01384 371622
Wall James Chappell is a modern specialist firm of solicitors which can trace its origins in Stourbridge back to 1830. In 2009 the long-established firms of Wall, James and Davies and Chappell and Perry merged to form Wall James Chappell.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wall James Chappell on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wall James Chappell. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wall James Chappell and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wall James Chappell performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wall James Chappell and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wall James Chappell compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Wall James Chappell offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Wills
Susan
Collected on:
I have dealt with Wall James Chappell since 2009.They have been first class in everything they have handled for me. I have and would recommend them.
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Candice
Collected on:
I've always found solicitors make things harder than they need to and take forever to get back to you but my experience was the complete opposite. I don't think I waited any longer than 30 minutes to get any reply from Aneeqa. She went out of her way to help find documents that I needed to complete my sale and answered every questions that I had to ensure I understood the process fully.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Wills
Anonymous
Collected on:
Very efficient - paperwork straightforward - invoice total exactly as quoted.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Wills
K & L
Collected on:
From the first visit to the last Sophie was professional, friendly, very approachable and knowledgeable in all aspects of making a will for me and my partner. Would certainly use again.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Wills
Richard
Collected on:
I was very pleased with the service I received from Wall James Chappell regarding my recent will.
Kate was very professional and understanding of my requirements and answered all of my questions in a way that I could understand. The fee was exactly as quoted, and I was able to make any changes until finalised. Highly recommended and would use again.
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Jo
Collected on:
I want to say thank you to Deepa who navigated me through my first house purchase, you were amazing and helped me so much along the way. Highly recommend
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Wills
John
Collected on:
At a difficult, emotional time, the service was kind and understanding.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Lasting power of attorney
Stephen
Collected on:
A most approachable and friendly team who cut through the legal jargon to deliver a first class, painless service.
Fixed fees and strict adherence to 'no hidden costs' makes it almost a pleasure to part with money!
I always recommend them to friends who have received similarly outstanding experiences. Highly recommended.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Wills
Katrina
Collected on:
Approachable, friendly and professional. Susannah explained everything clearly (in plain language) and completed the work in a timely manner.
Would not hesitate to recommend Wall James Chappell to friends and relatives.
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Verified review
This review has been left by a verified client who used Wall James Chappell.
Matter Type:
Landlord and Tenant
Steve
Collected on:
This is an outstanding firm who put client feelings/satisfaction at the top of their agenda. Exemplary service which was fast and efficient from an understanding and empathetic solicitor who immediately put our minds at rest. Highly recommended.
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Matter Type:
Wills
katie
Collected on:
I have always used this local company. The staff are very professional and very helpful.
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Matter Type:
Purchase and Sale
Abbie
Collected on:
We used Deepa Patel for sale and purchase and we couldn’t thank her enough! She was professional, nothing was too much trouble and provided a great service throughout the process. Would definitely recommend this company!
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Matter Type:
Wills
ROBERT
Collected on:
A welcoming staff for a business meeting concerning settling a will and reviewing my own will. The business offers a competitive professional service compared with London.
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Donna
Collected on:
We used Wall James Chapel for the sale of our property and the purchase of our new property, from start to finish there service was outstanding, particularly Clare Marriott who was extremely helpful, kept me updated throughout, when she was on annual leave near completion she called me to say I could contact Deepa Patel if I needed anything, who was also very helpful. I really couldn’t praise them enough, I feel I had great value for money. Even the receptionist was lovely. Thanks again
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Lorraine
Collected on:
They don’t call back! I have been calling and leaving messages for someone to call me back for over a week…I called every day last week and left my name and number yet nobody returned my calls. Very poor. Can’t comment on value for money, quality or professionalism as I couldn’t even get that far. I’ve given up now and contacted another company only too happy to have my business.
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Matter Type:
Residential Conveyancing
Nimal Patel
Collected on:
Highly recommended! Thank you to Deepa Patel, for all the help and support she provided for us for moving into our first home
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Matter Type:
Residential Conveyancing
Alan Wood
Collected on:
Claire Marriott: very professional and value for money.
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Matter Type:
Residential Conveyancing
Rachel Harper
Collected on:
We cannot thank Deepa enough! She’s helped us with the sale of our property and also the purchase of our new home. We faced some problems along the way but the advice and support from Deepa was always fantastic. We’d highly recommend her to anyone. Thank you so much 😊
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Matter Type:
Residential Conveyancing
Julie Court
Collected on:
Thank you Deepa for all your help, efficient and professional. Would recommend to anyone moving house.
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Matter Type:
Probate
Pat Hutchinson
Collected on:
The Wills, Probate, Trusts and Tax Planning department is absolutely top notch. They are exceptionally knowledgeable and by far the best I have found.
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Wall James Chappell is a modern specialist firm of solicitors which can trace its origins in Stourbridge back to 1830. The firm has expanded both organically and through amalgamation and in 2009 the long-established firms of Wall, James and Davies and Chappell and Perry merged to form Wall James Chappell. We offer a wealth of specialist expert knowledge to both corporate and individual clients not just locally but across the UK. The firm places importance on providing technically excellent advice with a practical and sensitive approach, working in partnership with its clients. Our clients receive friendly and effective advice from a solicitor whom they can trust. Our commitment to working together with our clients and prioritising the value of our service has allowed us to maintain long-term relationships with our clients and establish a reputation as a trusted legal advisor. In 1986 the firms of Wall, James & Davies and Bannister & King merged. The roots of the two Stourbridge solicitors stretch back nearly 200 years when gas lighting was first installed in the town and the Industrial Revolution was getting up steam. Bannister & King was originally founded in 1830 by William Blow Collis – whose only fees for that year were recorded as being £5 9s 2d for the drawing up of a lease! Meanwhile, back in 1865, when Gladstone became leader of the House of Commons, Thomas J.Wall set himself up as a solicitor at 19 Hagley Road. Some 25 years later he went into partnership with George Francis James. Wall’s son, Oswald Leo Wall, also later entered into partnership with Trevor Davies. In 2009 Wall, James & Davies merged with Chappell & Perry to form Wall James Chappell. Percy Chappell started from 14 Hagley Road, his house in 1906! Today the firm of Wall James Chappell still operates from its office at 15-23 Hagley Road with 7 partners and 40 people.
