01782 313212
Lichfield Reynolds was established in 1984 by Robin Lichfield and Geoffrey Reynolds. Our first office was in Commerce Street, Longton, where we are still located. In 2002 the practice merged with Sankeys, another local firm based in Hanley in Pall Mall, and this remains the location of our Hanley office. Read more...
Lichfield Reynolds LLP
have 1 other location
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Lichfield Reynolds LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lichfield Reynolds LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lichfield Reynolds LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Lichfield Reynolds LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Lichfield Reynolds LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Lichfield Reynolds LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Lichfield Reynolds LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Mitch
Collected on:
Excellent levels of service. Nick, James, Zoe, Jan and the team made the process stress free for my wife and I whilst selling our home and buying a new one. Look forward to working with them again in future!
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Matter Type:
Child Law
Jade
Collected on:
I have used these solicitors 3 times for all my cases and I can’t thank them enough for all the help and compassion they have shown me over the years. If I ever find myself in a situation where I need a solicitor again I will 100% come back to these. 100% recommend for anyone who have child law issues.
A representative from Lichfield Reynolds LLP responded to this review on 19 April, 2024:
Dear Jade, Thank you for your continued trust in our firm for your legal needs. We are grateful for the opportunity to support you and provide compassion throughout the years. Your recommendation means a lot to us, especially in child law matters. We will pass your kind words onto Pauline McIntyre.
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Matter Type:
Residential Conveyancing
David
Collected on:
From the outset, communications were efficient, everything explained and the process was followed up with diligence and efficiency. We liked the mix of comms styles both through email and by phone.
A representative from Lichfield Reynolds LLP responded to this review on 11 April, 2024:
Hi David. We're delighted to hear that you found our communication efficient and appreciated the mix of styles. Ensuring clarity and diligence throughout the process is our top priority at Ison Harrison. Thank you for your feedback regarding Nicholas!
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Matter Type:
Residential Conveyancing
stoke
Collected on:
This review is for a different branch.
Dealing with Zoe and James was an absolute pleasure. They were approachable, friendly, professional and helped take the stress out of moving home. Would definitely recommend and have no hesitation in using them again.
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Matter Type:
Family law
Jael
Collected on:
This review is for a different branch.
Good quality service as per - Emma James in particular always does a great job. Highly recommend.
A representative from Lichfield Reynolds LLP responded to this review on 26 April, 2024:
Dear Jael, Thank you for your feedback! We're delighted to hear that you were satisfied with the quality of our service, particularly with Emma James. Your recommendation is greatly appreciated.
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Matter Type:
Residential Conveyancing
Beth
Collected on:
This review is for a different branch.
I used Lichfield and Reynolds Solicitors in Longton Stoke-on-Trent. I found from the receptionist to the solicitors very professional. It was a hard struggle at the end to sell a property but thanks to a very professional James Whitmore we got there. Thank you all for your help. I will recommend you to anyone who is in need of a solicitor. Their fee and Austerberrys fee was very reasonable. Thank you very much.
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Matter Type:
Child Arrangements Following Divorce
Lucy
Collected on:
This review is for a different branch.
Thank you so much for helping with my difficult divorce, and then related childcare matters, which were long and drawn out. The outcome was exactly what I was hoping for, and we now move forward in a more concrete way, without the need for court.
A representative from Lichfield Reynolds LLP responded to this review on 14 March, 2024:
We're glad we could assist you through your difficult divorce and childcare matters, Lucy. Achieving the outcome you hoped for without the need for court is a great success. Thank you for entrusting us with your case.
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Matter Type:
Residential Conveyancing
STEVE
Collected on:
This review is for a different branch.
I have used Lichfield Reynolds several times to carry out property conveyancing work for me. I find them to be professional, approachable and competitively priced. I will continue to use them in the future.
A representative from Lichfield Reynolds LLP responded to this review on 11 March, 2024:
Dear Steve, Thank you for choosing us for your property conveyancing needs. We're glad to hear that you found Nicholas and the team's services professional, approachable, and competitively priced. We look forward to assisting you in the future. Best regards, Lichfield Reynolds LLP
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Matter Type:
Children
Sandra
Collected on:
This review is for a different branch.
Absolutely amazing law firm couldn't do enough for me definitely recommend this company went above and beyond to help me with my family case
A representative from Lichfield Reynolds LLP responded to this review on 27 February, 2024:
Hi Sandra. Thank you for recommending our law firm. We appreciate the opportunity to have assisted you with your family case. Please don't hesitate to contact us if you require further assistance in the future.
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Antony
Collected on:
This review is for a different branch.
I was extremely happy with the service provided by Natalie Poole, in writing my Will. She was helpful and also Emma her secretary too. All in all I had a very good customer experience
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Zahid
Collected on:
Good service. Highly recommended
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JD
Collected on:
First class service from a well established firm. Thank you!
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Auden
Collected on:
Very warm, friendly and professional. Would highly recommend.
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A
Collected on:
The team were brilliant when going through the home-buying process, very helpful from the first interaction with them. Would definitely recommend anybody to use Lichfield Reynolds. A massive thank you also to Zoe who was extremely helpful whenever I had any queries.
Thanks again!
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Julie
Collected on:
Efficient,helpful service from Natalie Poole!
Would recommend this business!
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We primarily serve the whole of the Stoke-on-Trent together with parts of Staffordshire and Cheshire, our conveyancing department provides services throughout England and Wales. We offer a friendly, sympathetic and professional service, where client care is paramount, and ensure we approach every case with care and compassion throughout. We believe communication is key and tailor our service to meet our client’s individual needs. We offer face to face appointments, telephone or email communication.
