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If you’re unfamiliar with the legal process, facing it can feel alarming and nerve-wracking. Many of our clients approach us upset and anxious because they’re not sure what they’re about to face. Some are frightened of missing vital details that will cause them to lose their case when they should otherwise have won. Others are nervous about going through such a stressful and potentially costly experience without redeeming it with a win, while still more are worried about not getting the justice they deserve. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Peter Otto Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Peter Otto Solicitors Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Peter Otto Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Peter Otto Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Peter Otto Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Peter Otto Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Peter Otto Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Lola
Collected on:
I have been using Peter Otto & co for quite a while, for my conveyancing and littigation, i find the firm straight forward and trustworthy. They can be of help and listen if you don't know what to do. I can recommend anyone to this firm.
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Verified review
This review has been left by a verified client who used Peter Otto Solicitors Ltd.
Matter Type:
Residential Conveyancing
KHYBER
Collected on:
Quality and accurate service I have received from Mr. Peter.
I appreciate him for handling my case.
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Verified review
This review has been left by a verified client who used Peter Otto Solicitors Ltd.
Matter Type:
Actions against the police
EVERTON
Collected on:
I had a case I wanted dealt with that was refused by a few other solicitors that I contacted. When I contacted Mr Peter Otto he immediately told me yes. He went above and beyond to ensure the case was won and to him I am utterly grateful. I would be happy and willing to recommend the services of Mr Peter Otto & Co Solicitors to anyone. The best in London in my opinion.
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Asabi
Collected on:
I found the service I received from Mr Otto to be first class, professional, with clear guidance and advice. He was knowledgeable and demonstrated his expertise in my particular matter which was very complex. I was kept updated on the progress of my case and found the service to be super efficient especially from the secretary who always responded to my calls and emails in a timely and friendly manner.
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Verified review
This review has been left by a verified client who used Peter Otto Solicitors Ltd.
Matter Type:
Residential Conveyancing
Nicholas
Collected on:
Peter Otto and Co Solicitors render professional legal and conveyancing services.
A representative from Peter Otto Solicitors Ltd responded to this review on 02 May, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Peter Otto Solicitors Ltd.
Matter Type:
Dispute resolution - civil mediation
Norris
Collected on:
They did exactly what I paid them to do on record time. A master in their field of law.
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Matter Type:
Litigation Law
TITILAYO
Collected on:
The above Solicitors handled my Family Law case with vigour, tenacity and diligence. It was a highly complex case with an international element, the way in which it was handled was with precision. The time taken to build the framework was well paced however once that was grasped the situation was well understood, documentation was rapid and efficient with no misunderstandings and or mistakes.
On several occasions, they had to deal with ‘curve-balls and the goal post shifting perpetually. Peter Otto & Co Solicitors were both malleable and resilient to align with the changes within a short period of time. Their application of applying Lean Six Sigma is very evident. The drivers behind law firms using Six Sigma are the same drivers behind every business that applies Six Sigma methodology: Increased efficiency for the business and increased value for the customer. Visibly having this experience first-hand is rare and reflected in the delivery of their legal services.
It takes a diligent organisation to handle complex matters and within that they ensured there was free and accessible flow of communication. It is not uncommon to see courteousness and a salutation in the reception area afforded to all clients and that means a lot in terms of customer experience and service quality. The key to client care is to continuously build confidence and trust, I have been well represented and I am extremely ecstatic and grateful to all members involved in my case.
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If you’re unfamiliar with the legal process, facing it can feel alarming and nerve-wracking. Many of our clients approach us upset and anxious because they’re not sure what they’re about to face. Some are frightened of missing vital details that will cause them to lose their case when they should otherwise have won. Others are nervous about going through such a stressful and potentially costly experience without redeeming it with a win, while still more are worried about not getting the justice they deserve.
