0191 5656290
Thompson & Co Personal Injury Solicitors has been providing specialist advice to members of the public in Personal injury, Medical negligence, Asbestos Related Illness, Industrial Disease and related matters for over 25 years. Based in the North-East of England we act for clients based in all areas of the North-East of England including Sunderland, Newcastle, Durham, Blyth, Cramlington, Middlesbrough, Stockton on Tees, Darlington and Northumberland. We aim to provide a personal, compassionate, and professional service and strive to maintain the highest levels of customer care. We will treat you as a person and not as just another client. One of our qualified senior solicitors will deal with your claim. You will have direct contact with that solicitor throughout your claim. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompson & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompson & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompson & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompson & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompson & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompson & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompson & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Industrial Disease Compensation
mark
Collected on:
Twice I've used this solicitors and both times got more than expected. Mark Thompson handled both of them I would highly recommend.
Mark Thompson from Thompson & Co responded to this review on 28 March, 2025:
Thank you for your kind review. Please do not hesitate to contact us if you require further advice or assistance in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Joe
Collected on:
Excellent, would recommend, very professional
Mark Thompson from Thompson & Co responded to this review on 28 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Medical Negligence
John Michael
Collected on:
My mother was extremely neglected during an extended stay in hospital under COVID conditions(I was not allowed to visit). Resulting in many in treatable bedsores.
Mark Thompson from Thompson & Co responded to this review on 11 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Asbestos Compensation
Colin Guy
Collected on:
Great service, very professional, all communication has been supportive and understandable. Treat with respect and dignity throughout.
Mark Thompson from Thompson & Co responded to this review on 11 March, 2025:
Thanks for your kind review. Please do note hesitate to contact us if you require any advice regarding this in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accidents In Public Places
Ann
Collected on:
I cannot speak highly enough about my experience of Mark Thompson handling my personal injury claim. He was very professional yet approachable and friendly, always communicating well and keeping phone appointments. He has great legal knowledge and his advice enabled me to have the confidence at a stressful time to pursue the claim and ultimately he achieved a very good outcome for me.
I would recommend Thompson &Co and would use them again if necessary. They are meticulous in their dealings and great value.
Mark Thompson from Thompson & Co responded to this review on 11 March, 2025:
Thanks you for your kind review. We appreciate the feedback.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Linda
Collected on:
Thanks to Mark Thompson for dealing with my injury at work claim I got more than I thought thanx to Marks advice.I would highly recommend Mark Thompson and co solicitors.fantastic outcome and very friendly.thanx again
Mark Thompson from Thompson & Co responded to this review on 11 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Medical Negligence
tracy
Collected on:
I thoroughly recommend Thompsons solicitors . Phillip and his team always kept in touch and kept me updated with everything that was going on . Not only is he very professional, honest with a good legal knowledge , he is also very friendly , approachable and caring which helped me through a very difficult time .
A representative from Thompson & Co responded to this review on 28 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accidents In Public Places
Timothy
Collected on:
I can’t thank Thompson & Co Solicitors enough for all the hard work and dedication you put into helping me through my case. From start to finish, the entire team was not only professional and efficient but also kind and understanding.
They truly went above and beyond to guide me through every step. Your patience in answering all my questions, your attention to detail, and your ability to make complicated legal jargon easy to understand meant the world to me. I felt supported and reassured at every turn, and that made all the difference during a challenging time.
I would highly recommend them, and I will continue to do so without hesitation. If anyone is looking for a legal team that combines expertise with genuine care for their clients, this is the place to go.
Mark Thompson from Thompson & Co responded to this review on 11 March, 2025:
Many thanks for your kind review. Please do not hesitate to contact us if you require advice or assistance in relation to any other personal injury, medical negligence or industrial illness matter.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Medical Negligence
Janet
Collected on:
The most professional service through a very difficult time. Could not have asked for more. Can’t recommend highly enough
Mark Thompson from Thompson & Co responded to this review on 11 March, 2025:
Thank you for your review. It was a pleasure acting for you. Kind regards.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Nathan
Collected on:
Mark Thompson was dealing with my case, we had a few face to face meetings and other contact via telephone calls and email.
He was excellent in giving clear advice, and guidance in a professional manner.
I was always kept up to date when my case was progressing.
The service from start to finish was seamless, which put me at ease for the duration of my case.
I would highly recommend Thompson & Co if you are looking for solicitors.
Thank you, Mark.
Mark Thompson from Thompson & Co responded to this review on 12 December, 2024:
Many Thanks for your kind review. I hope you do not have the need for legal advice in relation to accidents, injuries or medical negligence in the future but please do not hesitate to contact us if you ever need help with such matters in the future.
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Matter Type:
Road Traffic Accident
rayyan
Collected on:
Great service.
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tle94
Collected on:
Got recommended by a friend and they were brilliant start to finish. Would recommend 100% nice polite staff and always kept updated during my case.
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Michelle
Collected on:
Mark was amazing when it came to our claim after losing my dad. Always at the end of the phone if we had any questions. The service provided to us was excellent.
Communication was great.
Overall fantastic.
Highly recommend.
Mark Thompson from Thompson & Co responded to this review on 12 October, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Angela
Collected on:
helpful friendly service
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Robert
Collected on:
no problems knew what was happening all the way through a good service
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We only deal with Personal Injury, Industrial Disease and medical negligence matters so you can be assured that you are being represented by a Senior Solicitor who is experienced in the type of claim you wish to pursue. We are experienced in dealing with a wide range of complex, high value personal injury and medical negligence claims as well as professional negligence claims. One of our qualified senior solicitors will deal with your claim. You will have direct contact with that solicitor throughout your claim.
Personal Injury and Medical Negligence Claims. Misdiagnosis. Delay in Diagnosis. Surgery mistakes. Spinal Injuries. Dental Negligence Claims. Asbestos Claims. Mesothelioma, Pleural Thickening, Asbestosis. Accidents at Work. Head Injury, Brain Injury. Amputation. Falls, Vibration White Finger.
