
Deb
Collected on:
Repeat of the same fantastic service
This was the second time Naomi at EG Law has acted for me, and once again, she was exceptional. Alongside Hannah and the wider team, they did everything possible to ensure the process was as smooth and stress-free as it could be.
EG Law Ltd has clearly moved with the times. They offer transparent, straightforward support and work in partnership with you — taking the time to explain the complexities in a way that sets them apart from the more traditional solicitor experience. Their secure client portal means you can access your case at any time, upload documents, complete standard forms, and even sign and verify everything digitally. It’s streamlined and efficient.
Where EG Law truly stands out is communication. There are no generic auto-responses or long delays like I’ve experienced elsewhere. I get the sense they take on the right amount of work to maintain such a high standard. Every interaction I had was helpful, timely, and honest. They really tune into the kind of support you need, managing the case proactively and stepping in when more attention is required. They’re also refreshingly realistic — they don’t overpromise. If something can’t be done, they explain why, set clear timescales, and manage expectations throughout.
Naomi, supported by Hannah, are a credit to EG Law. They embody everything I’ve mentioned and more. I felt completely safe in their hands from day one, and I’m incredibly grateful for the care and professionalism they showed.
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