Miracle
Collected on:
Bad
Very very bad. You can’t call anyone and keeps going to voicemail, you have to keep chasing them to do their job and they treat you like a criminal
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Premier Property Lawyers Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Premier Property Lawyers Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Premier Property Lawyers Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Premier Property Lawyers Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Premier Property Lawyers Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Premier Property Lawyers Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Premier Property Lawyers Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Miracle
Collected on:
Very very bad. You can’t call anyone and keeps going to voicemail, you have to keep chasing them to do their job and they treat you like a criminal
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cheeseismyenemy
Collected on:
No communication. No interest in getting anything done on time. Lack of knowledge on case. Keep adding extras onto the bill. Taken more than twice the time it should have for a service where I ended up doing all the chasing. If I could have sacked them I would have.
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Cristina
Collected on:
The only positive thing is that they are polite in their communications. However, we were assigned a solicitor who worked from home (as they probably all do these days) which turned out to be a justification for her not to print nor phone. They do not read the legal documents they send, but simply limit themselves to forwarding documents back and forth. Several times I ended-up having to decipher the contents on my own as apparently my solicitor had issues with her eyesight!? Several queries we had went unnoticed, which obliged me to phone at which point she appeared to fall from the clouds. At one point I had to contact the Land Registry myself (3 times) to clarify matters she didn't understand! After 3 months of this, we complained to her managers but didn't get anywhere. Not only did we pay the full amount, but GBP100 more than what initially quoted!!! Abysmal service
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Matter Type:
Residential Conveyancing
Kenneth
Collected on:
Avoid them - awful service - communication appalling and non existent. To complete our Sale and purchase I had to take over and contact all various parties and bodies to gather outstanding documents. No sense of urgency - never replied to emails or phone calls - constantly having to chase - just awful. Lost our Seller and our buyer in the process first time and almost a second time before I stepped in.
Nobody responds to emails or call. Shocking. Please save yourself the stress and money and go elsewhere. Absolutely awful.
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Matter Type:
Residential Conveyancing
Laura
Collected on:
I knew conveyancers had a bad reputation, but these are something else. The sale is dragging on. There is no communication. The other side are saying they are ready to complete, but no one knows what the hold up is and no one will tell me how long they expect it to take. I'm worried I will lose my sale because of these solicitors.
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Matter Type:
Residential Conveyancing
Lorraine
Collected on:
Twelve months in and still not completed. I was given a completion date which has come and gone. I was told all good to go for yesterday, heard nothing and now it seems the conveyancer needs to speak to me about something he agreed with me nearly 4weeks ago. Delay after delay with absolutely no contact. They have cost me thousands. Every poor review you read is correct. I will be reporting them to the Financial Ombudsman.
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Matter Type:
Residential Conveyancing
A
Collected on:
Worse company I have ever used. Please do not use this firm. I own few properties and never had experiece as bad. This is a typical factory type firm who are risk averse and do not care one bit for client. They do not care if you you sale or purchase goes through because they work off template 'computer says no' type format and do not read your emails. They successfully spooked the lender despite providing all the evidence ensuring our purchase falls through. In the end we got rid of rid of them. Honestly if you have been recommended this firm I would immediately request you to run from it, specially if you see name 'Victoria Keith'. Now back to square one with all credit due to this appaling firm.
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