We received first class service from Locking solicitors, right from first contacting an advisor via chat. An appointment was requested for an ID1 form to be signed and witnessed, for my wife. A message was left at the York office for Will Bagley to contact us, to arrange an appointment. Will, contacted us very quickly, and kindly offered an appointment to suit us, therefore changing his planned schedule. Will was polite, knowledgeable, and has a brilliant personality. He makes you feel comfortable and very relaxed, as if you have known him for years. Both my wife and I were very impressed with Locking solicitors overall, including the receptionist ladies, who answered our initial phone calls. They are a very organised business, and will not disappoint people requiring their assistance.