Dlg Legal Services Limited

03448928000

Address
10 Livery Street
Birmingham
West Midlands
B3 2NU
03448928000
www.dlglegalservices.com

2.2/5

31 Client Reviews Leave a review

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How Dlg Legal Services Limited Compares

Value for money

Limited data.

This firm - 46%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Dlg Legal Services Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Dlg Legal Services Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 29%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Dlg Legal Services Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Dlg Legal Services Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 29%

No 71%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Dlg Legal Services Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

10th / 26

1070th / 4585

Company & Commercial

11th / 20

1129th / 4363

Housing & Property

11th / 27

1710th / 4238

Family Law

10th / 23

1507th / 3838

Wills, Trusts & Probate

9th / 27

1244th / 3498

Employment

10th / 27

975th / 3101

Personal Injury

6th / 12

563rd / 2369

Professional Negligence

5th / 8

450th / 1197

Dispute Resolution

5th / 8

475th / 1031

Clinical Negligence

4th / 6

437th / 941

Construction

4th / 5

206th / 581

Driving offences

4th / 4

281st / 364

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Dlg Legal Services Limited only have 31 reviews listed here

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Review Sources

Client Reviews

2.2/5

Reviews summary

Excellent

9
Very Good

0
Average

0
Poor

2
Awful

20

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Fouzy

January 15, 2025

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There is no communication whatsoever

This review is for a different branch.

My insurance company through this solicitor firm. I have got a claim going on and they provided me with a witness statement I have been trying to tell them that there is a lot of errors in the witness statement I have tried to call seven times and left them for emails and I've not had a single response to any of them every call does not get answered every email does not get response

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Shazad

December 18, 2023

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Collected on:

Compensation claim

This review is for a different branch.

ABSOLUTELY DISGUSTING PLACE TO DEAL WITH... A BIG SHAMBLES OF A PLACE AND VERY UNPROFESSIONAL... AVOID AT ALL COSTS THESE GUYS WILL HAVE U CHASING THEM AROUND AND THEY DONT KNOW WHAT IS HAPPENING TO PPLS CLAIMS ETC.. GOT DIRECTED TO INDIA AND AFRICA ON PHONE CALLS THEY DONT NO A WORD OF ENGLISH AND CLOSED MY CASE TOO ..... CAN ONLY DESCRIBE AS A BACK ALLEY OFFICE...DODGY AS . CANT STRESS ENOUGHT TO AVOID THESE GUYS AT ALL COSTS!!!

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Chris

November 13, 2023

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Non contested RTA

This review is for a different branch.

4years down the line nothing done. Shocking poor service. Just in it for the fees is all I can assume

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Consumer

Matter Type:

Litigation - Insurance disputes

Kiz

November 06, 2023

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Collected on:

Would give minus stars.

This review is for a different branch.

DLG were meant to represent a very straightforward litigation to recover funds from a rogue trader. However, DLG managed to tick every box for solicitor negligences. DLG had a succession of paralegals handling the case, and never any actual trained solicitors, and the results or rather the complete lack there of, and the remarkable legal incompetence subsequently showed. They had the case for two years, and yet somehow DLG, and DLG alone consistently failed to progress the case form the standard initial legal phases, and consequently due to DLG our case failed completely to progress.
DLG consistently missed fundamental and blatant opportunities and overlooked key evidence, and their advice was invariably contradictory.
We have now had to report DLG legal services to the legal ombudsman and the Solicitors regulatory authority, and I can’t warn people enough to stay well away from DLG.

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Personal Injury

Matter Type:

Accident At Work

Lee

October 09, 2023

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Accident at work

This review is for a different branch.

Very professional, helpful and straightforward

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Ian

August 21, 2023

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FOUR Years and still no resolution to my Accident Claim!

This review is for a different branch.

At the time of writing it is FOUR years since I was rear ended in my car by another vehicle. Other party admitted total responsibility, yet after constantly chasing them up, being ignored and file being passed through numerous file handlers I am at my wits end! They cannot even get it right from one email to the next about what their next steps are, constantly get it wrong with information I have given them, don't respond to emails, lie about keeping you updated and have absolutely ZERO interest in getting a posaitive outcome for you in a reasonable amount of time. Shocking firm, shockingly apathetic staff and whoever looks after compliance and customer service should be taken out, put in a vehicle that gets hit and then have to use their own firm to progress the claim - then they would realise just how distressing and mentally draining their woeful service is to the people they are supposed to be representing!!

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Philip

July 24, 2023

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Dreadful

This review is for a different branch.

Dreadful Company to deal with I’ve had four different case handlers so far in 3 1/2 years
The third party admitted liability three years ago and DLG still haven’t concluded this case. awful communications never reply to emails promptly takes about four to six weeks if your lucky.

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Kat

May 11, 2023

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Collected on:

5 star

This review is for a different branch.

I was recently guided through my case by solicitor Riah Sattar, who provided all the help and advice I needed, responded quickly to all my emails and requests and recently settled my case. I would recommend Riah for a professional service and feel she played a big part in getting me a good outcome.

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Katie M

April 26, 2023

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Completely incomp-e-tent Stole my money and are ignoring emails

This review is for a different branch.

Completely incompe- tent. Stole my money and won’t reply. They are not in the UK and they won’t send me a complaints procedure, because they are a fake company.

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Personal Injury

Matter Type:

Accident Abroad

Steve

April 18, 2023

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Terrible company. We lost our case because of our solicitors-DLG

This review is for a different branch.

Do not use this firm. It took over 6 years to get our personal injury claim to court. On the day our barrister made it clear he thought we would loose as so much evidence was missing from the file DLG had given him and the court. This was basic common sense evidence such as medical reports and evidence from the incident such as reports of repairs done after incident. During the 6 years we had to do all the chasing as our case was moved from one case handler to another or was just left when one went on maternity. One court date had to adjourned as DLG forgot to request some basic paperwork. This was after 5 1/2 years! Terrible company to deal with.

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About this branch

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel - Airlines going out of business
- Travel - Falsely advertised accommodation
- Travel - Holiday Sickness
- Travel - Travel agents going out of business
- Travel - Trip cancellation
- Travel - Unsanitary hotel conditions
- Travel - Volcanic ash disruption
- Travel rights
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Landlord and Tenant
- Neighbour Disputes
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers
Wills, Trusts & Probate
- Probate

Business areas of law

Company & Commercial
- Commercial Contracts and Agreements
- Commercial Law
- Contract law
- Employment - business
- Insolvency and Bankruptcy
- Insurance
- Outsourcing agreements
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Crane oversailing and scaffolding licences
- Development agreements
- Development loan facilities
- Due diligence audits for banks and other financial institutions
- Engineering contracts
- Facility maintenance agreements
- Framework agreements
- Guarantees and bonds
- In-house training
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation

Get advice now

Dlg Legal Services Limited

How Dlg Legal Services Limited Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Dlg Legal Services Limited only have 31 reviews listed here

Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Actons

4.8/5

Arnold Greenwood Solicitors Limited

4.9/5

Abr Solicitors Limited

4.9/5

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

There is no communication whatsoever

Compensation claim

Non contested RTA

Would give minus stars.

Accident at work

FOUR Years and still no resolution to my Accident Claim!

Dreadful

5 star

Completely incomp-e-tent Stole my money and are ignoring emails

Terrible company. We lost our case because of our solicitors-DLG

About this branch

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter