Richard
Collected on:
Unprofessional
Had dealings with Massers Solicitors, totally unprofessional, happy to bend the rules and not follow UK laws.....PLEASE BEWARE.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Massers Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Massers Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Massers Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Massers Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Massers Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Massers Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Massers Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Richard
Collected on:
Had dealings with Massers Solicitors, totally unprofessional, happy to bend the rules and not follow UK laws.....PLEASE BEWARE.
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Claire
Collected on:
Totally unprofessional, rude, and happy to turn a blind eye when UK law is broken. Suppose money talks !! Avoid...they are a disgrace
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TB
Collected on:
I hired James Carley to get me a better settlement than my ex was offering on a house + share in my business after we separated. Throughout the correspondence I witnessed him run rings around a whole team of solicitors at a large law firm. He listened to my brief and went on to use some clever levers to secure a much better settlement for me. It was great value, minimum stress and he was an absolute pleasure to deal with. I can't recommend his knowledge and experience highly enough, especially if you have an ex as devious and conniving as mine.
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Paul
Collected on:
I recently put my property on the market and was fortunate to receive an offer. I went with my estate agents advice and took Massers in West Bridgford as my agents. I received an e.mail from them confirming they had agreed to act on my behalf and would be in touch. Suffice to say, I heard nothing so contacted them only to be told they were busy and would call me back. again, nothing so I contacted them again and they assured me they would chase things up. The next thing, I receive a call from my estate agents informing me Massers had rejected my request because they are " too busy" This has resulted in a severe delay in my sale and may well result in the loss of my sale!
I am left bewildered and most disappointed with a company that I was recommended to and find this most unprofessional. I would urge you to look elsewhere if you want reliability.
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Rizgar
Collected on:
First class service from this firm and I can not recommend enough Mr James Carley who dealt with my case efficiency, professionally and in a very short period of time. I would not use any other firm if I ever need a solicitor ! Once again thank for your outstanding service.
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Matter Type:
New home purchases and sales
Soumya
Collected on:
This review is for a different branch.
I received the best service fro Massers,Nottingham. My solicitor Miss Sally Simpson was so helpful and approachable. The entire Massers team work was really appreciated. They finished my work on time,really fast.I would use the service further and definitely recommend to my friends and family.
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Gino
Collected on:
This review is for a different branch.
Very poor service. They use newly qualified solicitors, with very little experience. With no support or direction,
But charge too rates
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Matter Type:
Residential Conveyancing
Matt
Collected on:
This review is for a different branch.
I recently used Sally Simpson at Massers West Bridgford. The service I received was fantastic, Sally went above and beyond to ensure my sale went through very quickly. Strongly recommended. First class service.
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