Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ackroyd Legal on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ackroyd Legal. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ackroyd Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ackroyd Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ackroyd Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ackroyd Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Ackroyd Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Alan
Collected on:
Like the other reviewers state, similar experience with their unprofessionalism. Impossible to reach, no response, no updates. Just frustration and headaches. You have to phone them multiple times to find your solicitor, then badger the solicitor to respond to an email that was sent weeks ago. Every single time.
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Adeyemi
Collected on:
If I could give zero star, I would. Avoid this legal firm like a plaque. So much disregard for customer feedback and complaint management. I was allocated a solicitor, Ashkan, by my lender and then this was passed down to Eaman and I must confess this is the worst legal experience ever. He replies sometimes two weeks after and almost impossible to reach him. The firm must really look into their supervision of staff and create stricter systems. They have an app which is almost redundant as it was never updated with the status like other firms i've used. Till date Eaman has not resolved my queries and when I escalated to his boss, Ashkan who seems to be getting paid for doing absolutely nothing has never reached out or bothered to respond to me. What a shame as I do not know how they can even call themselves professionals. Highly disappointed and I'll be reporting back to the lender.
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Katerina
Collected on:
This was my second time using Ackroyd Legal for conveyancing, with Nicholas Martinez once again providing excellent, efficient service. He even offered a discount for being a returning client. Highly recommend him!
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Nigel P
Collected on:
Matthew Elash and Phurichaya managed my challenging case, which included probate, remortgage, and the sale of my grandmother’s London flat. Even with the added complexity of power of attorney, their expertise and excellent communication stood out. I highly recommend them for any property matters.
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Peter
Collected on:
The process was efficient and straightforward, and we’re very pleased with the outcome.We recently purchased our first property in West London, with Eaman Alhemyari taking care of the conveyancing.
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Margarita
Collected on:
Huge thanks to Aisha and Ramy for helping with my leasehold purchase. I'd totally recommend their services—10/10!
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Peter
Collected on:
We recently purchased our first property and initially faced delays and confusion with our previous solicitors, especially around the annual estate charge. After switching to Stephen Mulonso, he connected us with Nicholas Martinez, who quickly resolved the issue. Nicholas's prompt actions and clear communication got everything sorted within days, and we soon had a confirmed move-in date. We're truly thankful for their service and would highly recommend them.
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Nigel P
Collected on:
I’d like to express my gratitude to Alpana Shaikh for managing our remortgage with such efficiency and care. She kept me well-informed throughout the process and showcased outstanding legal expertise. The service was excellent—friendly, prompt, and thorough. I highly recommend her.
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Alex
Collected on:
This is our second time working with Bryan Lewis for mortgages, and we couldn't be happier with his expertise and support. Highly recommend this Ackroyd. Thank you, Bryan!
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Christina
Collected on:
After a rocky first property purchase, I was hesitant to go through it again, but Majharul Miah’s professionalism, speed, and transparency made the experience seamless, wrapping up the process in just 10 weeks at a great rate
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