I had applied for transfer of a property through JR Jones, 614 Stratford Rd, Birmingham, in Jan 2023. Requested JR Jones to correct the name of an owner before applying for transfer. JR Jones never corrected the name and applied. I kept calling and asking Mr. Asim for the status of my application. Most of the time there is none to answer your query. Mr. Asim is always not available. Now I am doubtful if Mr. Asim is a conveyancing technicin / solicitor at all? Conveyancing team have no communication with each other. Land Registry sent a requisition to JR Jones in May 2023 for correction of the name and clarification of other things. JR Jones never informed me of the requisition and resubmitted the application with same documents. Transfer was rejected by Land Registry. I was never informed of rejection by JR Jones, very unprofessional behavior by a law firm. I finally contacted JR Jones in October 2023 and was told of rejection of the application. I had asked why the name correction was not made before hand? Why I was not informed of the requisition? Why JR Jones submitted the same documents and hoped for a different outcome? No one knows the answers at the JR Jones. My written complaint to JR Jones was not entertained properly. Very very unprofessional behavior by Mr. Asim and Ms. Salam. JR Jones is unprofessional uncaring law firm. I had complained to Legal Ombudsman.
