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How Susan Paul @ Peaceful Progress Compares

Value for money

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Limited data.

This firm - 100%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Susan Paul @ Peaceful Progress on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Susan Paul @ Peaceful Progress. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Susan Paul @ Peaceful Progress and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Susan Paul @ Peaceful Progress performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Susan Paul @ Peaceful Progress and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Susan Paul @ Peaceful Progress compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Susan Paul @ Peaceful Progress offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    24
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Pauline

Pauline

August 03, 2020

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Review left for Susan Paul

Susan Paul is more than a brilliant solicitor, she is a kind human being as well, which i think is extremely important when you feel as if your world is collapsing around you. When you are convinced that you are right and suddenly the establishment - in my case a large NHS Trust - pulls out the big guns (top barristers) it can feel hopeless. Susan was with me all the way and in the end I decided (as I had started a new life in another country) not to continue as it was affecting my well-being and my ability to move on. She supported my decision wholly, and made sure that I received a settlement, even though I was ready to walk away with nothing, as for most people it’s wasn’t about the money, but the principle. But she stuck with it and within hours the Trust were more than happy to pay out in order to close down the case. She continued to support me, when after 7 years I returned from working overseas. She mentored both me and my son (who is now a film producer) and a group of young people, at no cost. She remains ones of the most important people in my life. With Susan you get EVERYTHING and more. She goes over and above the call of duty and she is a brilliant listener, a skill many think there have but that’s questionable. Her beautiful smile, is both comforting and assuring, and yet behind it all is a highly intelligent, meticulous professional. As a consultant clinical psychologist, who since that time, has achieved so much in my own life, I can recommend Susan Paul to anyone.

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Farah

Farah

March 26, 2020

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Farah

I have worked with Susan in her capacity as a leader and coach in Primary Care, and she is clearly in her element in these positions. She shows immense understanding, compassion, insight, energy and remains constantly calm when working as a coach. She is absolutely committed to working with people and for people, she will put in no less than 150%. She, herself sets a great example for anyone looking for a coach as she has changed career seamlessly, and always being an exemplar leader. I would recommend her to anyone looking for a strong, competent, intelligent coach.

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Anonymous

Anonymous

January 10, 2020

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Anonymous

Susan is a helpful and kind-hearted person. She’s always willing to give her thoughtful suggestions to the students. I am proud of being one of her mentees.

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Melonie

Melonie

December 13, 2019

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Melonie

I highly recommend Susan's coaching services. She has an excellent ability to hear between the lines, noticing subtle shifts in energy that show the blocks and barriers, fears and passions that you may not be consciously aware of. She then uses her wide of range of skills to help you untangle, make sense of and expand into your potential. Susan has been integral in the shaping and continuing success of my 2 businesses. I credit her with really understanding me and drawing out the best of me whilst also providing very targeted support and advice to help me think 'out of the box'. Thank you Susan.

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Emma

Emma

December 04, 2019

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Emma

Susan is integrity personified! She gave me straight, clear coaching that empowered me to make difficult choices in an employment situation. I would highly recommend her!

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Rox

Rox

November 08, 2019

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Rox

I've known Suzi for more than 10 years, and she's a natural leader in the area of coaching and mentoring. She has excellent listening skills and is an authentic communicator. Suzi is a professional with an an ability to explain and demonstrate strategy clearly. I'm confident that her leadership will make a great impact on those she is coaching and mentoring.

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Kathryn

Kathryn

November 06, 2019

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Kathryn

Susan is a natural coach and mentor - she brims with support and enthusiasm for all those around her. I was lucky enough to work for her at one time, and benefited hugely from her calm, warm support and guidance. I would recommend time with Susan to anyone reflecting on the choices before them or trying to divine the right path to take.

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Jake

Jake

October 23, 2019

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Jake

An excellent experience with Susan with many sessions opening my eyes to recurring things i've been dealing with and providing tools and personal accountability. The space is very calm and welcoming. I would 100% recommend working with Susan!

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Peter

Peter

October 19, 2019

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Peter

Take two minutes to explore Susan's CV and it will become immediately apparent quite how broad and deep her experience is. She leans on all of this in her true passion which is people and their growth. For senior and senior to be leaders I can't recommend her highly enough

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Raviro

Raviro

October 17, 2019

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Raviro

I feel very fortunate to have had Susan as a manager and coach during my 4years working at E12 Health Centre as a practice nurse. We were a team of Dr’s, nurses, receptionists and other professionals and the workshops she would facilitate for us with such passion, wisdom and clarity would leave us empowered and motivated to take the services we were providing for our community to the next level. I found the individual sessions covering professional development and appraisal processes with her invaluable as in these sessions she gave me the strategies and tools I needed to identify my strengths and really focus in on what areas of my career fulfilled me the most thereby making me really effective in my role. I have continued to use these strategies to guide my career. Susan has the commitment and passion as a mentor and coach to take you to the next level, I would highly recommend her.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Dispute resolution - civil mediation
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection

Business areas of law

  • Company & Commercial
    • Employment - business
  • Dispute Resolution
    • Mediation
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