Kala
Collected on:
Excellent service
This review is for a different branch.
Excellent Service throughout. Professional.
Was this review helpful?
01902426961
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Imperial Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Imperial Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Imperial Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Imperial Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Imperial Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Imperial Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Imperial Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Kala
Collected on:
This review is for a different branch.
Excellent Service throughout. Professional.
Was this review helpful?
Michelle
Collected on:
This review is for a different branch.
I made a morning phone enquiry after a Google search and was told that papers would be sent out the same day. I had to phone days later to ask where papers were. Later phoned to clarify some points only to be spoken to in a rude and unprofessional way. I cancelled the instruction.
Was this review helpful?
Christophe
Collected on:
This review is for a different branch.
I would like to thank Chris for everything he has done he made our purchase very smooth and stress-free. Chris, you're a diamond.
Was this review helpful?
MARK
Collected on:
This review is for a different branch.
We had to constantly chase them and we were given incorrect information. We only got some movement when we threatened to take our business elsewhere. They constantly got our names wrong on important on important documents and requested further proof when they actually had the information on file already.
Not at all professional and I would expect more from a legal representative.
Was this review helpful?
Matter Type:
New home purchases and sales
Bethany
Collected on:
This review is for a different branch.
As first time buyers, we expected clear communication and explanation as to the process including information as to deadlines and timescales. This was not the case. We frequently had to chase our solicitor and request information. There were several occasions where we were promised a call back and ended up having to chase him again a week later because no call came through. There was no simplification or explanation of legal terms and jargon. This is not the professional standard we had expected from the legal profession.
Was this review helpful?
Andrew
Collected on:
This review is for a different branch.
This solicitor was recommended by a friend and it was the best decision I made. My solicitor was everything and more than I expected, meaning that I had total faith in him. From start to finish he was professional and approachable making him easy to work with. If you're looking for the best to represent you, then look no further than Imperial Law Solicitors.
Was this review helpful?
Matter Type:
Purchase and Sale
Daniel
Collected on:
This review is for a different branch.
DO NOT USE! BY FAR the worst and slowest experience I've ever had with a solicitor. The house selling process involved no chain and a first time buyer with no issues. The process took 16 weeks solely due to the incompetence and lack of communication from Imperial Law.
Was this review helpful?