0191 5656290
Thompson & Co Personal Injury Solicitors has been providing specialist advice to members of the public in Personal injury, Medical negligence, Asbestos Related Illness, Industrial Disease and related matters for over 25 years. Based in the North-East of England we act for clients based in all areas of the North-East of England including Sunderland, Newcastle, Durham, Blyth, Cramlington, Middlesbrough, Stockton on Tees, Darlington and Northumberland. We aim to provide a personal, compassionate, and professional service and strive to maintain the highest levels of customer care. We will treat you as a person and not as just another client. One of our qualified senior solicitors will deal with your claim. You will have direct contact with that solicitor throughout your claim. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompson & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompson & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompson & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompson & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompson & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompson & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompson & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompson & Co.
Louise
Collected on:
Very professional and gave excellent legal advice. Made me feel at ease dealing with my claim as kept me up to date each step of the way and made sure I understood everything step of the way. Would likely recommend Thompson and co solicitors. Thanks you mark for all your work settling my claim.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Asbestosis
Richard
Collected on:
Taking over my father’s case after he died was daunting, but Mark explained the situation and gave me the options at every juncture. All decisions and developments were sent by email and post, which gave me confidence that I would receive everything. I trusted Mark’s judgment and advice and after trying to dodge liability for as long as they could the case was finally settled in our favour. Top service from a company who you feel are on your side.
Mark Thompson from Thompson & Co responded to this review on 13 September, 2024:
Thank you for your kind review. We appreciate the positive feedback.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Debra
Collected on:
Mark and his team were fantastic.
He was very professional he was a very good he kept me up to date .
He was honest each step of the way .
He kept things simple and easy to understand .
If I had a problem he was prompt and was very approachable .
I am very happy with the outcome and if I needed a legal firm again I wouldn't hesitate to use Thompsons or recommend them .
Thank you Mark
Mark Thompson from Thompson & Co responded to this review on 13 September, 2024:
Thank you for your review. It was a pleasure acting for you and reaching a successful conclusion.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Cycling Accident
Anonymous
Collected on:
professional, straight forward advice, dealt with satisfaction. made everything easy to understand without the jargon and would definitely recommend.
Mark Thompson from Thompson & Co responded to this review on 20 August, 2024:
Thank you for your kind review. Please do not hesitate to contact us if you require any advice in the future in relation to personal injury or medical negligence matters.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Anonymous
Collected on:
Mark Thmpson represented me in perusing a claim for damages and lost income following a work place accident.
From the outset Mark filled with confidence giving me advice and guidance. Communication was excellent and I was extremely happy with the result.
Mark Thompson from Thompson & Co responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Anonymous
Collected on:
Would definitely recommend mark thompson he was great and made me happy with the outcome
Mark Thompson from Thompson & Co responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Ryan
Collected on:
Used Thompsons & Co for a accident at work injury and they where brilliant all the way through, they laid everything out simply for me to understand and helped with any questions I had. Would highly recommend.
Mark Thompson from Thompson & Co responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Ryan
Collected on:
I used Mark at Thompsons & Co for an accident at work claim and all I can say is they are absolutely brilliant, they give clear advice and make everything simple for you to understand. I would 100 percent recommend them to others.
Mark Thompson from Thompson & Co responded to this review on 20 June, 2024:
Thank you for your review. We appreciate the kind comments and positive feedback you have given.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Matthew
Collected on:
My experience with thompsons and Co solicitors was very good could not have asked for better representation clear and understanding advice kept up to date with progress and very approachable would use again and definitely recommend a great outcome a big thank you to Thompson and co
Mark Thompson from Thompson & Co responded to this review on 17 June, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Defective Medical Device Claims
Michael
Collected on:
I found Philip Thompson very professional and was put at ease with my case
A representative from Thompson & Co responded to this review on 17 June, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Road Traffic Accident
rayyan
Collected on:
Great service.
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tle94
Collected on:
Got recommended by a friend and they were brilliant start to finish. Would recommend 100% nice polite staff and always kept updated during my case.
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Michelle
Collected on:
Mark was amazing when it came to our claim after losing my dad. Always at the end of the phone if we had any questions. The service provided to us was excellent.
Communication was great.
Overall fantastic.
Highly recommend.
Mark Thompson from Thompson & Co responded to this review on 12 October, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Angela
Collected on:
helpful friendly service
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Robert
Collected on:
no problems knew what was happening all the way through a good service
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We only deal with Personal Injury, Industrial Disease and medical negligence matters so you can be assured that you are being represented by a Senior Solicitor who is experienced in the type of claim you wish to pursue. We are experienced in dealing with a wide range of complex, high value personal injury and medical negligence claims as well as professional negligence claims. One of our qualified senior solicitors will deal with your claim. You will have direct contact with that solicitor throughout your claim.
Personal Injury and Medical Negligence Claims. Misdiagnosis. Delay in Diagnosis. Surgery mistakes. Spinal Injuries. Dental Negligence Claims. Asbestos Claims. Mesothelioma, Pleural Thickening, Asbestosis. Accidents at Work. Head Injury, Brain Injury. Amputation. Falls, Vibration White Finger.
