Andrew
Collected on:
Excellent service
Excellent and professional service from James and the rest of the team with regard to the sale of our property.
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Lichfield Reynolds LLP
01782 313212
Lichfield Reynolds was established in 1984 by Robin Lichfield and Geoffrey Reynolds. Our first office was in Commerce Street, Longton, where we are still located. In 2002 the practice merged with Sankeys, another local firm based in Hanley in Pall Mall, and this remains the location of our Hanley office. Read more...
- Address
- ST3 1TU
- 01782 313212
- www.lichfield-reynolds.co.uk
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Other locations
Lichfield Reynolds LLP
have 1 other location
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How Lichfield Reynolds LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lichfield Reynolds LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lichfield Reynolds LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Lichfield Reynolds LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lichfield Reynolds LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Lichfield Reynolds LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lichfield Reynolds LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Lichfield Reynolds LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Residential Conveyancing
Mitch
Collected on:
Excellent conveyancing service
Excellent levels of service. Nick, James, Zoe, Jan and the team made the process stress free for my wife and I whilst selling our home and buying a new one. Look forward to working with them again in future!
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Matter Type:
Child Law
Jade
Collected on:
Best solicitors I could ask for.
I have used these solicitors 3 times for all my cases and I can’t thank them enough for all the help and compassion they have shown me over the years. If I ever find myself in a situation where I need a solicitor again I will 100% come back to these. 100% recommend for anyone who have child law issues.
A representative from Lichfield Reynolds LLP responded to this review on 19 April, 2024:
Dear Jade, Thank you for your continued trust in our firm for your legal needs. We are grateful for the opportunity to support you and provide compassion throughout the years. Your recommendation means a lot to us, especially in child law matters. We will pass your kind words onto Pauline McIntyre.
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Matter Type:
Residential Conveyancing
David
Collected on:
Excellent Conveyancing Service
From the outset, communications were efficient, everything explained and the process was followed up with diligence and efficiency. We liked the mix of comms styles both through email and by phone.
A representative from Lichfield Reynolds LLP responded to this review on 11 April, 2024:
Hi David. We're delighted to hear that you found our communication efficient and appreciated the mix of styles. Ensuring clarity and diligence throughout the process is our top priority at Ison Harrison. Thank you for your feedback regarding Nicholas!
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Matter Type:
Residential Conveyancing
stoke
Collected on:
Excellent service
This review is for a different branch.
Dealing with Zoe and James was an absolute pleasure. They were approachable, friendly, professional and helped take the stress out of moving home. Would definitely recommend and have no hesitation in using them again.
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Matter Type:
Family law
Jael
Collected on:
Excellent service
This review is for a different branch.
Good quality service as per - Emma James in particular always does a great job. Highly recommend.
A representative from Lichfield Reynolds LLP responded to this review on 26 April, 2024:
Dear Jael, Thank you for your feedback! We're delighted to hear that you were satisfied with the quality of our service, particularly with Emma James. Your recommendation is greatly appreciated.
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Matter Type:
Residential Conveyancing
Beth
Collected on:
Excellent all round Solicitors
This review is for a different branch.
I used Lichfield and Reynolds Solicitors in Longton Stoke-on-Trent. I found from the receptionist to the solicitors very professional. It was a hard struggle at the end to sell a property but thanks to a very professional James Whitmore we got there. Thank you all for your help. I will recommend you to anyone who is in need of a solicitor. Their fee and Austerberrys fee was very reasonable. Thank you very much.
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Matter Type:
Child Arrangements Following Divorce
Lucy
Collected on:
Emma was excellent
This review is for a different branch.
Thank you so much for helping with my difficult divorce, and then related childcare matters, which were long and drawn out. The outcome was exactly what I was hoping for, and we now move forward in a more concrete way, without the need for court.
A representative from Lichfield Reynolds LLP responded to this review on 14 March, 2024:
We're glad we could assist you through your difficult divorce and childcare matters, Lucy. Achieving the outcome you hoped for without the need for court is a great success. Thank you for entrusting us with your case.
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Matter Type:
Residential Conveyancing
STEVE
Collected on:
Returning customer
This review is for a different branch.
I have used Lichfield Reynolds several times to carry out property conveyancing work for me. I find them to be professional, approachable and competitively priced. I will continue to use them in the future.
A representative from Lichfield Reynolds LLP responded to this review on 11 March, 2024:
Dear Steve, Thank you for choosing us for your property conveyancing needs. We're glad to hear that you found Nicholas and the team's services professional, approachable, and competitively priced. We look forward to assisting you in the future. Best regards, Lichfield Reynolds LLP
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Matter Type:
Children
Sandra
Collected on:
Family law
This review is for a different branch.
Absolutely amazing law firm couldn't do enough for me definitely recommend this company went above and beyond to help me with my family case
A representative from Lichfield Reynolds LLP responded to this review on 27 February, 2024:
Hi Sandra. Thank you for recommending our law firm. We appreciate the opportunity to have assisted you with your family case. Please don't hesitate to contact us if you require further assistance in the future.
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Reviews collected from
Eric
Collected on:
Eric
Excellent advice and kind and helpful staff I would recommend these to everyone
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Zahid
Collected on:
Zahid
Good service. Highly recommended
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JD
Collected on:
A client
First class service from a well established firm. Thank you!
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Auden
Collected on:
Auden
Very warm, friendly and professional. Would highly recommend.
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A
Collected on:
A client
The team were brilliant when going through the home-buying process, very helpful from the first interaction with them. Would definitely recommend anybody to use Lichfield Reynolds. A massive thank you also to Zoe who was extremely helpful whenever I had any queries.
Thanks again!
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Lichfield Reynolds LLP are accredited by
About this branch
Description
We primarily serve the whole of the Stoke-on-Trent together with parts of Staffordshire and Cheshire, our conveyancing department provides services throughout England and Wales. We offer a friendly, sympathetic and professional service, where client care is paramount, and ensure we approach every case with care and compassion throughout. We believe communication is key and tailor our service to meet our client’s individual needs. We offer face to face appointments, telephone or email communication.
Regulated by
Legal services
Personal areas of law
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Injunctions
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Separation
- Separation Agreement
- Social Services
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Wills, Trusts & Probate
- Probate
- Wills
Business areas of law
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Commercial Property
- Purchase and Sale Of Commercial Property
-
Regulations
- Licensing