Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Baron Grey Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Baron Grey Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Baron Grey Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Baron Grey Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Baron Grey Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Baron Grey Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Baron Grey Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Graeme
Collected on:
I recently asked Baron Grey to deal with my sale and purchase transactions. Minnie Waite was very efficient and helpful in navigating both transactions. Minnie was always responsive and easy to contact. A first class service.
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David
Collected on:
Ben Hall at Baron Grey supported us through the process to provide a statement to the police with regards to an altercation that a minor was witness too.
He was clear, calm and patient throughout providing necessary reassurance through the legal complexities.
I would not hesitate to recommend him.
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Matter Type:
Legal aid
Tom
Collected on:
I found Ben very professional and easy to talk to, didn't complicate things at all and put me at ease with my case and possible outcomes which I am satisfied with.
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Matter Type:
Residential Conveyancing
S
Collected on:
And what an ending!
I was assigned a Conveyancer (Minnie Waite) but told reassuringly I could contact Vincent directly whenever needed. Sadly (as detailed below) I needed to on a couple of occasions but Vincent failed to reply.
Numerous times I was contacted for documents and information already sent and which had previously been confirmed as received.
Original documents, sent by post, were not confirmed as received unless I chased repeatedly, sometimes over a period of 2-3 weeks.
I was told I would need to pay for a duplicate of one document, which has been sent together with others noted as received (but subsequently clearly mislaid).
On one occasion the Buyers solicitors was copied on an email I received. When I ‘Replied All’ I received quite a ticking off for doing so!
And although technically impossible I was told attachments I had sent had caused her printer to breakdown.
Everything was done or requested at the last possible moment. There appeared to be no schedule or timetabling and, as collating documents, filling in forms, emailing information and of course posting takes time, this led to a series of delays. When we were 3 weeks past the date both the Buyer and I had requested for completion I was asked when I would like to exchange!
But in addition to the communication being unpleasant it was also often missing. Not once did I receive clear instruction without first asking or chasing. Nor did I receive any updates and on many occasions direct questions went unanswered.
I was lucky in that I had a good Estate Agent and they willingly bore this extra workload and relayed information at each stage.
The work was at best was sloppy, lazy, rude and time wasting, at worst obstructive.
So I breathed a sigh of relief the day I completed only to hear the following day that a significant mistake had been made…
A mistake made in the payment made to my account (£27000), would I repay it immediately please? No easy task when you have already started the process of moving the money out of the UK to my country of residence. Still, extracting an apology from Vincent Hambleton-Grey was like squeezing blood from a stone.
Never again.
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Imogen
Collected on:
Really effecient and helpful with several different projects, from litigation to conveyancing. I would highly recommend!
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Susan
Collected on:
I was so touched by this firm's kind gesture in offering clear & precise free legal advise to me when I was quite lost. Ben Hall of Baron Grey took time to see me and even took the trouble to send me clear advise by email on the issues & the options I had. I appreiate so much the fact that this firm did not ask for upfront money before giving their time & legal advise. This is a rare find in a commercialised world these days. Thank you so much. Hope to repay your kindness one day.
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