01869252161
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Brethertons LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Brethertons LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brethertons LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Brethertons LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brethertons LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Brethertons LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Brethertons LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Janet
Collected on:
Brethertons were marvelous, the purchase of my new home went so smoothly because of the competence of this company. They were efficient, friendly and so very helpful throughout. I can't thank them enough. All of the staff that I dealt with were top class.
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Joanna
Collected on:
Highly recommend this team of people, fantastic, very very professional, made my whole experience stress free, kept me updated regularly and treated me as an actual person not just a client, brilliant job fantastic people
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dee
Collected on:
Brethertons took my fee, refused to advise about merit of my case, used documents I produced myself- 'or it would have cost me more.' Did not consult my barrister about the case or assess the case themselves initially, so advised me that settlement was likely. Barrister got around to assessing the claim, advised too much missing information- settlement not likely. Meanwhile Brethertons charged me fees for preparing a case for a settlement which would not take place. Also allowed me to instruct the barrister myself so that she was asking me complex legal questions I had no way to answer. I wanted to settle, the barrister said it was not possible- said I was 'agitated' or some such description. Solicitor justified this by saying time was short and I was going to advise the barrister myself by public access anyway. Fuming mad, disappointed. Would have done my paperwork and instructed the barrister myself rather than pay 2 500 so I could do it myself. Their manner lacks compassion, understanding and they are unconscionable. Go elsewhere
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Verified review
This review has been left by a verified client who used Brethertons LLP.
Matter Type:
Separation Agreement
Paul
Collected on:
I can only reiterate my comments above; areas for improvement: Explain matters upfront including a walk-through of the welcome pack. Explain projection of costs better. Be available for phone calls. Improve response time generally. Be as good as the competition. Make me feel like a client not one of 50+ cases that you've probably got ongoing at any one time.
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Matter Type:
Employment Law
Elena
Collected on:
Be very very careful with this company. Look at the way the charge and make sure everything is clear.
In my case, before I even signed the contract with them they had charged me £250 which I didn't find out until later. The secretary called me to let me know that the contract had been sent and they also charged me for that call at £23.
Unless you are sure what you want, don't use this company to give you any initial advice as they don't have transparency on the way they charge customers and you will find yourself with a very big bill on top of the stress you are already going through.
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Matter Type:
Purchase and Sale
david
Collected on:
Used Brethertons for the sale/purchase of my last property and it went swimingly, so decided to use them again. What a mistake, paperwork not done, no informatio, spent most of my time doing the work for them by making phone calls and sorting out details. Never given an update and in the end almost lost the new property. The woman selling it never got any of the questions raised and was in tears when we turned up to measure for curtains.
All in all terrible experaince, if you are planning to use them expect the minium effort from them and the maximum stress for you.
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Matter Type:
Commercial Litigation Matters
Johnny
Collected on:
This review is for a different branch.
Appalling company that has just admitted to me IN WRITING ('Strictly the matter should not have been progressed' and 'I apologise that the situation developed') they not only didn't carry out proper Anti Money Laundering checks but also sought to overcharge my company by almost £1500 to boot. Were a good firm of solicitors once. Now ? Avoid. Avoid. Avoid. As others have noted, seem to be simply interested in what fees can be charged.
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Joel
Collected on:
This review is for a different branch.
A few years ago, I engaged the services of Dominic Wisdom. During our collaboration, there were some challenges regarding the clarity of costs. Initially, I paid £500 as an advance payment, with the understanding, based on Dominic’s assurances, that I would be notified before reaching this amount.
Unexpectedly, I received an additional invoice for £1,787.00. This was without any prior indication that the initial budget of £500, which I had set for the specific consultation, was being exceeded.
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Matter Type:
Divorce
Bryn
Collected on:
This review is for a different branch.
Brethertons made an error in my Consent Order which cost me £84k.
I have a history with Brethertons from 2020 when Financial Agreement Consent Order was written. Brethertons then helped me with a D11 to address the Error in court with my ex husband during 2022 and 2023. I addressed the Error in court with a ‘slip rule’ which was not the correct way to to address the Error. At no time did Brethertons tell me the ‘slip rule’ would not be appropriate in this case and it went downhill from there. I expected Brethertons to extend client care and my best interests but Brethertons then told me I had a special arrangement. My best interests were not considered as we had different goals. Brethertons wanted to avoid culpability and have done so.
I made a formal complaint to Brethertons which was addressed in house and they found themselves to be not responsible for any wrongdoing.
Legal advice has told me that my Ex was lucky and got away with the payment and that Brethertons were responsible.
No misinformation was given to Brethertons in the writing of the Order, it was an easy mistake to make but the cost to me was great.
Brethertons have now notified their insurer and asked me to seek legal advice, they also offered me £500 for not letting me know earlier, at the time that I actually needed legal advice as they were not legal advice, which I did not know.
Brethertons have avoided negotiating compensation for the Error because that would be admitting to the Error. To seek legal advice and pursue this Error would cost me thousands and Brethertons have gaslighted me and brushed this under the carpet as they know that the legal system is expensive and I cannot pursue them.
My experience with Brethertons has been devastating, financially and mentally. They have got away with it but this type of deception from a law firm is very telling concerning the way they do business. Brethertons recently wrote that they support my GP concerning my mental health
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Anonymous
Collected on:
This review is for a different branch.
Brethertons Rugby Branch dealt with our late fathers estate and steered the family through the difficult process in an efficient, approachable and professional manner. Our thanks go to Annabel Burchett for answering any enquiries we had about the process quickly ,this was a difficult time for our family but we were able to put our trust in Annabel. Also, thank you to Gemma Drakeford for your dealings with us, your approach also put us at ease.
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