I'll try to keep it short, use someone else.
I contacted Endeavour Law in March 2022 to help me through the my divorce and I was assured that they'd make it as quick, easy and stress free as possible. Unfortunately that wasn't the case. I'd like to say the divorce side of things wasn't too bad, other than wanting payment for work that hadn't yet been done. The financial side is where the issues were. Penny was dealing with my case as well as Chloe and Morgan. Both Chloe and Morgan were never able to help and I found Morgan to be very rude and unprofessional. Chasing payments that were made days before, not telling me when payments were due then when I rang for an update, I was told payment was needed first or the file would be put on hold. He did actually put my file on hold because I needed to pay more money that yet again, I wasn't made aware of. I wasn't too happy with Penny either. From the first bit of paperwork she sent out there were mistakes and both me and my mum spent hours overall picking out mistakes Penny had made on almost every bit of paperwork we were sent. There were details that were untrue that we hadn't even gave her and basic adding up figures were also wrong, leading me to question how she was in the role she is. I was forever ringing for updates and noone was hardly ever available to talk and when I left messages to be called back, I wasn't. I was told a settlement figure that I was entitled too but Penny was very happy for me to accept less than 50% of that without wanting to push for it, unless I went to court (which she would've benefited from very nicely). She pushed me for a few months to take it to court but then said that the judge would agree with her that I would get a much lower figure anyway. She could've said that from the start instead of charging me for endless, pointless bits of paperwork back and forth. When I made it clear I couldn't afford to take my case to court, I felt her attitude towards me and my case changed and I wasn't seen as a valued customer or even that important. Emails sometimes took weeks to be replied too and we had to find out she was going on holiday (she had a lot of time off) from my ex!
12 months of my time and almost £9,000 of my money this company had off me. It was as far from quick, easy and stress free as it could've been and I would recommend staying well clear of Endeavour Law.
