0191 5656290
Thompson & Co Personal Injury Solicitors has been providing specialist advice to members of the public in Personal injury, Medical negligence, Asbestos Related Illness, Industrial Disease and related matters for over 25 years. Based in the North-East of England we act for clients based in all areas of the North-East of England including Sunderland, Newcastle, Durham, Blyth, Cramlington, Middlesbrough, Stockton on Tees, Darlington and Northumberland. We aim to provide a personal, compassionate, and professional service and strive to maintain the highest levels of customer care. We will treat you as a person and not as just another client. One of our qualified senior solicitors will deal with your claim. You will have direct contact with that solicitor throughout your claim. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompson & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompson & Co. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompson & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompson & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompson & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompson & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompson & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Linda
Collected on:
Thanks to Mark Thompson for dealing with my injury at work claim I got more than I thought thanx to Marks advice.I would highly recommend Mark Thompson and co solicitors.fantastic outcome and very friendly.thanx again
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tracy
Collected on:
I thoroughly recommend Thompsons solicitors . Phillip and his team always kept in touch and kept me updated with everything that was going on . Not only is he very professional, honest with a good legal knowledge , he is also very friendly , approachable and caring which helped me through a very difficult time .
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accidents In Public Places
Timothy
Collected on:
I can’t thank Thompson & Co Solicitors enough for all the hard work and dedication you put into helping me through my case. From start to finish, the entire team was not only professional and efficient but also kind and understanding.
They truly went above and beyond to guide me through every step. Your patience in answering all my questions, your attention to detail, and your ability to make complicated legal jargon easy to understand meant the world to me. I felt supported and reassured at every turn, and that made all the difference during a challenging time.
I would highly recommend them, and I will continue to do so without hesitation. If anyone is looking for a legal team that combines expertise with genuine care for their clients, this is the place to go.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Medical Negligence
Janet
Collected on:
The most professional service through a very difficult time. Could not have asked for more. Can’t recommend highly enough
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Nathan
Collected on:
Mark Thompson was dealing with my case, we had a few face to face meetings and other contact via telephone calls and email.
He was excellent in giving clear advice, and guidance in a professional manner.
I was always kept up to date when my case was progressing.
The service from start to finish was seamless, which put me at ease for the duration of my case.
I would highly recommend Thompson & Co if you are looking for solicitors.
Thank you, Mark.
Mark Thompson from Thompson & Co responded to this review on 12 December, 2024:
Many Thanks for your kind review. I hope you do not have the need for legal advice in relation to accidents, injuries or medical negligence in the future but please do not hesitate to contact us if you ever need help with such matters in the future.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Road Traffic Accident
Louise
Collected on:
Very professional and gave excellent legal advice. Made me feel at ease dealing with my claim as kept me up to date each step of the way and made sure I understood everything step of the way. Would likely recommend Thompson and co solicitors. Thanks you mark for all your work settling my claim.
Mark Thompson from Thompson & Co responded to this review on 12 December, 2024:
Thank you for your kind review. It has been a pleasure representing you.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Asbestosis
Richard
Collected on:
Taking over my father’s case after he died was daunting, but Mark explained the situation and gave me the options at every juncture. All decisions and developments were sent by email and post, which gave me confidence that I would receive everything. I trusted Mark’s judgment and advice and after trying to dodge liability for as long as they could the case was finally settled in our favour. Top service from a company who you feel are on your side.
Mark Thompson from Thompson & Co responded to this review on 13 September, 2024:
Thank you for your kind review. We appreciate the positive feedback.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Debra
Collected on:
Mark and his team were fantastic.
He was very professional he was a very good he kept me up to date .
He was honest each step of the way .
He kept things simple and easy to understand .
If I had a problem he was prompt and was very approachable .
I am very happy with the outcome and if I needed a legal firm again I wouldn't hesitate to use Thompsons or recommend them .
Thank you Mark
Mark Thompson from Thompson & Co responded to this review on 13 September, 2024:
Thank you for your review. It was a pleasure acting for you and reaching a successful conclusion.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Cycling Accident
Anonymous
Collected on:
professional, straight forward advice, dealt with satisfaction. made everything easy to understand without the jargon and would definitely recommend.
Mark Thompson from Thompson & Co responded to this review on 20 August, 2024:
Thank you for your kind review. Please do not hesitate to contact us if you require any advice in the future in relation to personal injury or medical negligence matters.
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Verified review
This review has been left by a verified client who used Thompson & Co.
Matter Type:
Accident At Work
Anonymous
Collected on:
Mark Thmpson represented me in perusing a claim for damages and lost income following a work place accident.
From the outset Mark filled with confidence giving me advice and guidance. Communication was excellent and I was extremely happy with the result.
Mark Thompson from Thompson & Co responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Road Traffic Accident
rayyan
Collected on:
Great service.
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tle94
Collected on:
Got recommended by a friend and they were brilliant start to finish. Would recommend 100% nice polite staff and always kept updated during my case.
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Michelle
Collected on:
Mark was amazing when it came to our claim after losing my dad. Always at the end of the phone if we had any questions. The service provided to us was excellent.
Communication was great.
Overall fantastic.
Highly recommend.
Mark Thompson from Thompson & Co responded to this review on 12 October, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Angela
Collected on:
helpful friendly service
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Robert
Collected on:
no problems knew what was happening all the way through a good service
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We only deal with Personal Injury, Industrial Disease and medical negligence matters so you can be assured that you are being represented by a Senior Solicitor who is experienced in the type of claim you wish to pursue. We are experienced in dealing with a wide range of complex, high value personal injury and medical negligence claims as well as professional negligence claims. One of our qualified senior solicitors will deal with your claim. You will have direct contact with that solicitor throughout your claim.
Personal Injury and Medical Negligence Claims. Misdiagnosis. Delay in Diagnosis. Surgery mistakes. Spinal Injuries. Dental Negligence Claims. Asbestos Claims. Mesothelioma, Pleural Thickening, Asbestosis. Accidents at Work. Head Injury, Brain Injury. Amputation. Falls, Vibration White Finger.
