Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Nicola
Collected on:
Throughout my case Trevor explained exactly what was happening at every stage with great knowledge about brain injuries . He would reply to emails quickly and phone regularly to update. Overall can’t thank him enough for help and support he gave to secure a better future for my son . Definitely recommend
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edward
Collected on:
Excellent service from start to finish. I was kept informed throughout the whole process by David Ekperuoh who was always friendly and professional and responded to emails within the same day! Highly recommend and would definitely use them again if the need arose.
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Matter Type:
Accident Abroad
Eugen
Collected on:
Since David Ekperuoh took over my case It's been very good. He replies to the emails promptly and was extremely fast and helpful thought, explaing and giving all the information needed as I was not involved in this kind of cases before.
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Claire
Collected on:
Victoria provided friendly yet professional service from beginning to end. I was updated regularly, and the closing stages of the case whilst upsetting and stressful, were handled with compassion by Victoria and her team.
I would have no hesitation in recommending Thompsons to anyone in a similar situation.
A representative from Thompsons Solicitors LLP responded to this review on 03 February, 2025:
Dear Claire, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from Victoria. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
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Tom
Collected on:
Overall I am really happy with the help and support provided by Thompson Solicitors throughout my case. They helped me to understand the process, steps I needed to take and they worked really hard to achieve the desired outcome of my case. Communication was excellent and they were very good at keeping me informed and I would recommend Thompson Solicitors moving forward.
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George
Collected on:
My brother was diagnosed with asbestos is his lungs, we were instructed to get a solicitor from the list supplied I chose Thompson (good choice). no win no fee.
My brother died 20thJuly 2023 after I received the power of administration in January 2024 and started to sign all the legal documents with the help of Stuart Larham backed up by Isobel Cammies to its conclusion December 2024.
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Nigel
Collected on:
Paul Morpeth of Thompsons Solicitors represented me following a road traffic accident. Paul advocated for me to get the best possible rehabilitation package via the other party’s insurers and negotiated my compensation claim. He was sensitive and reassuring throughout a very difficult time for me. Paul is very knowledge and I appreciated his skilled legal expertise. Many thanks Paul for all you have done for me.
A representative from Thompsons Solicitors LLP responded to this review on 08 January, 2025:
Dear Nigel, Thank you for taking the time to leave a review. I am delighted that you were happy with the service you received from Paul. I will pass along your comments. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
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Matter Type:
Military Accident Claim
Michael
Collected on:
The entire experience was professional, smooth and informative from start to finish. I would recommend Thompsons Solicitors and especially Fiona Smith for her professional manner though out the hole process.
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Deri
Collected on:
Jessica Williams handled my case after being told previous that there was lack of evidence to support my case.
I appealed this and thankfully Jessica took over. She reviewed the case and was positive that we had enough evidence to proceed. Jessica was quick to respond to any questions I had and always kept me up to date. She is a total assest to Thompsons practice.
Thank you so much Jessica
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Deri
Collected on:
Jessica Williams handled my case after being told previous that there was lack of evidence to support my case.
I appealed this and thankfully Jessica took over. She reviewed the case and was positive that we had enough evidence to proceed. Jessica was quick to respond to any questions I had and always kept me up to date. She is a total assest to Thompsons practice.
Thank you so much Jessica
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