Beecham Peacock North East Limited

This company were responsible for sorting out probate when a relative died. There was a will so we thought everything would be straight forward, how wrong we were. It has taken 20 months to sort out and then we still keep receiving bills which we had no clue about. In that time we had 3 different solicitors, the second and third solicitors were diabolical. Communication is non existent so you have to constantly ask what is going on, which is usually nothing until you chase them. They make up amounts of money that are owed without producing a breakdown of what the bill is for. They lost documents, and have no empathy with you after losing a relative, to the point of removing the relatives name and giving them a number. I went to the ombudsman about the company and they were selective about what they told them missing out some important issues. The stress caused by this company has been unbelievable, with me actually taking time off work due to stress. We asked them initially to sort out the bills relating to the property as we were so upset and didn’t understand the process. This was our big mistake. We still sorted out the bills ourselves as they didn’t bother, and then they billed us for the emails (very costly emails) . Avoid this company at all costs.