Tom Street & Co Solicitors

01373 486 737

Tom Street is an experienced solicitor specialising in dispute resolution. Based in Frome, Somerset he represents clients from all over England and Wales. Tom is a straight talking, approachable solicitor who values his clients, and who goes the extra mile to understand their individual requirements. With the assistance of his hard-working team, Tom does all that he can to achieve the best possible outcome for his clients. Read more...

Also known as - Tribunal Claim, Do I Have A Case

Address
Maidsgrove Farm
Frome
Somerset
BA11 2PY
01373 486 737
www.doihaveacase.co.uk

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Thomas Street

5.0 out of 5

(39)

Solicitor

How Tom Street & Co Solicitors Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Tom Street & Co Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tom Street & Co Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 44%

About Right 55%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Tom Street & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Tom Street & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Tom Street & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

2nd / 13

331st / 4651

Company & Commercial

2nd / 16

304th / 4417

Housing & Property

5th / 10

679th / 4269

Employment

1st / 13

170th / 3125

Money & Tax

2nd / 6

222nd / 1854

Professional Negligence

1st / 6

167th / 1212

Clinical Negligence

1st / 3

171st / 950

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

152
Very Good

3
Average

0
Poor

0
Awful

7

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Anonymous

October 28, 2024

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Excellent (Tribunal / Employment Law)

I was dismissed by a global blue chip company and in my opinion was done so wrongfully.
I searched the internet and thankfully came across Tom Street Solicitors.
From start to finish they represented me and guided me through so much, without their assistance I would have potentially not followed through with my convictions.
Following a 4 day industrial tribunal and much deliberation thereafter I was contacted by my representative from start to finish Alex Passmen who was all over the case throughout to inform me that we was successful on 2 counts which exceeded my expectations.

A massive thank you Alex

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Employment

Matter Type:

Tribunal Claims

Nina

October 07, 2024

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Went above and Beyond!

I recently worked with Jo from Tom Street Solicitors in an employment case. I had been treated extremely badly by my former employer and she was genuinely caring and sympathetic towards me. It had severely impacted my mental health, so having someone to take the emotion out of it all and look at the facts of the case knowledgeably was exactly what I needed.

Jo went above and beyond and did everything she could to ensure I felt reassured and supported, explaining how everything would work and what to expect. I would therefore highly recommend Tom Street's solicitors and Jo.

Thanks again for everything!

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Employment

Matter Type:

Settlement Agreements

Adam

September 17, 2024

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Employment Dispute

Tom and myself had a call regarding a quite complex and difficult employment dispute I was having with my employer. Despite the complexities of the case (and obviously my own apprehension to decide whether it was something even worth the consideration of a solicitor), Tom reassured me straight away and grasped the details in a very professional manner. His advice had an extremely positive outcome for my circumstances and for that I could not recommend him enough. His advice was pivotal and crucial to the outcome.

Lawyer named in this review:
Thomas Street

Thomas Street

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Employment

Matter Type:

Tribunal Claims

David

September 09, 2024

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Works hard to get the best result

Alex really listened to me and navigated me through a very difficult time. He was absolutely brilliant at explaining the processes to me and options available. Alex and his team worked hard to achieve an excellent outcome. I would certainly recommend their services!

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Employment

Matter Type:

Tribunal Claims

Yettos

June 17, 2024

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Excellent (Tribunal / Employment Law)

Tom and Ellie provided excellent legal support for my tribunal case on constructive dismissal.

I must mention that Ellie went above and beyond to understand every point of my case and I certainly appreciate it.

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Company & Commercial

Matter Type:

Employment - business

Oliver

April 16, 2024

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A life saver for challenging employment disputes

Tom won my employment tribunal against my multi-national former employer who owed me thousands of pounds. I had a strong case but it was clearly going to be a lengthy and challenging process but Tom is dogged and extremely knowledgable. So grateful as my former employer caused me a ton of stress and hardship due to their behaviour.

