This review is for a different branch.
In overview; they are awful solicitors. They were initially friendly until they secured my business, after which, they showed their true colours. The receptionist (Sharan) was very rude and confrontational, she clearly doesn't understand what customer service is. There is a lack of any communication from them and you have to constantly chase them up. The solicitor assigned to your case is always 'too busy' to receive your calls. Basic things are not completed properly or in a timely manner and it feels like you are having to put more effort than they are. Overall, they are a waste of money, show a distinct lack of common courtesy and show no empathy in helping you. If you appreciate your time and money, and don't want to spend it chasing alleged professionals, then I would strongly suggest you stay away from this company. I hope this review will help people in the future.