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How Mckenzie Bell Ltd Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Mckenzie Bell Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Mckenzie Bell Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 28%
About Right 71%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Mckenzie Bell Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Mckenzie Bell Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 91%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Mckenzie Bell Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Mckenzie Bell Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 91%
No 9%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Mckenzie Bell Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    54
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Dominic

Dominic

December 03, 2024

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Collected on:

Sale/Purchase of Property

This was the second time I had used Mckenzie Bell Solicitors at Washington regarding a property purchase, and you won’t find a better solicitor in the North-East of England.

Mckenize Bell looked after the sale of my property but also the purchase of my new property at the same time.

Deborah and the team (Joyce, Isabella, Andrea, and Carol) at the Washington branch are brilliant they helped with every stage of the process and couldn’t have been more friendly, approachable and client focused.

Moving will always be stressful for several reasons, but Deborah and the team took that stress away with simple and honest legal advice, even at times out of hours help and support trying to resolve certain matters.

Communication is always important when going through this process and the team were always keeping me regularly up to date with developments.

I will continue to use Mckenize Bell on any future legal advice.

You won’t regret partnering up with Mckenize Bell and the team at Washington.

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Dorothy Maddison

Verified review

This review has been left by a verified client who used Mckenzie Bell Ltd.

Dorothy Maddison

October 24, 2024

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Collected on:

Stress free conveyancing

We felt supported throughout the process
Lois communicated with us via email or phone detailing what was happening and what the next stage entailed so we we’re always kept in the loop.
Totally stress free excellent personal service.
Would definitely use McKenzie Bell again and recommend them to anyone

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Sandra

Matter Type:

Legal aid

Sandra

October 04, 2024

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Collected on:

Highly recommend

Chris has provided significant legal help and advice to myself and my family in time of need. Personal traumatic circumstances, brought personal difficulties. I highly recommend him and will always be my go to solicitor.
Thankyou for all you do
Regards
Sandra

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Robert Clegg

Verified review

This review has been left by a verified client who used Mckenzie Bell Ltd.

Matter Type:

Probate

Robert Clegg

March 23, 2024

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Collected on:

Probate for my late mother's estate

George Johnston, at Mckenzie Bell did an excellent job in finalising our late mother's estate, reporting on relevant tax issues to HMRC and repatriating all assets.

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SaM

Matter Type:

New home purchases and sales

SaM

October 03, 2023

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Collected on:

Unprofessional

Terrible experience, constantly having to chase things up, harassed for information I had handed in at the start of the process, they sat on updates for 2 weeks before telling me and after I paid for the searches they waited 6 weeks before requesting them. Another occasion, they photocopied some numbered, hand written responses by myself and sent them to our developer without typing them up professionally and without any context. Shambolic.

To top things off and add to the stress, they didnt send out our completion statement until a week after we had moved and failed to tell me they had still paid my previous estate agent £1800 at completion, even though I gave them notice earlier in the process that I had terminated my contract with them. I only found this out by checking the figures in our completion statement. However, I will say after raising a complaint I did receive my money back but this should never have happened.

I do feel there was a massive lack of transparency, honesty and professional behaviour by Mckenzie Bell's at times as they were meant to safeguard me and my wife during this stressful time.

Do not recommend.

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Anonymous

Anonymous

July 14, 2023

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Collected on:

First class

Everything about your service is first class. Easy to make contact, my brother had used your service a few times and recommended you.

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Anonymous

Anonymous

July 06, 2023

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Collected on:

Amazing work

This is just to express my gratitude for the support, advice and being there to walk with me in the journey of acquiring my first property. It would have been very hard but because of you, everything became manageable. Thank you very much. Continue doing this amazing work you do and I am sure you will continuously receive this kind of response of how people are happy of your services.

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Anonymous

Anonymous

February 20, 2023

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Collected on:

Thank you for the work

Thank you for the work carried out with the sale (and purchase of leasehold) which has been a long running and especially trying sale and purchase. I am sure you are all as relieved as we are that it has now reached a natural conclusion.

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Anonymous

Anonymous

January 12, 2023

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Collected on:

Review for McKenzie Bell

You seem competent & at an economical price.

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Michael

Michael

September 13, 2022

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Collected on:

Conveyancing review

We just want to say thank you to McKenzie Bell and we really appreciate their hard work on the purchase of our property. Nothing seemed to go smoothly but they were always kind, calm and professional throughout.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Regulations
    • Licensing
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