Lawyer named in this review:
Thomas Street

Thomas Street

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Lee

July 28, 2023

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Employment Tribunal

Needed urgent clarity on unexpected update on Employment Tribunal. Given tremendous advice, very friendly. Gordon was a massive help. Will use again and definitely recommend.

A representative from Tom Street & Co Solicitors responded to this review on 31 July, 2023:

Thank you for your review, Lee. We're glad Gordon was able to assist with your Employment Tribunal matter. We appreciate your recommendation and look forward to assisting you again in the future. Thank you for choosing Tom Street & Co.

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Housing & Property

Matter Type:

Boundary Disputes

Gemma

April 26, 2023

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Boundary dispute advice

Very happy with the service provided. Tom reviewed our documents in detail ahead of our call and then shared very frank and logical advice on next steps for us in order to avoid litigation which is our aim. Hopefully it will work, but if it doesn't I will certainly be straight back to Tom. Thank you.

Lawyer named in this review:
Thomas Street

Thomas Street

A representative from Tom Street & Co Solicitors responded to this review on 27 April, 2023:

Thank you for the positive review, Gemma! We're glad to hear that Tom was able to provide you with helpful advice to help avoid litigation. Please don't hesitate to contact us again if you need further assistance.

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Scott

March 09, 2023

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Professional service and superb support

I have received excellent support from Ellie Humphris at Tom Street & Co Solicitors. After a quick search online to find a solicitors firm I was very surprised to be speaking to a solicitor about my employment tribunal case so quickly and was grateful as I had left things a big late. It was made easy to contact Ellie directly after I'd missed a phone call, the advice I received was brilliant and I am incredibly grateful for it. I would definitely recommend Tom Street & Co solicitors. From the other solicitors I had contacted it was clear that many choose to make what could be a simple process to speak to a solicitor an unnecessarily complicated one.

Lawyer named in this review:
Thomas Street

Thomas Street

A representative from Tom Street & Co Solicitors responded to this review on 10 March, 2023:

Scott, We are delighted to hear that you received exceptional support during his legal case from our solicitors Ellie and Thomas. Here at Tom Street & Co Solicitors, we strive to ensure every client gets the personalised service they deserve in a timely manner. You can rest assured knowing you were in capable hands with us and we thank you for your kind words of recommendation.

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Verified review

Andrew Harris

December 27, 2022

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Employment ( salary ) issue.

I can’t recommend or Thank Tom enough for supporting myself in a prompt professional manner.
Absolutely flawless.

Lawyer named in this review:
Thomas Street

Thomas Street

A representative from Tom Street & Co Solicitors responded to this review on 03 January, 2023:

Thank you for your review, Andrew. We appreciate the positive feedback you have given Thomas and wish you all the best for the future!

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Reviews collected from

stewart

September 20, 2024

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stewart

An excellent service from the initial communication and throughout. Polite, informative and extremely helpful.

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James

July 01, 2024

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James

Highly recommend Tom

His advice was absolutely invaluable and he supported my case from the offset. He was open about potential weaknesses, and thoroughly analysed all aspects of my case to secure an excellent outcome.

Thank you, Tom!

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Yettos

June 17, 2024

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Yettos

Highly recommended

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Dimitar

June 13, 2024

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Dimitar

Thank you very much for the service I received from Jo and Tom Street co solicitors through this stressful for me times. If again I need help I know I'll call them again for sure !!!

A representative from Tom Street & Co Solicitors responded to this review on 13 June, 2024:

We're delighted to hear that Jo and the team at Tom Street & Co Solicitors were able to support you during this stressful time. Your kind words inspire us to continue providing the best service possible. If you ever need our assistance again, please do not hesitate to reach out. We're here for you.

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will

April 27, 2024

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will

I had to chase them repeatedly. Very poor Communication on their part. After a number of communications being completely ignored I eventually found another solicitor to represent me.

A representative from Tom Street & Co Solicitors responded to this review on 13 June, 2024:

Thank you for sharing your experience with us, and I'm genuinely sorry to hear about the inconvenience you faced. We strive to provide excellent service, and it's clear we fell short in your case. Your feedback is invaluable, and we will address these issues to improve our communication processes.

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