Matter Type:
Divorce
Nagpal
Collected on:
Tick box and formulaic approach not tailored to client needs
Engaged this firm to support me through family arrangements. I was under time pressure and so unable to review market.
Only seemed to be interested in taking on more work and started processing financial arrangements before child arrangements settled. Didn’t provide option for this to be left to mediation.
I never spoke with or was introduced to the solicitor that was supervising my case. Only ever dealt with a trainee paralegal.
Trainee paralegal that handled my case lacked competence and experience to deal with a neurodivergent client. They complained about volume of information I sent but provided no constructive suggestions on how to manage this better.
Misrepresented me in court documents including accepting submission of a very biased chronology without any objection.
Kept me in the dark about what was actually submitted on my behalf. Only seeing the multiple errors and lack of attention detail because I am now litigating in person
Only realised now that this firm gave very poor advice from the outset. If you are a survivor of domestic abuse, you don’t need a MIAM certificate to submit a C100.
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