I can’t speak highly enough of the team at Horne, Engall & Freeman.
Without the teams dedication to the purchase and sale of my house our move would have undoubtedly fallen through when my buyer pulled out – only leaving us with a few weeks to complete before the close of stamp duty window.
Without Doug’s drive and experience this would have effectively broken the chain and left us unable to move, but with his guidance we managed to be in a position to effectively exchange in a matter of days after finding a new buyer, and Doug had everything drawn up allowing us to complete with astonishing speed.
Throughout, what’s been equally important to me however, has been Doug’s ability to patiently talk and guide us through the process, explaining everything, and offering us a personal level of support and service that far exceeded expectations and gave me great reassurance whilst going through a most anxious time.
I found the teams work, commitment and personal service excellent for the quoted (reasonable) fee, and I was further surprised the quoted price was that finally invoiced as there was additional work which had to be completed by the firm (seemingly at their own expense) due to my change of buyer.
I can’t thank Doug (and Tina) enough for their hard work, professionalism, knowledge and attention to detail which all contributed to get us into our new home speedily – but I'm also very thankful for the outstanding level of personal support that took ‘most’ of the stress out of doing so.
