Bethan
Collected on:
sale of property
Can't recommend Hannah highly enough. Always on the front foot chasing other parties and kept me informed throughout. Thank you
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Ackland & Co
02920 641461
- Address
- CF11 9NL
- 02920 641461
- www.acklandslegal.co.uk
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How Ackland & Co Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ackland & Co on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ackland & Co. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Ackland & Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ackland & Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Ackland & Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ackland & Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Ackland & Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Ackland & Co only have 11 reviews listed here
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Client Reviews
Reviews summary
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Excellent
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Residential Conveyancing
Clare
Collected on:
Went the extra mile
We were extremely lucky to have Hannah act on our behalf when we bought our house.She was thorough, professional and always pleasant ready to go the extra mile .
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Alice
Collected on:
Friendly, supportive and efficient!
Hannah made two first time buyers feel at ease despite a challenging and delayed purchase. The process was clearly explained to us and our (often simple!) questions were always answered so quickly. We had total confidence that Hannah was “on it” from start to finish. Would 100% recommend Ackland & Co.
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Jenny
Collected on:
Excellent service
We recently used Ackland & Co solicitors for our house purchase and sale and we’re very pleased with the service provided and at an affordable price. A special thank you to Hannah for her professionalism and diligence in helping us through both transactions. The sale should have been straight forward with only two in the chain, but the buyers conveyancer kept throwing challenges in our direction making things more protracted than they should have been. Thankfully Hannah saw us safely through it all with skill and with good humour. We have no hesitation in recommending their conveyancing services and would be very happy to use them again.
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Jill
Collected on:
House sale
I sold my house through Ackland and co. Hannah Maddy acted on my behalf. It was not a straight forward sale and took many months. Despite all her other cases Hannah kept me informed as to progress and answering the buyers solicitors many question regarding the property.
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Subash and Rasika
Collected on:
Property Transaction
Hannah Maddy & Simon at Ackland & Co helped us with a Property Transaction. We are delighted with the service we received. Hannah explained the process in simple terms, dealt and responded to our queries via email quickly & efficiently. We would definitely use their services again.
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Matter Type:
Residential Conveyancing
Keith
Collected on:
Outstanding Conveyancing Support
Emma-Rose, Kevin & Simon at Ackland & Co were a fantastic support to us when we sold our home. There were multiple delays due to issues with our buyer but they kept on top of everything and kept things as simple as possible for us. Most importantly, at what can be a stressful time, they were always available to take a call and responded to queries via email incredibly quickly. This to me was the most important part and is what from previous experience with other Solicitors, can sadly be lacking.
I would have no hesitation in recommending Emma-Rose and the team at Ackland & Co for any conveyancing needs. They were efficient, transparent and incredibly supportive.
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Matter Type:
Residential Conveyancing
Jacqui
Collected on:
Best solicitors ever!!!
I would 100% recommend Ackland and Co solictors to deal with any conveyancing needs. Both Emma and Simon were highly professional and their communication was second to none. Never did I feel like I didn’t know what was going on with our sale and purchase as they were so responsive with any questions I had and also their friendly approach allowed me to ask any “daft” questions I had. 100% would recommend !!
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Matter Type:
Residential Conveyancing
Peter
Collected on:
Outstanding and Professional Service
Hannah Maddy at Ackland & Co recently handled the sale and purchase of our properties. The purchase was not straight forward with the house being in a conservation area and the vendor was selling a part of the land but Hannah was so professional in the way she handled this and without her expertise I doubt very much if we would have finalised the purchase. She was knowledgeable, caring, very efficient and more importantly we could contact her at any time and she was always there with a cheery response which made the process so much easier. I cannot rate Hannah and Ackland & Co highly enough for their conveyancing services.
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Matter Type:
Residential Conveyancing
Damien
Collected on:
When called upon to protect my interests Ackand failed completely.
Ackland were recommended to me by a developer when purchasing an off plan property (should've known better). The development ran into difficulties and eventually stalled. None of this is the fault of Ackand of course but at this juncture you'd expect solicitors acting on your behalf to do their best to update you and protect your interests. Instead I got 2 months of fobbed off excuses, claiming they were awaiting more information, etc etc. I got more updates from media coverage than my own solicitors. These guys were bullied and given the runaround by the developers legal representatives by the looks of it. Investor communications from the sales agent told me to contact my solicitor numerous times following changes in the outlook of the project. Not once did I receive any advice or even an outline of any options I had. 2 months of complete silence from these guys at end the project went into administration (again reported in the papers 3 days prior to Ackland letting me know). All I got was as 'we feel bad on your behalf' letter and a request to pay them more money.
I'm lodging a complaint over their complete inaction with the SRA and seeking advice as to whether I have recourse to them due their poor representation. There are 100s of investors in the same position as me due to Ackland's inability to actually perform as solicitors. DO NOT hire this firm, they will fail you when you need them.
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