe of them, all at cost to you! - Good system! (For them).

Arrogant and rude approach to dealing with customers and they charge an absolute fortune for the pleasure.

Worst legal service I've ever encountered, with extremely rude, unhelpful and dismissive staff, we've had to report them to the ombudsman and still have an ongoing case to resolve after years of being on the receiving end of their 'service' , avoid at all costs unless you too want your legal matters to drag on to no end and cost you more than you ever could have imagined possible.

Truly an awful experience. I would not wish them upon my worst enemy.

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Mason & Beer are accredited by

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About this branch

Description

Mason & Beer was established in c1820. We have continued to serve generations of local families, businesses and those wider afield as well as provide an efficient, friendly and cost effective service to all of our clients. We understand that it can be daunting having to visit a law firm for the first time and strive to achieve a friendly and welcoming environment. We are very proud of our friendly and approachable team who work closely together so that you are able to deal with your legal issues in one place. We have a dedicated team of experienced support staff who are on hand to help with the smooth running of your matter.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Elderly care
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
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