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How Arrow Conveyancing Limited Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Arrow Conveyancing Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Arrow Conveyancing Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 20%
About Right 80%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Arrow Conveyancing Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Arrow Conveyancing Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Arrow Conveyancing Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Arrow Conveyancing Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Arrow Conveyancing Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    145
  • Very Good

    12
  • Average

    1
  • Poor

    1
  • Awful

    5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ewa Lee and Jonathan George Lee

Verified review

This review has been left by a verified client who used Arrow Conveyancing Limited.

Ewa Lee and Jonathan George Lee

November 29, 2024

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Leasehold sale was completed in timely fashion

We had a good experience with Arrow, All was dealt with professionally and without any delays.
We had confidence that we were in good hands

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Anonymous

Verified review

This review has been left by a verified client who used Arrow Conveyancing Limited.

Anonymous

November 28, 2024

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Collected on:

Would recommend

Great efficient and professional service

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Alison  Connell

Verified review

This review has been left by a verified client who used Arrow Conveyancing Limited.

Alison Connell

November 28, 2024

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Collected on:

Banging service

They were the bomb, Kayleigh was exceptional. Don't ever worry if you have her. She got you ❤️

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Antony Brian

Verified review

This review has been left by a verified client who used Arrow Conveyancing Limited.

Antony Brian

November 27, 2024

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Poor service, go somewhere else

I used Arrow as conveyancers for a property remortgage. I am expat and live in Australia so the lenders required a lot of additional detail/paperwork. I am also 7 hrs ahead which is an issue for correspondence.
My solicitor was painful to deal with. Her emails lacked attention to detail, it felt like there was little care. She used a lot of acronyms, didn’t explain what they meant which caused me to have to further clarify.
Her responses took a long time to come through (next day) and because of the time difference meant an almost 2 day delay in getting information.
Find somewhere else and enjoy a little more peace of mind.

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Ewa Lee and Jonathan George Lee

Ewa Lee and Jonathan George Lee

November 26, 2024

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Collected on:

Sale of leasehold flat

It was the second time I used Arrow. I had a great experience first time so I didn't hesitate to choose them again. They responded to everything in timely manner and dealt with all difficult inquiries. I recommend them

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Anonymous

Verified review

This review has been left by a verified client who used Arrow Conveyancing Limited.

Anonymous

November 26, 2024

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Could do better with communication.

Service was just about average to be honest. As a first time buyer, could've done with a lot more support than I received.

I had to rely on friends and families to help me with majority of the stuff and support needed when things got stressful. Little things like certain things can wait or if things got delayed etc.

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Leslie Choudhary and Sharlene Choudhary

Verified review

This review has been left by a verified client who used Arrow Conveyancing Limited.

Leslie Choudhary and Sharlene Choudhary

November 26, 2024

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Nothing good to say

I have nothing good to say about them do not use them and if you have to make sure you keep records of all correspondence

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Seyifunmi

Matter Type:

Residential Conveyancing

Seyifunmi

October 01, 2024

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Collected on:

5* Experience with Arama Lemon

This was truly a 5* experience, would highly recommend working with Arama. She was very knowledgeable, responsive and even went over and beyond on my file. We had some difficulty with the other side and she was persistent in getting the information and made the process less stressful. She was truly an angel and the best at what she does. Will forever appreciate her. Thank you so much.

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Reviews collected from

Clyve

Clyve

November 27, 2024

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Clyve

Great service

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Nigel

Nigel

November 26, 2024

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Nigel

They just can't be arsed cost people lots of money unnecessarily

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Nithin

Nithin

November 26, 2024

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Nithin

I dont recommend Arrow for anyone. They are very lazy & not responsive. Its pathetic customer service and impossible to speak on phone

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Mihaela

Mihaela

November 15, 2024

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Mihaela

Don't use them, better search somewhere else. We contacted them because we need help buying our freehold. It took 3 emails to receive a reply back, with 'Yes, we can help' and they asked for some other details. I replied the same day responding their questions and asked about the procedure and fees. After 1 week and a half and other 2 emails, still no answers. This conveyancing firm lacks commitment, customer service skills, professionalism, communication skills and so on. Not recommending.

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Eugenio

Eugenio

November 11, 2024

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Eugenio

We recently bought our first property, and we couldn’t have done it without the outstanding support from Arrow Conveyancing and our solicitor, Robin.

From start to finish, Robin guided us through every step with professionalism, patience, and a personal touch that made us feel valued and cared for. Buying a home can be overwhelming, but Robin made it straightforward, keeping us informed, answering every question, and ensuring everything was handled smoothly and efficiently.

We are incredibly grateful for her expertise and dedication, and we highly recommend Arrow Conveyancing to anyone navigating the home-buying process. Five stars all the way!

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Arrow Conveyancing Limited are accredited by

accreditation

About this branch

Description

Our friendly team are here to help you with your conveyancing needs whether you are buying, selling, buying and selling or remortgaging a property. Our team have a lot in common; they are hardworking, driven and care about doing a job well done`. Each one of our team members has a proven successful track record with their cases and strive to achieve results as quickly as possible. We have employed experienced and highly skilled conveyancers who have come from a variety of professional backgrounds in the legal sector, conveyancing, customer service and more. All of our conveyancers are experts in all aspects of conveyancing including sales, purchases, re-mortgages, equity release, transfers of equity, leasehold property, plot sales, shared ownership, staircasing and help to buy ISAs. Our teams have over 80 years’ experience and will guide you through every step of the way from the initial quote to the end completion.

Regulated by

Council for Licensed Conveyancers

Legal services

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