We complained to the Legal Ombudsman regarding this firm because the representation in the case was so poor that the judge questioned whether we even had representation. Long story short, the firm agreed to a £3000 reduction in their final bill to settle the matter. We lost nearly £20,000 in legal fees due to their misrepresentation and we were denied our requests by the courts because of what the judge called lack of representation and proper filing in the case. Please take my advice, if you have a family law issue, stay away from Kidd Spoor Taylor in North Shields. They will not advise you in writing, require phone calls for all decisions and put it back on you when they fail to include information you gave them for your case (the firm claimed they needed to hold back information for court).