Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Steven
Collected on:
After an accident at work, my union suggested that I take legal action and referred me to Thompsons solicitors. All communication was fully explained and I was kept informed throughout the whole process (around 3.5 years from start to settlement). David was very knowledgeable and approachable when I had questions or needed things explained.
Was this review helpful?
John
Collected on:
Peter Richardson was very professional and supportive in advising on the best outcome for my case, keeping me updated throughout and achieving a successful settlement without causing me any stress.
A representative from Thompsons Solicitors LLP responded to this review on 11 July, 2025:
Dear John, Thank you for taking the time to leave a review. I am pleased that you were happy with the service you received from Peter. Thank you for your feedback. Kind regards, Fiona Belgian, Regional Managing Partner, Thompsons Newcastle
Was this review helpful?
Astra
Collected on:
I cannot express enough gratitude for the exceptional service we received from Thompsons Solicitors, particularly from our legal barrister, Gill. Gill represented my mum in a personal injury claim related to mesothelioma, and from start to finish, she was nothing short of amazing.
Gill was incredibly compassionate and understanding towards my mum throughout the entire process. Dealing with such a sensitive and difficult claim, her empathy made a significant difference. We were kept fully informed at every single stage, which was incredibly reassuring. Gill truly gave a personal touch; no question was too small, and nothing was too much bother for her.
My mum and I are already missing her visits, but we are so incredibly pleased with the speedy and positive conclusion to the claim. I would recommend Thompsons Solicitors and Gill in a heartbeat to anyone in need of their services.
Thank you again, Gill, for everything. You are truly wonderful.
Was this review helpful?
Jason
Collected on:
Dislocated shoulder at work a year and a half ago and just agreed my full settlement which i am over the moon with. Daniel Jeffrey walked me through step by step and helped me every step of the way. Thank you so much!
Was this review helpful?
Lisa
Collected on:
We dealt with Joseph Dowey of the Newcastle asbestos team. Excellent service's from start to finish, always kept updated. Joseph was very professional but was always friendly which we found Excellent as it was very easy to talk too
Was this review helpful?
Gary
Collected on:
Fiona Smith helped me from start to finish also got me extra support when times were tough nothing was a problem 👏👏
Was this review helpful?
Rob
Collected on:
Fell on hotel staircase. Unsure of cause, so sought advice. Resulted in detailed report including CCTV footage which showed lapse of concentration, not blackout or negligence (except my own). Has given me peace of mind, very happy to learn no underlying cause. Doubt this level of information would have been forthcoming without legal assistance.
Was this review helpful?
Kevin
Collected on:
Joseph Dowey from Newcastle Asbestos Team. I would recommend Joseph for his professional and thorough work in dealing with my claim. I was very pleased with the speedy outcome.
Was this review helpful?
Matter Type:
Slips, Trips and Falls
Victoria
Collected on:
Good communication. Professional would use again in the future .
Was this review helpful?
Matter Type:
Asbestos Lung Cancer
Helen
Collected on:
Thompsons have represented my father recently in his claim for compensation for an industrial illness. Andrew Venn was his legal representative. Andrew has been wonderful with my father throughout this experience. He has kept my father up to date every step of the way. He has given my father the best advice and has always acted with professionalism and integrity.
We cannot recommend Andrew more highly
Was this review helpful?
