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How First Line Family Law Limited Compares

Value for money

!

Limited data.

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of First Line Family Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using First Line Family Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Line Family Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how First Line Family Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Line Family Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how First Line Family Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that First Line Family Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    39
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mal

Mal

March 25, 2025

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Collected on:

Special thank you

I would like to say a special thank you to both Ceri Borland and Sarah Griffin for dealing with my case over the past 12 months. Their professionalism has certainly shown through and this has ensured that both parties and children have the best outcome for the future. Their guidance and communication, alongside superb clarity has been outstanding throughout. I personally would like to say a massive thank you for not only doing the very best for all parties involved, but for tolerating my frustration(on my part), from start to finish. I will have no doubt in recommending their services to anyone concerned, as they will definitely be in very safe hands. Many thanks

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Natalie

Natalie

February 18, 2025

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Thanks Ceri

Ceri was very understanding of my difficult situation and going forward with divorce proceedings. She was easy to talk to and listened to ongoing issues. Ceri always gave clear advice and information when needed. Thanks for everything.

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Shannon

Shannon

January 27, 2025

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Would recommend!

I used First Line Family Law back in the summer to create a parenting plan for myself and my ex partner for the care of our daughter. Ceri made the process so easy and explained everything clearly offering expert advice which I found extremely helpful. This led to a quick resolution and the plan being in place within a few short weeks and has been working well ever since. I cannot recommend First Line Family Law Enough!

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Josh

Josh

December 16, 2024

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Exceptional

I cannot express enough how grateful I am for the exceptional service I received from Ceri during a very challenging time in my life. From the very first consultation, she demonstrated a deep understanding of my situation and showed incredible empathy, making me feel heard and supported throughout the entire process. What truly set Ceri apart was her genuine passion for my case. It was clear that she not only had the legal expertise but also cared deeply about achieving the best possible outcome for me and my family. She took the time to explain each step, ensured I was always informed, and worked tirelessly to safeguard my interests with both professionalism and compassion. Thanks to Ceri's unwavering support, I felt confident and reassured throughout a difficult and emotional journey. I highly recommend her to anyone seeking not only a highly skilled family lawyer but someone who truly understands the emotional complexities of family law and will stand by you every step of the way.

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Craig

Craig

December 10, 2024

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Absolutely worth every penny !

Ceri Boland at First Line Family Law is an angel she gave me and my partner valuble information on how to move forward with a family matter, She was very open and honest about pricing going forward and very easy to speak to. Absolutely worth every penny !

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Huw

Huw

November 20, 2024

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Thank you very much.

From my initial meeting with Ceri I felt that I was in good hands. Ceri has been very supportive & professional throughout the divorce process. I have felt that Ceri has done everything she could to make the process as easy as can be expected and the cost was not ridiculously expensive. I have recommended Ceri to a friend's brother who is at the beginning of this unfortunate & difficult process. Thank you very much. Huw.

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Callum

Callum

June 17, 2024

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Highly recommend

I couldnt thank ceri boland enough for the help she has given me for my court proceedings she has been very professional and amazing with the help and advice she has given i will never use any other family law solicitor ever again would highly recommend to anyone who needs help

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Ajl

Ajl

May 08, 2024

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Thank you so much

Highly recommend this law firm due to invaluable support, clear guidance, professionalism and prompt attention to great detail during such a challenging time. Thank you so much for what you have done for me and my family.

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Chloe

Chloe

May 02, 2024

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Very useful

I received very useful and helpful advice over the phone with Ceri! Would highly recommend your services, thank you!

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Tapan

Tapan

April 29, 2024

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Cari

Cari has been absolutely fantastic right from our first meeting till the end of divorce certificate. Cari worked day and night to have this complicated case resolved and really has been making all the right efforts. She has communicated everything with me and advised me correctly. Whenever I needed any further advice or clarification, Ceri was always at the other end of a phone call or a text message. This is absolutely priceless and I am grateful for all your efforts in this case. I couldn't recommend First Line Family Law enough! Ceri, thank you very much and I really appreciate all your hard work with my case and wish you all the success!

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First Line Family Law Limited are accredited by

accreditation

About this branch

Description

First Line Family Law is a specialist team of family law solicitors and divorce solicitors in Cardiff. Our family lawyers have extensive experience and have a proven track record in achieving success. We understand that those experiencing family breakdown are facing one of the most challenging times in their lives. Our family lawyers pride themselves on their compassionate and empathetic approach, whilst also providing a professional and expertise service, consistently delivering excellent results each time.

Regulated by

Solicitors Regulation Authority

Legal services

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